Inked Gaming Reviews 

561
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were unhappy with their experience overall. People frequently noted that orders take many months to arrive, leaving buyers waiting indefinitely without any shipping updates or tracking details provided. Consumers also reported severe communication problems, stating that customer service teams completely ignore messages and provide no responses whatsoever to urgent inquiries. Though some customers noted that the custom items themselves can actually be well-made and satisfying when they finally show up after a long wait. Reviewers explained that receiving the physical merchandise ultimately met expectations despite the extreme difficulties faced during the entire purchasing and shipping process.

What people talk about most

Order

People report profound dissatisfaction with their order experiences, highlighting severe delays and a lack of... See more

Response time

Users describe profound frustration with response times, noting that multiple emails and messages sent to... See more

Product

Customers consistently note ambiguous experiences with product, highlighting severe delivery delays and... See more

Customer service

Consumers find customer service to be extremely frustrating, consistently reporting a complete lack of... See more

Customer communications

Reviewers highlight negative aspects of customer communications, reporting severe frustration with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a custom mousepad in March, and it finally arrived six months later. The quality of the mousepad itself is excellent — well-made and exactly as designed — but the wait time and lack of u... See more

Rated 2 out of 5 stars

Had a bad customer service experience; I recognized an issue with my order pretty much as soon as I sent it in and they hit me with zero contact until they shipped it out. Their stuff is good quality,... See more

Rated 2 out of 5 stars

I ordered a playmat in July and it still hasn’t come in. It’s Thanksgiving. I have asked for a refund and have not been responded to at ALL. It’s disrespectful to take my money and not tell me anythin... See more

Rated 1 out of 5 stars

Similar to another poster, I also placed an order on June 9. It has sat in 'unfulfilled' status since. Despite multiple emails, chats, and other attempts to contact Inked Gaming, I have had zero respo... See more


Company details

  1. Manufacturer

Written by the company

We print custom gaming accessories like playmats, mousepads, dice bags, and more! Enhance your setup for Magic: The Gathering, Pokemon, Fortnite, and more of your favorite games without breaking your budget! Our products are top quality and designed by gamers for gamers so that you have the best setup you can that matches your style.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

561 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.6

All reviews

(561)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a playmat

Ordered a playmat, received it MONTHS later only to get the wrong playmat. Feel like I cant even reach out now. 2 days no answer so far...

EDIT: 6/4/2025
Did what they asked by sending email, no reply yet...

EDIT: 6/19/2025
No reply…

EDIT: 7/16/2025
Still no reply…

20 May 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Receiving the wrong playmat after such a long wait is incredibly frustrating, and we completely understand why you'd be upset, especially if you haven’t gotten a reply yet.

That’s not the experience we want anyone to have. Please send an email to support@inkedgaming.com with your order number and the subject “Wrong Item Received – Urgent” so we can get this fixed right away. You absolutely deserve a correct, high-quality product, and we’ll make sure you get it.

Thanks for your patience

Rated 5 out of 5 stars

Delayed shipping due to holidays- Happy with the product!

Ordered a gaming mat for my husband for Christmas. I was made aware of the delay in shipments. I feel that the team at Inked Gaming handled it all well, the emails all felt sincere, and my husband and I are both happy with the quality of the gaming mat. Will order again in the future!

23 December 2024
Unprompted review
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Reply from Inked Gaming

Thank you so much for the kind words! We’re really glad the communication came through clearly and sincerely, and even more thrilled that you and your husband are happy with the mat. We’ll aim to get it to you even faster next time!

Rated 5 out of 5 stars

Great print quality!

Got my custom playmats to celebrate my game Cardboard KUZU finishing production. Playmats had ended up with better prints and colours than I ever expected, they looked fantastic!

28 May 2024
Unprompted review
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Reply from Inked Gaming

Huge congrats on finishing production for Cardboard KUZU! We’re honored to be part of the celebration, and it’s fantastic to know the print quality and colors exceeded your expectations.

Wishing you tons of success with the game!

Rated 5 out of 5 stars

Excellent Quality and Improved Performance

Excellent quality, and I like that they have taken accountability for their past poor performance. It seems that they are working hard to rebuild their reputation. I will purchase many more game mats very soon.

26 March 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you. We know the past year brought challenges we didn’t handle as well as we should have, and we’re committed to earning back trust one order at a time.

