Incomedia Reviews 

J'ai eu un problème technique complexe pour la mise en ligne d'une boutique créée avec WebSiteX5,hébergée chez OVH et utilisant Stripe...
Eric, de chez Incomedia, a été d'un soutien total et hyper réactif. Nous avons échangé une bonne cinquantaine de mail en qq jours !
Merci pour votre professionnalisme, votre disponibilité et votre réactivité. Je recommande vivement Incomedia et WebSite X5.

I experienced a complex technical issue while launching an online store built with WebSite X5, hosted by OVH and using Stripe.

Eric from Incomedia provided outstanding support and was incredibly responsive throughout the process. We exchanged around fifty emails in just a few days!

Thank you for your dedication and keep up the great work. Your software is excellent!

Ho risco.ntrato un problema tecnico complesso durante la messa online di un negozio creato c.on WebSite X5, ospitato presso OVH e collegato a Stripe.

Eric di Incomedia mi ha fornito un supporto eccezionale ed è stato sempre molto reattivo. Abbiamo scambiato circa cinquanta email in pochi giorni!

Grazie per la vostra professionalità, disponibilità e rapidità di risposta. C.onsiglio vivamente Incomedia e WebSite X5.

I had to make a transfer with the website of our lions club Munich-Solln with the domain-name lions-solln.de.
And over more than 10 Years I worked with Incomedia.eu and their software Website X5 Evo. The cooperation was quite successful.
The transfer of my website was a bit complicated and I needed some help.
Incomedias support was excellent, very competent and my partner there very patient, friendly and reliable. Particularly the fact that I had all the time the same contact person was an invaluable advantage.
I can only highly recommend the software Website X5, the support of the company Incomedia and the company itself. Thank you very much indeed.

I am very grateful to Incomedia for their help. My gratitude goes especially to Elisa, who showed great patience with my problem. With great professionalism, courtesy and quick thinking, she helped me solve the problem. Thank you, Elisa. Keep up the good work, guys!

"Having been an WebSite X5 software user since the product was first launched. It is my 'go to' software for producing all the websites I use and my students use for use and education.

The software is extremely powerful and yet easy to use and get the best from. Everything you will need to produce professional websites is all in one package.

It is worth every penny and if your are using it to produce commercial websites for customers, then it will pay 5 times over your annual fee.

Even if you are using it on a non profit basis as we do for education. Then the investment is worth its wait in gold and saves a lot of time.

When the coding has been generated you can dissect the HTML code and learn on how the software structures pages.

WebSite X5 software is our best purchase to date, and we have used it for many a year. Keep up the good work"'

I’ve had a great experience with Incomedia staff and their content creation toll WebSite X5. Everything worked smoothly, and I’ve had no issues at all. Highly recommended for anyone looking for a professional team able to help you in your content creation business activities.

Eric is what makes this company so great!! Eric went way above and beyond to make sure I got the results I was looking for! Not many people do that, I thank God that Eric was available and able to help me! He (Eric) spent about a month with me, through emails, back and forth to get the results that we got, and he was consistent! When other people left me hanging, he (Eric) stuck with me the whole time through all of this! Eric (E) is simply amazing!!! I really hope he gets a pay raise!!! Honestly, I do!!!

Used Website X5 Pro over 20 years to present my company to the market. Produced the original working website in a few hours just working from the manual. The main strength of this programs is the ability to update, add or remove products, change specifications, change layouts, fonts, styles, etc with relative ease.
I had no previous knowledge of constructing a website and recommend it to anyone starting up from scratch.

Immediate help for problems with authenticating the new software. Thank you, Elisa, great job!

I've been an Incomedia user for years, and while I'm not a professional web designer, Website X5 has made it super easy for me to create all the websites for my business, effortlessly and with a professional touch. Their customer support is exceptional, too! Highly recommend!
Sab

We had a few technical problems. We were patiently and very competently helped. Now everything is running again. Thank you.

Incomedia has a very professional team of developers, engineers and specialists. I still remember the first versions of the WebSite X5 software and I am pleased to observe the fantastic changes for the better of this system. Exactly the systems. WebSite X5 is a great program for creating websites of all levels from a business card website to a store. Technical support deserves special thanks, as it is well organized. Not a single problematic issue is ignored. I thank the company for its excellent service and professionalism. I wish all employees prosperity and successful work!

This is not the first time we need technical assistance and we are very satisfied with the support we received. Fast and effective in solving the problem.

information on how to get google thumbnail in searches

An existing website had to be migrated from the Incomedia EVO system to an Incomedia PRO system. The aim was to be able to use the database in the PRO system. Incomedia support provided very good support. This required an intensive exchange of emails, which was handled step by step and in a friendly manner. In the final phase, the employee was very available and was on hand to offer advice and assistance. The support received can be described as excellent. Only short periods of downtime of the productive website had to be accepted. The employee was patient and actively supportive. The problems were solved and the system is now running on a PRO basis. Many thanks to incomedia support.

Been using Website X5 PRO for several years now, and after testing several website building software, X5 PRO by far beats them all, and these guys stay on top of the fast paced changes that are always coming out! Great price as well, and the support is just as great and super fast!

Don't waste your money this product is money thrown away and every year with an increase in payment. It is a conglomerate of software defects that are often resolved in subsequent versions forcing the customer to a continuous renewal of their license if they want to stay up to date. Unfortunately, however, updates arrive every 3-4 months. The help in their Help Center where the majority are customers who have purchased the software, where it is full of reports from all over the world, but no updates on the reported bugs. The responsive part of the software you will have to manually enter for all resolutions, it does not do it automatically yet. We have also made many requests for this update. If you want a test just register in their community, before purchasing the software.

Here is the answer: I have used for years, and every day in the "help center" reports arrive and you incomemedia have never made the requests of the users. Unfortunately if you had listened to your users in their ideas today it would really have become a great software, instead of having to abandon due to the continuous bugs and for MANUAL responsive mode⁉️, width of the pages in px instead "100%". In short, I could list all its bugs and all the various problems, but it only wastes time uselessly.

Purchased WebAnimator from this company. It is complete crap. The ability to export as an animated gif doesn't work. When visiting support forums you realize this is past end-of-life with no intent to update, yet they still sell it. I am a web developer and took a quick look at the Web product and it was so ridiculous can't imagine how or why anyone would use it.

Appreciate the reply below. Don't belive it but will see.

When I renewed my license, for a great price discount of 50%, I was going to buy the 85 credit pack for 30% off but forgot to check the box.
I immediately sent an email telling them of this. They were so nice when I got an email back saying they would allow me to get it at the same discount.
I am very impressed with their customer service and will recommend them to all of my friends.

Have been using Website-x5 for my Free Lance web design business for two years and am very happy with the product! Recently I ordered some credits to purchase some IncoMedia design options. The credits did not appear in my IncoMedia account. Sent an email to IncoMedia Customer support and in very short order the problem was resolved.