infinitel Reviews 

Avoid this company at all costs.

We had an awful experience with this business and their unethical practices. Andrew, the owner, was unresponsive to our queries, particularly regarding unexplained excessive billing. When we decided to switch to a more transparent and supportive local provider, which saved us £150 per month, they became incredibly uncooperative.

They delayed sending the necessary information for the switch, falsely claiming they had already sent it, clearly trying to drag out the process to continue charging us. Their aim seemed to be to make the transition as difficult as possible for us and the new provider.

To make matters worse, after finally managing to move away from them, we received an "early termination fee" of over £5,000, despite being loyal customers for years. It’s clear they do not operate with honesty or integrity, and I strongly advise others to steer clear of this company.

Been working with Infinitel for a couple of years, and their customer service and support has been amazing, can't fault them at all!

Extremely quick to respond and always eager to help!

Huge shoutout to Andrew & Devon!

I have used the team at Infinitel for years and they have become my provider for all my communication needs.

I have recommended them to two other companies I deal with and I would not do that lightly who now also use their services.
Andrew,Devon, and Lee all go above and beyond if there is any ever an issue.
Highly recommended

Fantastic Customer Service from all the team. Nothing is too much trouble.

We have our VoIP phone system with Infinitel. We’ve switched to them a few months ago.
They are a great company to deal with and service provided by them is second to none.
Whenever I need any help with adjusting the setup of our system Lee and Andrew are superfast helping me straight away. The product offered by Infinitel is very flexible, and can be tailored to the need of your business. I can definitely recommend it.

I have used Infinitel for my business phone and mobiles for a couple of years now and nothing is ever too much trouble. Andrew goes above and beyond and his service is first class. I would not hesitate recommending him to other businesses.

Excellent service. We recently switched from O2 business to EE with Infinitel and it was super smooth. I was concerned about having some downtime on our phones while things were porting over but Infinitel timed it perfectly. Thanks for all of your help and for great deal guys. Really appreciate it.

Andrew was very helpful, and made sure we got exactly the system we needed. The whole process was very simple and the ongoing support is excellent. Thank you

Fantastic company to deal with, the service is second to none. I'd highly recommend Infintel to any company looking to introduce Microsoft Teams into their business. Thanks again guys!

I have recently purchased our business internet with infinitel and could not recommend this company enough ! It is fast and reliable however I trust if I do ever have any issues it will soon get resolved from the excellent service I have already received !

We have our internet with Infinitel, it is fast and reliable. We never have any issues but I know if we ever did, Andrew and the team would be on it and it would be resolved quickly and efficiently. Great company to work with. The staff are very friendly and helpful.

Brilliant service from Infinitel. Speaking with the friendly staff helped me get exactly what our company was looking for. Would highly recommend!

Fantastic customer service they could not do enough! Would highly recommend Andrew and his team are extremely helpful

Infinitel are a class outfit, I have used them for all our business requirements now for the last 2 years. They provide a top quality service that is competitively priced with an honest and personable approach. They have never failed to deliver and thats why they are our go to supplier for all our business telecoms needs. I can definitely recommend.

Very responsive and extremely helpful.
They are fantastic at what they do and I could not fault them.

Great Service. Nothing is ever too much for Andrew and the Team. If we have any questions or queries Andrew and his team will always help us out. Our phone systems work amazingly and the whole set up and system has made our day to day business much easier and effortless. I Would highly recommend Infinitel.

Great customer service. Andrew is always on hand for help and advice. Nothing is too much trouble.

Infinitel provide all the comms for our business. They provided a fantastic service with the install and since everything has worked seamlessly and on the rare occasion we had an issue they resolved it asap. Would highly recommend.

Absolutely Stunning Service, Nothing is ever to much trouble for these guys!!