Indeed Reviews 

13,041
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 594 reviews, most reviewers were unhappy with their experience overall. Consumers struggled significantly with the website interface and poor design, noting that search filters frequently fail to respect user preferences and return irrelevant results. Many users also felt deeply frustrated by repeatedly encountering unverified job listings, misleading postings, and dealing with unresponsive support systems. Though some reviewers were happy with the platform, pointing out that it successfully connected them with great employers and secure, legitimate, well-paying careers. A few other people also felt that recruiting talent through the site yielded very positive results and a consistently successful experience for their hiring needs.

What people talk about most

Website

Consumers find website to be frustratingly complex and difficult to navigate when searching for employment... See more

User experience

Users describe negative interactions with user experience, pointing out that filters and preferences are... See more

Staff

People report negative experiences with staff, highlighting account managers who provide conflicting... See more

Service

Clients share profound dissatisfaction regarding the service, highlighting frustrating experiences with... See more

Response time

Reviewers highlight negative aspects of response time, expressing deep frustration as many consumers report... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’ve been trying to use Indeed for job hunting but now giving up as the jobs on my ‘preference list’ are not jobs I’m interested in: Deliveroo driver?, endless education roles, for which I’m not qual... See more

Company replied

Rated 2 out of 5 stars

Frustrating. I repeatedly tell the button to stop showing me certain jobs and it doesn't ever work. Now I don't even get new postings when I check in a week later but if I search the same term, I get... See more

Company replied

Rated 2 out of 5 stars

It gives me jobs in case I’m interested in relocating, even if I specifically put Not Interested in Relocating in my preferences. It won’t let me delete an application that I started. It won’t let me... See more

Company replied

Rated 2 out of 5 stars

I just spoke to a gentleman that said I 'was spacy', and asked if I was a Heroin user! I told him I do not do any illegal drugs. He asked me if I drank, no I don't, he told I should, I told him onl... See more

Company replied


Company details

  1. Search Engine Company
  2. also in
  3. Media Company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

1.8

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(13,041)

913 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible. Indeed sends me to the wrong location for the wrong job.

31 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello! Are you speaking about job alerts sent to you via email? You can reach out at trustpilot@indeed.com with more details, along with any screenshots of what you are speaking about. Thank you!

Rated 1 out of 5 stars

Fake jobs

Fake jobs. No one ever replies back. Applications are viewed sometimes then ghosted. This site is a huge waste of time. Sometimes no one even views the application. So dumb...Do not bother using this fake website....If I could give 0 stars I would.....Dumb.....

31 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Please know that we're rooting for you, and we wish you the best of luck in your job search. Hang in there!

Rated 1 out of 5 stars

Full of fake jobs broken links and AI…

Full of fake jobs broken links and AI chat bot nonsense. Indeed use to be a good website now it's garbage. Don't use it if you're trying to find employment

31 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

Rated 1 out of 5 stars

Phone call after phone call from…

Phone call after phone call from various mobile numbers asking me to add them to WhatsApp , wtf are indeed doing calling me constantly , I have not even signed up to your app or website , stop calling people , especially me , I am not interested.

30 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Thank you for bringing this to our attention. Job seekers are at the heart of everything we do at Indeed, and their safety and trust is a top priority. This is in no way affiliated with Indeed.

Job seekers should be cautious of unsolicited phone calls or messages via text, messaging apps, social media, or email—especially those from unofficial domains or offering salaries that may sound too good to be true. Indeed will never ask job seekers for sensitive information or payment to apply for jobs. Please visit our help center for additional resources: https://support.indeed.com/hc/en-us/articles/38886273141389-Common-Job-Scams-to-Avoid

Rated 1 out of 5 stars

Can't leave a bad honest review

Some companies you can't leave a bad review no matter how you word it. Waitrose is an example of this. I had a awful experience with Waitrose but no matter how I word it it's never allowed. You can't say if a manger is awful, can't say if the environment is depressing, can't say if you were bullied. I worked nights at Waitrose were the manger didn't allow anyone to talk, if your caught talking your separated. Staff constantly leave. But you can't say any of this all your allowed to say on Indeed is what you did in your day basically. So nights at Waitrose all I can say that indeed will allow is went in filled shelves, threw rubbish away went home. That helps nobody.

