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INFINOX Reviews 

1,132
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more

Company replied

Rated 5 out of 5 stars

I've been trading thru Infinox for about 2 yrs now. It's been reliable. Didn't have issue with deposit or withdrawal. Customer support has been quick and helped to answer my inquiries. (tho there were... See more

Company replied

Rated 5 out of 5 stars

Costumers assistance very quick and with answers easy to understand. Kindly and very good prepared. The system could be improved but is in general very user friendly. High Satisfied with Infinox ser... See more

Company replied

Rated 5 out of 5 stars

I could easily say that I haven't seen the features I have seen on this platform at many brokers. They are truly doing something interesting and rare. What I am talking about is the: - IX I... See more

Company replied

Company details

  1. Finance Broker

Written by the company

INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.

Written by the company

Authorised and Regulated by the Financial Conduct Authority
Segmented Customer Accounts
Global infrastructure
Tight Spreads
Premium client service
Cutting edge trading technology

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,132)

185 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Experience with Infinox: Delayed Withdrawal and Poor Communication

My experience with Infinox has been very disappointing due to an issue I've had with withdrawing funds. I made a withdrawal request on March 15th and it was confirmed on March 17th. However, as of today, April 11th, I still haven't received the funds in my bank account. Despite several communications with Infinox's team, I haven't received a clear and precise update on the status of my withdrawal request. This issue has had a significant impact on my experience with Infinox and has led to great frustration and disappointment. I do not recommend this broker, as I have been patient for several weeks and still have not received clear and effective answers.

11 April 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Miguel,

Thank you for your review.

We are sorry to hear that you experienced withdrawal delays.

Please note that we have emailed you the proof of payment for your withdrawal and you can use those details to trace the transaction with your bank.

If you require anything else - please reply to the email and we will be more that happy to assist.

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

Great support from Infinox team

What a great support from Infinox customer care, I was able to get help as early as possible. Thanks a lot

3 April 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Client,

We appreciate your kind review!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

The lady was so generous and…

The lady was so generous and understanding when I couldn't reply a certain time as I g ot busy,just when I give them a message she was replying and very helpful.
The responses wasn't delayed and on point would recommend them to anyone

22 March 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Shabier,

Glad we were able to help!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

great broker

Personnel is very efficient and quick in service.
great broker.

20 March 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Estacio,

Thank you for rating our client service!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

The Infinox interface is wonderful

The Infinox interface is wonderful, and easy to use. Though a beginner in forex trading, I did not have difficulty in opening and closing my trades. I had just wished that Infinox stayed on in Nigeria. I will keep my account waiting for you to consider and reopen once more.

14 March 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Mark,

Thank you for your business and your kind review!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

The best

Fast response and good communication

7 March 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Azwan,

Thank you for your 5* review.

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

Amazing its a great experience to be…

Amazing its a great experience to be part of your client. I will miss you in nigeria 🇳🇬 😢 💔 😔 please we want you to stay

7 March 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Tunde,

Thank you for your business and your heart-warming review!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

Brilliantly cool features

I could easily say that I haven't seen the features I have seen on this platform at many brokers.

They are truly doing something interesting and rare. What I am talking about is the:

- IX Intel research section
- IX social trading platform
- IX one proprietary trading platform

all in one place.

7 January 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Client,

Thank you for your review.

We're happy to hear you enjoy using our features!

Kind Regards,
INFINOX Team

Rated 4 out of 5 stars

I recently opened an ECN account with…

I recently opened an ECN account with the broker. I trade on a Metatrader 4. I rarely use any other trading platform except for tried and tested Metatrader 4. It supports my favorite customized indicators.

17 February 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Dear Khalil,

Thank you for your review!

Kind Regards,
INFINOX Team

Rated 5 out of 5 stars

friendly

to be honest, on a perspective of people helping costumer...its great, i really am receivig a joy, helpful answers on my issues

22 February 2023
Unprompted review
INFINOX logo

Reply from INFINOX

Hello Santos,

We're always happy to help!

Kind Regards,
INFINOX Team

Rated 1 out of 5 stars

It looks like Infinox has been paying…

I had a negative experience with Infinox UK after falling victim to a Ponzi scheme led by employee who had events at their London HQ. I lost £10,000, thinking my investment was with Infinox UK, but it turned out to be a scam from Bahamas Infinox.

I reported the incident to the police and provided evidence. It's important to warn others about the potential risks of investing with Infinox UK. I advise caution and thorough research before making any investment decisions with them.

Overall, I cannot recommend Infinox UK as a trustworthy investment company. I urge others to exercise caution and do their due diligence before investing with them.

18 February 2023
Unprompted review

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