I purchased the D-Back Data Recovery Kit. Although it wasn’t able to fully recover the data I needed, the customer service team provided me with thoughtful advice, for which I am very grateful. I... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
If only I had paid more attention to regular back-ups in the cloud I wouldn't need to use iMyFone :) When my iphone bent and went into recovery mode the other software recommended by chatGPT was not a... See more
Company replied
Incredible customer service! Special thanks to Kiki from iMyFone AnyTo!⭐⭐⭐⭐⭐ I had an issue with my subscription, but the customer support team handled it amazingly well. The problem was completel... See more
Company replied
Rene provided fantastic support. he was not only quick to respond but also proposed a very reasonable solution, showing a deep knowledge of the product. Overall, his professionalism and genuine custom... See more
Company replied
Company details
Written by the company
iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Contact info
United States
- www.imyfone.com
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Excellent service
Hi! Sara handled my request regarding an error that occurred during the purchase process and resolved it incredibly quickly, even though it was the weekend. I'm very grateful!
10 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
The services were great with June
The services were great with June. Help me solve most of my problem and questions.
7 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
Thanks for your sopport
I deeply appreciate your quick response and support.
supporter name : IVY
7 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Ivy was great and helped me through my…
Ivy was great and helped me through my situation.
4 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
iMyFone AnyTo
Rene helped me with a plan discrepancy with iMyFone AnyTo i appreciate the fast response and solution that was provided.
3 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Rene always gives us quick support.
Rene always gives us quick support.
Appriciated!
3 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Responded quickly and did exactly what…
Responded quickly and did exactly what I asked! Sara was very helpful. Thank you!
2 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
The customer service is good
The customer service is good. Thank you, Ayden.
Even I still cannot use this software, but Ayden did good support to me.
2 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Really useful and helpful utility
Really useful and helpful utility, if we are talking about iMyFone AnyTo, had experience with using only this one, but I guess other products are good-quality and 101% useful too. Special thanks to Rene from the support team for fast, customer-oriented, and personable service.
1 July 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
I received excellent service
I received excellent service, and my request was resolved quickly and efficently. Special thanks to Kiki for all the support.
29 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
Very prompt response from the team
29 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Recommended ❤️
26 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Very responsive
Ivy was very responsive to my emails, she help me getting out of the recovery mode of my device. Thanks again for your help.
27 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Thank you so much Rene they are…
Thank you so much Rene they are positive 🎊
27 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
The Magic Mic didn't meet expectations
The Magic Mic didn't meet expectations, and losing 80% of my money on a refund just an hour after purchase was disappointing. However, the customer service team was very responsive and helpful.
26 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Give best solution for real problem.
Give best solution for real problem.
There is no perfect apps, but there's great apps, when it combine with great customer service
27 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Customer support was awesome
Customer support was awesome. Rene helped me out as much as possible and worked with me so well. Appreciated that they took there time to help me!
26 June 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
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