30 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Byron, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.

You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it.

Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 1 out of 5 stars

This site must use the other AI (Artificial Ignorance)

This site must use AI, as in Artificial Ignorance. I read some of the reviews, and I am not alone.

In my Notifications section, it says there's a great match for you. Then right below it, there's a notification that I have applied for the position (uuugh).

There's no sense in blocking the jobs because it lacks the ability to do so. The same jobs, over and over. What a waste of my time.

28 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ron, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

We are always working to update and improve our products and features. We will share your feedback with our Product team. Thank you.

Rated 1 out of 5 stars

Harassing phone calls

I would NEVER, use Indeed, due to the spam phone calls I keep receiving and blocking. As a company this is poor practice and I would NEVER use them to represent my company or to recruit staff. UP YOUR GAME. Stop harassing people.

29 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ray, we completely understand how important your privacy and safety are, especially when searching for a job. We want to reassure you that Indeed does not sell your personal data. Protecting your information is something we take very seriously, and we’re committed to keeping your details safe at every step.
You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

Rated 1 out of 5 stars

Awful user experience

Awful user experience. Indeed is not user-friendly at all and editing anything is unnecessarily difficult and frustrating. The whole platform feels clunky and poorly designed. Honestly, it’s just awful

28 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello, Crystal! We’re always working to provide users with a more seamless and user-friendly experience. Feedback like yours is especially valuable, and it will be passed along. We truly appreciate you letting us know about your experience!

Rated 1 out of 5 stars

Misleading information

I have been a long time customer and constantly dealing with their new crafty scams that take way more money than you set the budget and they have removed the ability to only pay for qualified candidates. They are tricking stealing from their own customers.

28 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ray, Indeed is a self-service platform, which means account holders are responsible for creating, managing, and monitoring their sponsored jobs and associated spending. This includes keeping track of active sponsorships and making any needed changes to pause or close jobs in order to avoid additional charges.

We would also like to clarify that daily budgets on Indeed are not a strict per-day cap. Spending can vary from day to day depending on job seeker traffic and performance opportunities. Rather, daily budgets are averaged over a 30-day period, which means charges on a given day may exceed the selected daily amount while remaining aligned with the platform’s budget framework over time.

Rated 1 out of 5 stars

Indeed seems like these companies on…

Indeed seems like these companies on here dont hire black people just being honest

28 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we understand how frustrating and discouraging it can be to submit applications and not receive updates from employers, especially when you're putting significant time and effort into your job search.

At Indeed, our goal is to help connect job seekers with employment opportunities. While we provide the platform and tools that facilitate those connections, employers are responsible for reviewing applications, managing candidates, and making hiring decisions through their hiring processes. In some cases, employers may receive a high volume of applications or may not consistently update candidate statuses, which can result in applicants not receiving a response.

Although we can confirm that applications submitted through Indeed are delivered to employers according to their chosen application method, we are unable to influence employer hiring decisions or guarantee a response to every application.

To support your job search, we encourage you to explore our Career Guide for practical advice, resume tips, interview guidance, and job search strategies:
• Career Guide: https://www.indeed.com/career-advice
• What to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers

We appreciate the effort you're putting into your job search and wish you continued success as you pursue new opportunities.

Rated 1 out of 5 stars

If you are going to have filters make sure they work.

I am only looking for a simple entry level part time job to do since I am disabled and retired. I put in Part-time and remote missouri with a pay minimum being one dollar.
If I was looking for full time work I would be thrilled, but I am not.....

27 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Corey, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

Feel free to contact us at trustpilot@indeed.com if you need any assistance. We are happy to help!

Rated 1 out of 5 stars

This job board is a joke

This job board is a joke! Every job they suggest is half of a fit, and must be all spam,fake, fraud! Im so tired of putting out 10 applications a day and getting the same SPAM responses!!! what ever happened to jobs just saying they are hiring, some people out here still want to work!!!