It means a lot to have your support, and we look forward to making your next round of game mats just as excellent.

Rated 5 out of 5 stars

Still using the same playmat 2 yrs…

Still using the same playmat 2 yrs later!! Still looks as good as the day I bought it and I would definitely buy another soon !!!

27 May 2025
Unprompted review
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Reply from Inked Gaming

That’s amazing to hear! We love knowing your playmat is still going strong after two years. Can’t wait to help you create your next one when the time comes!

Rated 4 out of 5 stars

The Delays SUCKED but the product was great

Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product was exceptionally high quality, every person ive shown it to has commented on how crisp the print looks and i agree. Hope they can get their production issues fixed.

28 November 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

The delays were tough, and the lack of timely communication early on made things even more frustrating. We’re really grateful for your patience and for giving us the chance to make it right.

It means a lot to hear that the final product lived up to expectations, and we’re glad the print quality stood out to you and others. We're continuing to work hard behind the scenes to fix production timelines and make sure future experiences are smooth from start to finish.

Thanks again for sticking with us

Rated 1 out of 5 stars

Stop selling AI and we'll talk

I used to use Inked Gaming to load up my friends with mats and dice bags and all sorts of stuff for the holidays. I've had custom mats printed with my own designs, commissioned works, and more. I recently was going to order a grip of playmats of another personal design as gifts for some long distance friends, and decided against it for a numer of reasons. Price being one, which is of no real fault of the seller.

But now, almost everywhere I look on this website, the sheer amount of AI garbage allowed to be posted and sold here as original art has completely halted my support for this company.

1 May 2025
Unprompted review
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Reply from Inked Gaming

We appreciate you taking the time to share your thoughts. Your feedback is a strong reminder that this matters deeply to our community. We’re actively reviewing how we handle AI content, and we’ll continue to shape our policies based on conversations like this.

Rated 5 out of 5 stars

Very satisfied customer

I’ve placed two separate orders with them. Both playmats came out looking great. I paid for the edge stitching for extra durability. They are made well and have held up great for the last three years of near weekly play. I’d gladly order again once I find another image that I like that can be made into a playmat.

27 May 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you so much for the kind words and long-term support! We’re thrilled to hear that both of your playmats have held up strong over the years.
Whenever you find that next perfect image, we’ll be here and ready to bring it to life for you. Can’t wait to help with your next custom mat!

Rated 5 out of 5 stars

Trusty

I've always been able to reach out to this company and get 110% what I asked for at an affordable cost and timely manner.

27 May 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for the fantastic feedback! We’re so glad to hear we’ve consistently delivered exactly what you needed. Providing great quality, fair pricing, and responsive service is what we strive for every day, and it means a lot to know it’s made a difference.

We truly appreciate your continued support and can’t wait to help with your next order!

Rated 3 out of 5 stars

I'm sad to give a 3 star.

I'm sad to give a 3 star.
I first ordered from them back in 2022-2023 and ADORED the mat I got. The quality was great and the art was beautiful.
I was buying my girlfriend one for Christmas, and encountered so many issues. For one, all the beautiful art I adored the first time I ordered is just AI slop now. We SCOURED the website to avoid the ai slop and thought we found a perfect, human-made design. When we (finally) got it in person, it's unfortunately also AI.
I also and ordered back in November. I didn't know if it would make it in time for Christmas, but I gave myself over a month to get it to her in time. It didn't come in until January and looking at the reviews, it seems I was one of the lucky ones.

They had it so good when I first ordered from them. High quality, supporting real artists, and reasonable shipping times.

Now, I'm sad to say it, but the company needs to fix this. Asap.

I will not order from them again until the AI slop influx is resolved. Sorry inked gaming. Ive spoken so highly of you in the past but this has to stop

7 November 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for taking the time to share your experience. We're genuinely sorry to hear how disappointing this most recent order was for you and your girlfriend.
We’re committed to getting back to that standard of high-quality products, timely shipping, and meaningful support for real creators. We hope we can earn your trust again in the future. Thank you again for your honest feedback.

Rated 4 out of 5 stars

Good quality desk/playmats

Placed the order around December, the item arrived in January, which sounds like a lot. But it was shipped from the US to Australia as a gift. Between making a custom printed item and shipping, it made it in pretty geed time as Inked was going through company problems. The print on the custom art desk mat turned out beautiful and durable. I also used Inked in 2022 for a custom art Yu-Gi-Oh playmat and it turned out pretty great. 5 star on that one. Aside from delays during internal issues, this company has been nothing but good to me.

