We have been with IMH for over 4 years and have never had any problems. The support is always top-notch! Jamie F with Solutions was a lifesaver when we upgraded our dedicated server. He made the trans... See more
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I've been with InMotion Hosting for a while now, and their support team continues to impress me. Every time I've reached out, whether through live chat or a support ticket, the response has been fast,... See more
Company replied
The staff had always been very helpful. I have dealt with them on many occasions in the last 6-7 years, whenever I needed help or advice regarding anything related to the hosting. Every issue or query... See more
Company replied
My site stopped working after I did a required update. I had no idea how to fix it; couldn't even access the site. Sent a quick email describing the problem and before I knew it I saw an email from In... See more
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Company details
About InMotion Hosting
Written by the company
InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs.
Performance-First Infrastructure:
Every solution we offer runs on fast, reliable, and scalable architecture, powered by our proprietary UltraStack server configuration. This platform is purpose-built for speed, stability, and resource efficiency—so your sites stay online, load quickly, and scale as your traffic grows.
Real Human Support:
When you need help, you’ll talk to a real person—no scripts, no chatbots. Our in-house support team is available 24/7/365 and includes trained experts in WordPress, cPanel, Linux, server management, and more.
Strategic Partnership:
We don’t just host your website—we help you build, secure, and optimize it. Our white glove managed hosting includes server tuning, Core Web Vitals optimization, custom software installation, and 24/7 expert human support to meet your business goals.
InMotion Hosting is more than a web host—we’re the trusted infrastructure partner for businesses that demand more. If your website drives your business, we’ll help you move faster, scale smarter, and stay secure.
Get Everything Your Website Needs to Scale
Written by the company
- Hosting Tools for Professionals
- Take your productivity to the next level and experience a web hosting platform that allows you to create websites fast. With our easy-to-use tools and business-ready features, you'll be able to scale your business quickly.
- 24x7 Expert Human Support
- Every day we delight our customers with friendly service that is readily available, expert and effective. We work 24/7 to make sure your web hosting is fast, safe, and secure. Our mission is to make sure you are 100% satisfied with our products and customer service.
100% Satisfaction Guarantee
Industry-Leading Money-Back Guarantee
We stand behind our products and customer service. We guarantee that you will always get reliable hosting, helpful support and professional service. Our industry-leading 90-Day Money-Back Guarantee allows you to have peace of mind and to try our services risk-free.
Terms and restrictions apply. 90-day money-back guarantee is available on certain hosting plans and term lengths. Money-back guarantee does not apply to addons, domains, or professional services.
Contact info
2 Constitution Drive, 23462, Virginia Beach, United States
- +1-757-416-6575
- www.inmotionhosting.com
Agency Partner Program
4.5
Excellent
3K reviews
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Very patient tech support
I spoke to two different tech support people. They were both extremely patient and tolerant of my lack of knowledge. Very professional and friendly.
Thanks
20 March 2026
Unprompted review
Reply from InMotion Hosting
Richard,
We appreciate you taking the time to share your feedback. We're happy to hear that our team members were patient, professional, and helpful during your interactions with them.
Jana T. - Brand Ambassador
Trastfull and quality support
Trastfull and quality support. I Am happy with provided service.
30 March 2026
Unprompted review
Reply from InMotion Hosting
Mila,
We are happy to hear that you are satisfied with the quality support you received. Thank you for your positive feedback.
Jana T. - Brand Ambassador
Grateful for Maitrey and InMotion’s support
I do not leave reviews often, but Maitrey and InMotion Hosting’s Hacked Website Repair Service team really helped us through a difficult situation. Our site had been repeatedly hacked, and it was challenging to fully identify and remove the root cause.
Maitrey was patient, knowledgeable, and persistent throughout the process. He helped restore the site from a clean backup, remove the viruses and malware, and finally close the security hole that was causing the issue.
I really appreciated his expertise and support.
30 March 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that the team provided valuable support during a challenging situation with your website. We appreciate you acknowledging their patience, knowledge, and persistence in resolving the security issues. Thank you for your positive feedback.
