For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more
Company replied
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See what reviewers are saying
I've been trading thru Infinox for about 2 yrs now. It's been reliable. Didn't have issue with deposit or withdrawal. Customer support has been quick and helped to answer my inquiries. (tho there were... See more
Company replied
Costumers assistance very quick and with answers easy to understand. Kindly and very good prepared. The system could be improved but is in general very user friendly. High Satisfied with Infinox ser... See more
Company replied
I could easily say that I haven't seen the features I have seen on this platform at many brokers. They are truly doing something interesting and rare. What I am talking about is the: - IX I... See more
Company replied
Company details
Written by the company
INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.
Written by the company
- Authorised and Regulated by the Financial Conduct Authority
- Segmented Customer Accounts
- Global infrastructure
- Tight Spreads
- Premium client service
- Cutting edge trading technology
Contact info
Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
- 0-800-060-8744
- support@infinox.com
- www.infinox.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best broker out there
Excellent spreads with fast replies from their support team. Kudos infinox !
19 November 2024
Unprompted review
Reply from INFINOX
Dear WiJoonIm,
Thank you for taking the time to leave us a positive review on Trustpilot.
Regards,
INFINOX Team
Beware of Infinox: Delayed Withdrawals and Questionable Practices
Since Wednesday of last week, I requested a withdrawal from Infinox, and since then, the company has created barriers and difficulties for me to complete the withdrawal of my deposit. I’ve tried calling them, but they don’t answer; the emails I receive claim supposed irregularities that simply don’t exist, all with the clear goal of trapping the client and buying time. I don’t recommend this company to anyone. They are not trustworthy.
12 November 2024
Unprompted review
Reply from INFINOX
Dear Danilo Costa,
We understand your concern about the delayed withdrawal.
To ensure security, we requested additional documentation, including proof of identity and income. This is a standard procedure to comply with regulatory requirements.
Once the required documents were provided, the withdrawal was processed on November 13, 2024.
We appreciate your understanding. If you have any further questions, please contact our support team.
Sincerely,
INFINOX Team
Sori so good
11 November 2024
Unprompted review
The deposit was fast
The deposit was fast, withdrawal was fast really. And leverage is as sweet as candy yeahhhhhh
1 November 2024
Unprompted review
I like these brokers and their customer…
I like these brokers and their customer service is very fast and Ruchi really helped me, is this the very first broker who pays dividends on indices, I have never seen that before and even with other brokers I have never seen that
21 October 2024
Unprompted review
Reply from INFINOX
Dear Yannick,
We value your feedback and are grateful that you took the time to share your experience on Trustpilot.
Thank you for always being prompt and…
Thank you for always being prompt and kind, I am very satisfied
30 August 2024
Unprompted review
Infinox is a very bad broker they just…
Infinox is a very bad broker they just closed my account without noticing me and I was profiting in all 4 currencies position and I couldn't have an excess on my account to open it and my profit's where they closed and I didn't have an excess on my deposits account they shut down my account that a bad broker this 1 that nonsense
23 August 2024
Unprompted review
Reply from INFINOX
Dear Senzeni,
We understand your concern regarding of your account. To investigate this matter thoroughly and provide a resolution, we kindly request that you contact our support team at support@infinox.com.
Our support team will review your case promptly and provide you with a comprehensive response.
Kind Regards,
INFINOX Team
your kindness
your kind, specific information make me deep impression. thank you very much.
20 August 2024
Unprompted review
Whenever I want to know something about…
Whenever I want to know something about futures trading and systems to solve some problem, they very quickly reponsed and gave me good information. I can strongly trust them. Thank you!
8 August 2024
Unprompted review
This broker is a scam when it comes to…
This broker is a scam when it comes to withdrawals. I have traded my account last week and made profits. But its been 5 working days on processed they aren't even releasing my money they are just talking stories. The broker is not processing my money at all
25 July 2024
Unprompted review
Reply from INFINOX
Dear Panashe Gavaza,
Thank you for reaching out. We've taken note of your feedback and will be reviewing this issue internally. Our Support team will get in touch with you.
Kind Regards,
INFINOX Team
good explain
26 July 2024
Unprompted review
I am very satisfied with this company's…
I am very satisfied with this company's kind response. Thank you INFINOX !
22 July 2024
Unprompted review
Chat assistance
The assistance by Diana Silva was quick and very efficient and gave me the guidelines to follow.
17 July 2024
Unprompted review
Account questions
Answers are always fast and accurate.
I rarely have to wait on hold, which keeps me from trading.
15 July 2024
Unprompted review
I am experiencing happiness with Infinox.
I was so grateful for the neat operation of this site and the kind response of the staff.
I want to continue to be the best partner in the future.
12 July 2024
Unprompted review
Thank you for being kind and detail…
Thank you for being kind and detail information 😊
12 July 2024
Unprompted review
The best service ever👍👍
11 July 2024
Unprompted review
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