20 December 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you so much for the thoughtful review. We’re really glad the custom desk mat made it to Australia in solid time despite everything, and even happier to hear it turned out beautifully. It’s awesome to know your Yu-Gi-Oh mat from 2022 is still going strong too!

Your support and patience mean a lot, especially as we've worked through some tough internal challenges. We’re focused on moving forward stronger, and we’d be honored to help with your next custom project when the time comes.

Rated 4 out of 5 stars

Good Stuff

The mat I ordered came much faster than I expected. The art looked great and the tube is sturdy, we still use it at a mat carrier and it looks exactly the same. Will definitely order again.

13 February 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for the great review! We’re glad to hear your mat arrived quicker than expected and that the art and durability lived up to the hype. It’s awesome that the tube is still holding strong as a carrier too — we love hearing that our products stand the test of time.

Can’t wait to help with your next order!

Rated 5 out of 5 stars

The mats always come in pristine…

The mats always come in pristine conditions and the print is always of great quality even with my poor image editing skills. I’ve never had a problem with Inked Gaming before and I hope they continue doing great going forward.

19 July 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you so much for the kind words! We’re thrilled to hear that your mats always arrive in top condition and that the print quality shines through. It means a lot to know you’ve had consistently great experiences with us. We’re committed to keeping that going and continuing to earn your trust with every order.

Rated 5 out of 5 stars

Definitely worth any wait

I've ordered a few times from Inked, and while there was a slight wait on an order, the results have always been worth it; the playmates I ordered were vibrant, well made and most importantly were a hit with my friends (who they were gifts for). The one time I've reached out to customer service, the reply was quick and addressed all my concerns.

15 January 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for the kind words and continued support! We’re so glad to hear that your playmats turned out vibrant, well-made, and gift-worthy. Delays aren’t ideal, so we truly appreciate your patience, and it’s great to know that our customer service team was able to take care of you when you needed it.

We look forward to helping you create more awesome gifts (or maybe one just for yourself) in the future!

Rated 5 out of 5 stars

Always arrived on time

Always arrived on time, and playmate have held up great over the last 5 years. My go to mats are all inked gaming made!

26 May 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for the fantastic feedback! It’s awesome to hear your Inked mats have stood the test of time. We’re honored to be your go-to for playmats, and we’ll be here whenever you’re ready for the next one.

Rated 4 out of 5 stars

Website is great and easy to use

Website is great and easy to use. Products are of great quality as always. Other than being a little bogged down/ slow with processing and shipping everything was good. Please note my purchase took place during a large sale, so some delayed processing was expected.

15 November 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for the thoughtful review! We’re glad to hear the site was easy to use and that you’re happy with the quality of your order. During big sales, things can slow down a bit on the processing side, but we really appreciate your understanding and patience.

We’re working on improving turnaround times even during high-volume periods, and your feedback helps us stay focused on that goal.

Rated 5 out of 5 stars

The Absolute BEST 🙌

I'm a trading card group breaker and have used Inked Gaming for my breaker mats. I won't go anywhere else! Their work and communication is always top knotch!

16 May 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

It means a lot coming from someone in the breaker community! We're honored to be your go-to for breaker mats, and we’re proud to deliver the quality and communication you count on. We’ll keep bringing our A-game so you can keep breaking in style!

Rated 5 out of 5 stars

Really Patient with my design

Inked Gaming was extremely helpful when I was getting my playmat printed. The bleed and resolution was a concern and we had to do multiple pass backs to get it just right.

They were very patient with me and prioritized my satisfaction of the design.

26 May 2024
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thank you for the kind words! We’re really glad our team could work with you through the revisions and make sure you felt confident in the final product. Your satisfaction means everything to us, and we appreciate you trusting us with your playmat. Can’t wait to see what you design next!

Rated 5 out of 5 stars

Works perfectly

Works perfectly, this is a great site and I would buy again, and again lol… I got code almost instantly after payment

24 May 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We appreciate the “buy again and again” energy! 😄 Glad your code came through quickly and that the experience was smooth. We’ll be here anytime you’re ready for the next round!

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