Jana T. - Brand Ambassador
Well handled
I had to wait about 15 minutes as anticipated by the system queue. Once the agent was on board the call was fluid and the trouble shooting on target to have the issue resolve.
25 March 2026
Unprompted review
Reply from InMotion Hosting
Luis,
We appreciate you sharing your experience. We're happy to hear that the agent resolved the issue efficiently after the wait. Thank you for your feedback!
Jana T. - Brand Ambassador
Great service in general
Great service in general. Support it's very variable, you can get a super customer oriented agent, however, not all the team members have that attitude present. Tim E. was amazing, got in charge of the situation and helped me to solve it in the first interaction (not for all interactions). Tim rules!!!
25 March 2026
Unprompted review
Reply from InMotion Hosting
We appreciate your feedback. We're glad you enjoyed the overall service and that one of our team members provided excellent support. We'll address your concerns to ensure a consistently positive experience.
Jana T. - Brand Ambassador
Inmotion tech support was amazingly…
Inmotion tech support was amazingly quick and spot on in resolving my email preserving domain pointing task.
26 March 2026
Unprompted review
Reply from InMotion Hosting
Andrew,
We're happy to hear that our tech support swiftly and accurately resolved your domain pointing task. Thank you for the positive feedback!
Jana T. - Brand Ambassador
Taliea B
Taliea B. was so accommodating, and she is knowledgeable about what I requested her to help me with.
24 March 2026
Unprompted review
Reply from InMotion Hosting
Marcelino,
We're happy to hear that our team member was so helpful and knowledgeable in assisting you. We appreciate you taking the time to share your positive experience!
Jana T. - Brand Ambassador
InMotion Hosting has excellent customer…
InMotion Hosting has excellent customer service which is beyond refreshing! My hold time was minimal helping to ease my anxiety especially when it comes to my company website. The representative was knowledgable, patient, and efficient. He was able to change a few things on our site to get it back up running and fast. Thank you so much.
24 March 2026
Unprompted review
Reply from InMotion Hosting
Thanks for taking the time to leave this refreshing review! We're happy to hear that our customer service eased your concerns. It's great to know the representative was knowledgeable, patient, and efficient in getting your website running fast again.
Jana T. - Brand Ambassador
Inmotion Hosing's support is…
Inmotion Hosing's support is exceptional; their team is highly trained and extremely helpful. For anyone in search of hosting services, Inmotion Hosting is one of the top choice.
25 March 2026
Unprompted review
Reply from InMotion Hosting
It's always nice to hear when our customers find our support team extremely helpful. Thanks for recommending us as a top choice for hosting services!
Jana T. - Brand Ambassador
My problem was fixed fast
23 March 2026
Unprompted review
Reply from InMotion Hosting
Lisa ,
We are happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it.
Jana T. - Brand Ambassador
InMotion Hosting is the best hosting…
InMotion Hosting is the best hosting service I have ever used. Not only are they up 99.9% of the time, but they have the best customer service and technical support. I needed to contact technical support not once, but twice on Saturday and they were great, professional and made it easy to help resolve my issues. I've been using in Motion Hosting for more than 6 years and they have always assisted and helped me when needed.
21 March 2026
Unprompted review
Reply from InMotion Hosting
Stefan,
We're happy to hear that you've consistently had positive experiences with our services over the past six years. It's great to know our team has been helpful and professional in resolving your issues. Thank you for your feedback!
Jana T. - Brand Ambassador
Always Impressed
I have been with Inmotionhosting.com for almost two decades. They never fail to impress. I own two businesses. When I think about my own customer service, I strive to be as good as these folks. They have seen me through start up, prosperity, and soon into retirement. They have been the silent partner that keeps the technology running. Together, we have taught science classes to 76,000 students in 97 countries seamlessly over the last twenty years. To God be all the glory, but Inmotion gets a big high five from us here at Red Wagon Tutorials. We could not have done any of this without them.”
2 March 2026
Unprompted review
Reply from InMotion Hosting
Steve,
We appreciate your long-term loyalty and are glad that we could support your businesses over the years. It's wonderful to hear about the positive impact you've made, and we're honored to have played a part in your success. Thank you for sharing your experience!