27 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Lacy, we completely understand and empathize with how tough and discouraging the job search can feel, especially when you're not hearing back from employers. At Indeed, our mission is to help people get jobs. While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application. To support you during this time, we recommend exploring our Career Guide, which offers valuable advice and resources: https://www.indeed.com/career-advice. Additionally, this article specifically addresses what to do if you aren't hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. Please know that we're rooting for you, and we wish you the best of luck in your job search. Hang in there!

To explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

Rated 1 out of 5 stars

Ghosting, Scams, Disappointment and Heartbreak

Over the last three months, I have been searching for graphic design jobs, or any similar job titles that fit my resume and current experience on the platform. During that span of time, there have been a few employers who would get back to me and give a normal response that they would not be moving forward in the interview process. However, most of them would never respond after my resume was submitted and would ghost me for months on end. I still have about ten applications that I am waiting for a response on, with many others removed from my saved jobs after they kept me waiting for over two months. While ghosting is not inherently the fault of Indeed, scams, on the other hand, are something that is breaking my trust in the platform. Over a week ago, I received a response from someone who was interested in commissioning me for brand design, claiming to be from the company "JDB Group." I honestly thought this was going to be my big break and an opportunity to add another strong design to my portfolio. However, as I dug through the email response, I came to realize that it was most likely a cashier's check scam, because the message stated that the only way they were going to pay me was by cashier's check. They also asked for personal information so that their "financial officials" could send the payment to me. I have already reported this to Indeed and am waiting to see if these messages were actually a scam or not. Either way, finding a good job on this platform has been like finding a needle in a haystack. I would also advise Indeed to find ways to improve its security and prevent scam and fraudulent job postings and opportunities from accessing the platform. Jobs Need People. But until then, good luck finding anything on Indeed.

24 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Garrett, we completely understand and empathize with how tough and discouraging the job search can feel, especially when you're not hearing back from employers. At Indeed, our mission is to help people get jobs. While we provide the tools and platform to connect employers with job seekers, hiring decisions and outreach are handled directly by employers themselves. That means we unfortunately can’t guarantee a response to every application.

We recommend checking out this resource on our Career Guide about what to do if you're not hearing back from employers: https://www.indeed.com/career-advice/finding-a-job/what-to-do-if-you-arent-hearing-back-from-employers. We wish you the best of luck in your job search!

We also want to make sure job seekers are having a safe experience with Indeed. We have a dedicated review team in place. If you feel unsure about a job, you can report job listings directly to our internal review team. To learn more about this, please use the link below! https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

For your safety, please review our Security page and these guidelines for a safe job search,
https://support.indeed.com/hc/en-us/articles/216354123-Guidelines-for-Safe-Job-Search
https://www.indeed.com/security

Rated 1 out of 5 stars

Many jobs are closed once clicked…

Many jobs are closed once clicked through to the company page; a large number of scam jobs posted that send scam emails from Gmail and such. Indeed does very little to validate companies before allowing them to post jobs, so scammers easily get on the site and post fake jobs trying to get you to give your SSI, DOB and other info so they scam you. Lots of jobs are not real either but simply posted by companies to make it look good that they are hiring for their share holders. Overall, Indeed is over scammed, poor moderation, and enables the use of AI bots to fill out applications to flood the applicant pools.

25 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, thank you for taking the time to share your feedback. We take the security of our job seekers very seriously, we have an extensive moderation process with multiple Trust & Safety teams dedicated to this effort. We are always working to prevent content of this nature from appearing on Indeed.
If you come across a posting that concerns you on Indeed, please send us an email to trustpilot@indeed.com so we can ensure it is investigated.

Rated 1 out of 5 stars

Indeed Deleted My Honest Reviews—Twice—and Lost My Trust

I’m giving Indeed one star because it removed my honest, firsthand review of Spectrum—not once, but twice. During my employment, I experienced what I believe was favoritism in how managers distributed property assignments. Certain employees received better opportunities, while others were given assignments that made success far more difficult and, in my experience, set them up to fail. I wrote only about what I personally witnessed, yet Indeed deleted both reviews. A platform that claims to value employee feedback should allow respectful, factual criticism—even when it is negative. That makes Indeed undeserving of users’ trust and, in my opinion, anything more than one star on Trustpilot.

