Incompass Reviews 

Do not download this app or vpn ,slowed my phone down and drained the battery also constant texts about insufficiant data being captured, this is constant 24/7 data harvesting for the same £10 a month that was paid by radio diary for 1 weeks info done online which was less intrusive than this ,I never received any payment from them at all.
seems like a scam !!

This app and its VPN should be avoided. It switched off almost all the notification sounds on my phone and caused rapid battery depletion. As soon as I deleted it, the phone resumed normal behaviour. I reported this to InCompass and had totally inadequate responses. They know about the problems but have no fix for them.

I have nothing against incompass or ipsos, just that their app interfered with my other apps internet (youtube, chrome, prime, whatsapp). It was very fustrating. I called them and they asked me to send an email with screenshots. Not sure how that will help?
I didnt wait for a response. As soon as i removed the app,vpn & certificate, my phone went back to normal. I can use all my apps now. Yay!
Checked other reviews and it looks like its not an isolated issue.
Not worth the monthly payout.

Unfortunately installing the app stopped my Ring doorbell from working. I was completing a Radio Diary each month, but that has come to an end. I was sent a link and invited to join this instead. For some reason the app interferes with my internet connection to other apps. I have an iPhone 12.

Customer service is unhelpful and constantly harass you via texts and calls about the upload of your account

This is just on their TV viewing Web site.
It would be better if they revised their list of "Other Channels", i.e. the lesser Freeview Channels, as many in the list don't appear on any freeview lists, but equally absurd is that many of the freeview channels that are available aren't on the list.
You get tempted to just click ANYHING, which is maybe the intention so some 'grotty' channels can claim viewing figures

Rubbish I downloaded and installed the software and vpn and nothing that needed internet would work… after reading reviews I think I did the right thing in deleting the app and software

I got as far as the agreement that has to be accepted that includes monitoring of websites visited and using the microphone of the phone to identify TV shows, radio programmes etc.

So permission to install what would have to be (for it to work) an always on listening device in my home, or wherever I happened to be. Plus (potentially constant) direct monitoring of web activity.

Wouldn't have that thing on my phone if they paid 10x as much as they do.

Additionally a bit strange that the letter I recieved that prompted me to sign up, made it clear that they were explicitely looking for people who did not use only a phone to access the internet... but their monitoring is on the phone only.

I just joined and it said £30 for the first month?? But I only got a £10 voucher for the first month? Again I'm confused 😕. Then I see £20 for first month? Then they say I've been awarded 100 points . But this is standard anyway every month you on the panel your isay account gets rewarded. My partner invited me she's been with them a year and a half . It needs to be more clearer as it's misleading.

Sadly i have to agree with other bad reports on this app and the total lack of sensible help ..,also its not £20 its a load of points you can swap for stuff if you can accumulate enough !

Prior to June 2021, I had this app installed on my phone for years. I couldn't watch videos, listen to music or audiobooks or follow links from emails, FB etc without getting messages telling me that "insufficient data" had been received. It was a lot of hard work to get the measly £10 per month reward, but at least those did arrive every month. Now they've moved on to a different reward system it's definitely not worth the effort.

Annoying App …

Manipulating advisors . E***A told me I hadn’t downloaded their app ? Only I had ! And she’d forgotten to update her side ? Only to blame my iPhone ???They know The App does not function well . Promising to update / fix bugs !
I’ve read the historical reviews .. just now and note ? nothings changed … I allowed my usage to be drained for 2 weeks . The advisors moaned about not getting enough data , moaned I hadn’t downloaded their app properly ? Asking me to send them screenshots of all my apps ? I had enough of their nonsense and removed their App media cell ,
VPN !

In addition to causing your smart phones to overload , over heat and cut out , draining .

I have to say .. for about 10 years plus I have been signed up to Ipsos ? Either paid surveys or Mori polls or product trials .
I have never been disappointed before ?

I would advise against signing up for this trial .

Their app has gone from bad to unusable. It now constantly crashes and even though I've been in regular contact with their support team they've done nothing to fix the bugs and keep harassing me over lack of data. They need to fix their software and provide better support instead of trying to pass on the blame.

I have just been reading all the negative reviews and have found my experience fine . Yes I recieve request to upload data but it takes a few seconds, it's not a lot to ask . They have even reissued a voucher when I accidentally deleted it. I have had nothing to complain about and can assure everyone this is not a fake review

They honestly expect me to carry my phone everywhere including the bathroom. They don't just text you, they'll email you the exact same thing with constant threats to remove from the panel. The app drains the phone battery and stops my internet from working. Issues yet to be resolved. Then they insist this app is on EVERYTHING despite it causing issues. If I'm sick in bed, I get "phone not carried messages" I'm home every other week during lock down so those weeks I don't go anywhere which means daily "reminder" texts. 😭

There's also the fact I work in a school so carrying my phone is an absolute no, no so more "reminder" texts.

I too have similar issues with this app as others here. I usually get a text message that my phone lost its mic, or the data failed to upload. I just reply teling them to fix their app. One thing I have noticed is that I have two media cell icons showing on my phone as well as the VPN icon. I get my £10 voucher regularly and have bought an airfryer and a pressure cooker. I'll put up with the annoying texts as long as I keep getting the £10.

Atrocious app. It doesn't work and as a result they harass you by phone, email, and text and threaten to remove you from their precious panel for not supplying them with enough data despite the issue being their fault. They refuse to fix their app and constantly try to bully you into sorting out "your" issue when they are the ones that cannot create an app that works.

What can I say. I just wanted to be paid and get that stupid app off my phone. I had 2 constant problems. 1 I love to keep my phone on charge. 2 I listen to music constantly. So that was a no-no I got so many messages from them. Wanting me to unplug from charger and that they weren't getting enough data. I couldn't wait to collect my £20 and tell them p off. I was glad. Plus they don't allow you to have a similar app alongside theirs for instance like mobilexpression. Or neilson. They're just dominating you. I just couldn't wait to tell them bye. After 40 days they paid me. I text them straight away telling them what I thought. I'm still welcome but I won't be going back to them. Get mobilexpression instead. Less problematic. Now I can't get their silly app off my laptop. Irony!

Has always worked for me. i get the £10 every month and got the £20 for first month. i do get texts saying i need to restart it. it losing the microphone when ever you use it for a call or some thing. so can be annoying but worth it as it takes seconds and you get a tener

I felt I had to write a review as my experience was awful. I would give 0 stars if it was an option.
I followed there instructions and installed media cell on my phone. Knowing it would drain the battery quicker but that was fine. However I didn't expcevt there app and vpn to constantly stop working. I was getting messages from them every day claiming they weren't getting enough data from, literally same message again and again. I kept reatarting the app and following the instructions and ensuring it was on but no matter what I did the 'didn't get enough data' so they had no intention of paying out the reward, which was never even communicated how they would send them in the first place.

They also went on about installing on other devices which I explained mutlple times I now longer had a laptop so it was just my phone.

Aftwr 9 days they remove me from the panel for them not getting my data and said I can't rejoin. So feel like utter incompetence on their side.

They were not interested in helping resolve the issue but it seems the app is useless and not fit for purpose. Not sure how any one would effectively take part in this. It has been a waste of my time.