Jana T. - Brand Ambassador
Customer service is excellent
Customer service is excellent. We have used InMotion for our server hosting for many years. Kurtis is a good example of the friendly, skilled staff we experience. He went beyond fixing my problem by also providing instructions to help alleviate the issue in the future.
19 March 2026
Unprompted review
Reply from InMotion Hosting
Laura,
We appreciate your long-term business and are so glad you have had excellent customer service experiences. It's great to hear that our team is friendly and skilled, and provides helpful instructions. Thank you!
Jana T. - Brand Ambassador
The staff had always been very helpful
The staff had always been very helpful. I have dealt with them on many occasions in the last 6-7 years, whenever I needed help or advice regarding anything related to the hosting. Every issue or query I ever had, was always resolved in record time. I really don’t know how else to say, rather than: “they are brilliant. 🤩. “
13 March 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that our team has consistently provided brilliant support over the years. It's great to know our assistance has been helpful and efficient whenever you've needed it. Thanks for your positive feedback!
Jana T. - Brand Ambassador
InMotion is a great English speaking…
InMotion is a great English speaking help personnel. My only issue I have is the sales team sold me an account telling me in writing they have Joomla techs on staff which they do not. I am a seasoned Joomla user so not a huge deal for me but if you are a Joomla developer and need lots of assistance this may not be the place for you.
22 March 2026
Unprompted review
Reply from InMotion Hosting
Wade,
We're happy to hear you had a positive experience with our support team. We regret that we didn't meet your expectations regarding Joomla support and will review our sales information.
Jana T. - Brand Ambassador
InMotion Hosting has been our host for…many years
InMotion Hosting has been our host for many years.
We recently had a problem with a County Government
receiving our emails. InMotion Hosting was quick to response and communicate directly with the County IT
person and after figuring out what was happening, got the problem resolved.
thanks InMotion!
16 March 2026
Unprompted review
Reply from InMotion Hosting
Charlie,
We're happy to hear that we could quickly resolve the email issue you were experiencing. We appreciate your long-term business and thank you for the positive feedback!
Jana T. - Brand Ambassador
Inmotion Tech Support A++
My site had been down all day and it did not matter what I tried I could not get the site back up and working. At Inmotion Tech support I was lucky enough to get Scott as my tech person. The fix was not easy and Scott hung in there until he got my site back up and running. The Chat Support is one of the big reasons why I have used Inmotion Hosting for years. I highly recommend them and no this is not an affiliate recommending Inmotion Hosting.
19 March 2026
Unprompted review
Reply from InMotion Hosting
David,
We appreciate you sharing your experience! We're happy to hear that our support team was able to get your site back up and running. It's great to know the chat support has been helpful for you over the years. Thanks for recommending our services!
Jana T. - Brand Ambassador
Excellent technical support
Excellent technical support. Patient and productive investigation into a problem with email.
19 March 2026
Unprompted review
Reply from InMotion Hosting
Michelle,
Thanks for the feedback. We're always happy to hear that our technical support team provides such excellent support.
Jana T. - Brand Ambassador
EASY ACCESS TO ASSISTANCE
EASY ACCESS TO ASSISTANCE -
SERVICE PROVIDER KNEW IMMEDIATELY HOW TO FIX MY PROLEM .... PROBLEM RESOLVED IN MINUTES
I AM TECHNICAL SKILL CHALLENGED - SERVICE PROVIDER UNDERSTOOD MY INARTICULATE EXPLANATION WITHOUT MY STRUGLE TO EXPLAIN...
18 March 2026
Unprompted review
Reply from InMotion Hosting
We're happy to hear that assistance was easily accessible and your issue was quickly resolved. We appreciate that our service provider understood your explanation and efficiently fixed the problem. Thank you for your positive feedback!
Jana T. - Brand Ambassador
I don't have an issue with down time…
I don't have an issue with down time with their servers. Reponsive to support questions.
17 March 2026
Reply from InMotion Hosting
Charles,
We're happy to hear that you find our servers reliable and our support team responsive. We appreciate your positive feedback and your time.
Jana T. - Brand Ambassador
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