Inkntoneruk.co.uk Reviews 

5,794
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, excellent product quality, and remarkably fast delivery times that make purchasing replacement items completely straightforward. Buyers consistently appreciate the intuitive website interface and friendly support staff who ensure print supplies arrive securely packaged. However, some people mentioned encountering unexpected delivery delays or waiting considerably longer than promised for their parcels to finally arrive. Consumers also noted a frustrating lack of shipment tracking updates or receiving incorrect items that required complicated returns and extra effort. A few reviewers experienced stock availability issues or found that specific cartridges were not fully compatible with their printers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items fit printers without any issues... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt... See more

Order

Consumers find order experiences to be mixed, with some reporting easy website navigation, quick payments,... See more

Service

Customers report widespread satisfaction and appreciation regarding the service provided. Consumers... See more

Price

Users describe positive interactions with price, highlighting excellent values and competitive rates on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really only wanted black ink and colour ink, but somehow got postcard sized photo paper also which is going to be wasted on me. Maybe your website needs to be a bit simoler about what you are buying... See more

Company replied

Rated 4 out of 5 stars

I have today received my Maintenance tank and my printer is now up and working, so thank you for that. My order was placed 8th April with a possible 3 - 4 days delivery. It wasn't urgent, however d... See more

Company replied

Rated 5 out of 5 stars

Ordered a new maintenance cartridge for my printer on a Saturday evening, it arrived by DPD next day delivery on Tuesday morning. The cartridge is a genuine Canon part and while the price at first loo... See more

Company replied

Rated 5 out of 5 stars

Good quality print rolls supplies at a competitive price for my Brother QL-820NWB. Free delivery, print rolls tested and worked perfectly very happy and have re-ordered further supplies from Inkntoner... See more

Company replied


Company details

  1. Toner Cartridge Supplier
  2. Office Supplies Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Information provided by various external sources

Low cost genuine original printer supplies, budget value and premium compatible ink and toner cartridges from your one-stop cartridge supplies shop - Ink n Toner UK. We keep things simple when it comes to printer cartridges offering various types in order to save you money. Use our straightforward website with different type of "cartridge options" to receive affordable inkjet cartridges, laser toner cartridges, franking cartridges and solid ink for any printer anywhere in the UK or Europe. We also offer label tapes, photo paper, memory and storage products, 3D filaments and 3D printers.

100% Satisfaction Guarantee

We want you to be completely satisfied with your purchase, whatever it takes

We want you to be completely satisfied with your purchase, whatever it takes
Customer satisfaction is our top priority and we hope that you will be delighted with your purchase, service and your printing. If for any reason you are not completely satisfied with your purchase, allow our first class customer service to handle any issues that you might face. Simply speak to an advisor through our superb online chat at inkntoneruk.co.uk. We will certainly do our best to find the right solution.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,794)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Reliable

Easy of ordering on the web site and reliable delivery.

12 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

I haven’t received my ordered items yet as at 15 May 2026…

I haven’t received my ordered items yet. When order was placed they didn’t indicate that the items were out of stock.

Still waiting for further information on when will I receive the ordered cartridges!

I am not happy 😡

11 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. When you placed your order the products did not show as in stock, but showed as available for dispatch in 3-5 working days.
However, your order is due to be dispatched on 27th May. Please accept our apologies for the confusion and the inconvenience caused.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5705 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

The correct cartridge arrived and my…

The correct cartridge arrived and my machine is now working

5 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

We have been using Inkntoner I'm for…

We have been using Inkntoner for a number of years and always have been happy with the service that they provide

10 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars

Delivery

I ordered a black ink cartridge for my printer on the 07 May and I still have not received it

7 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused. Your order was delivered 14th May.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5701 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Good quality and service

Good quality and service. My only complaint is that the delivery was a little slow.
Will definitely buy from Inkntoner again.

2 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Speedy service

Speedy service, accurate delivery

5 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 1 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. Your order was placed on 6th May and dispatched the next morning via Royal Mail. Unfortunately it is clear that Royal Mail has let us both down on this occasion. Please accept our apologies for the inconvenience caused. Hopefully it will be delivered imminently.
98% of our orders are delivered within the stated timeframe and on this occasion we did not meet that standard for which we apologise.
We have been in business for over 21 years and we have a very high TrustPilot rating (from at this point 5685 reviews) and many thousands of repeat customers for one reason and one reason only: Because we care for our customers in respect of value for money, product quality and speed of delivery.
Thank you again for your patience and for your business and we sincerely hope you return to us soon.

Rated 5 out of 5 stars

Items arrived promptly and worked…

Items arrived promptly and worked perfectly.

4 May 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Highly recommended - Good value & service

I've bought ink cartridges from this company for many years. Always good value and quality. Highly recommended.

7 March 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Unbelievably great service!

Unbelievably great service!! The help I had sorting out what turned out to be a faulty printer, was impressive to say the least. Definitely above and beyond what could have been expected. (The printer was binned in the End!!)

7 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

All came delivered as promised

All came delivered as promised

24 April 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Good delivery to overseas

The item I ordered can be hard to find. But it arrived efficiently and quickly to my home in Gibraltar.

4 May 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

A very good product

20 April 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Quick service

Quick service
Offered me to pick up as local

28 April 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

Speed and efficiency in the delivery of…

Speed and efficiency in the delivery of my order. Excellent

21 April 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 5 out of 5 stars

A pleasure to buy from

A pleasure to buy from. Many thanks.

21 April 2026
Inkntoneruk.co.uk logo

Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review. It makes us happy knowing that we are satisfying our customer’s needs and so your review is greatly appreciated because we thrive on providing excellent customer service. Thank you again for your business and we sincerely hope you return to us soon!

Rated 3 out of 5 stars

It is too many clicks to re-order

It is too many clicks to re-order
To convoluted to order a generic Inktone product
I couldn't easily apply my points

20 April 2026
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Reply from Inkntoneruk.co.uk

Dear valued customer, we would like to thank you for taking the time to place a review.
Both re-ordering and applying your reward points should be a very simple processes.
Next time you need to re-order please give us a call on 020 8216 5571 and we will be more than happy to guide you through the steps.
Alternatively if you call us we can send you via email some simple instructions that will help.
Thank you again for your business and we sincerely hope you return to us soon!

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