MY RESPONSE:

Hello Indeed Support,

Thank you for your response. My concern is that Indeed removed my review of Spectrum twice without explaining why. I received this response only after posting a one-star review of Indeed on Trustpilot.

As a former Spectrum employee, I described what I personally experienced and believed was favoritism in how properties were assigned to sales representatives’ portfolios. In my view, some employees received better opportunities while some new employees received assignments that set them up to fail. At least four other employees share those concerns.

I understand that reviews require moderation. However, your statement that you cannot discuss individual reviews leaves me unable to understand or address the specific issue. That is difficult to reconcile with your stated commitment to transparency.

Please escalate my concern to the appropriate team and identify which wording violated which guideline. I would also appreciate knowing whether my review can be reconsidered or revised while preserving an accurate account of my experience.

Freddie Avila

19 May 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Freddie, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.
You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.

Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 1 out of 5 stars

Would give zero if possible

Would give zero if possible. Been trying to delete my account with them and customer service is useless.

Were they claim an option to delete account is located, it isn’t?

26 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi John, we are sorry to hear that you are having issues closing your Indeed account. If you can please follow up with us by email at trustpilot@indeed.com we would be happy to assist further with this.

Rated 1 out of 5 stars

Fails to publish reviews that are…

Fails to publish reviews that are within their guidlines, especially if they are of a negative nature and that company has a large number of vacancies posted with them.
NEXT AND IT IS A BIG ONE, to test this I deleted my account , then a few days later re registered using a different email etc. Within 24 hours I received a automated spam call, saying it is from Indeed and to save number to my Watts App now tell everyone Indeed don't pass on phone numbers !!! I called number guess what not answered.

26 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it.
You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies.

Unfortunately, we are not able to discuss individual reviews that may not have been approved.

We also want to be very clear: Indeed does not sell your personal data. We take your privacy seriously and are committed to protecting your information. You can read more about how we safeguard your data here: https://www.indeed.com/legal/privacyfaq.

Rated 2 out of 5 stars

Indeed is Indeed Really?

I’ve been trying to use Indeed for job hunting but now giving up as the jobs on my ‘preference list’ are not jobs I’m interested in: Deliveroo driver?, endless education roles, for which I’m not qualified (as a teacher) and of course endless care work. It’s ridiculous and wasting my time and energy. Do better Indeed. People actually want to find suitable jobs.

26 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Charles, to explain, Indeed’s search engine is built to surface the most relevant roles, but broad keyword matching or limited context can occasionally pull in unrelated results. We’re continually refining this so the right jobs show up first. To get the most relevant results, enter keywords between quotation marks related to the job you want (for example: "Social Media Manager").

We would advise checking out our Career Guide page: https://www.indeed.com/career-advice, there are some great resources here that will assist with all areas of your job search.

We hope this is helpful. Good luck!

Rated 1 out of 5 stars

Never asked them to contact but they…

Never asked them to contact but they wont stop nuisance calling me on my mobile 24/7

25 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we understand your concern. To clarify, Indeed does not have a team that communicates with job seekers offering jobs on any communication platform, including WhatsApp. Please block them and report them to your phone provider. Thank you! We recommend reviewing this article: https://support.indeed.com/hc/en-au/articles/28360944766221-Text-Messages-or-Phone-Calls-Claiming-To-Be-Indeed-It-Might-Be-a-Scam

Rated 1 out of 5 stars

The app layout is so messy and better…

The app layout is so messy and better yet my review from my old job after I left was rejected twice due to being fake or name calling, I think they need to recheck their review process before rejecting it. Please fix this issue.

24 August 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Ulrika, all company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it. If you wrote a review for a company it may still be undergoing moderation as this process can take up to 48 business hours. If after 48 hours, you notice the review has not been posted or that the review was removed after being posted, it is likely that the review did not conform to our guidelines.

You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it. Unfortunately, we are not able to discuss individual reviews that may not have been approved.

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