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Rated 3 out of 5 stars

Cashback tracked in May 2022 for multiple hotels stay in November 2022, these have been moved to "Extended" and Imutual response was "..we regularly chase the Marchant..." as the products usuall... See more

Rated 5 out of 5 stars

iMutual is another 100% cashback site and whilst smaller than the two big boys out there, offers, in my opinion, a far better experience. It is totally free, with no membership fees and offers a frien... See more

Rated 1 out of 5 stars

Been a member since 2010 and have for years been very upset by the lower cashback rates that the owner sets such as Skyscanner, Travel Supermarket,Momondo, meaning a high profit for the site and lower... See more

Company replied

Rated 5 out of 5 stars

5*'s for suspending problem merchants. The big two cashback don't, or rarely. Betfair is one company, a gambling site which is well known for affiliate issues. I took a chance with a large cashback... See more

Company details

  1. Insurance Agency

Information provided by various external sources

imutual is a free, independent cashback website whose aim is to save you as much money as possible! imutual can help you if you do any of the following online: - Buy online - Take out insurance - Switch gas or electricity supplier - Sign up to broadband, landline or mobile telephones, digital TV - Register for free services, trials and competitions We have links and deals for over 3000 UK online stores, including most top retailers such as Tesco, Argos, Boots. Whenever you use imutual's links to visit these retailers you can: - Earn cashback - Benefit from discounts and voucher codes - Learn about special promotions There are no downsides to using imutual. You get the same great deals from your favourite retailers, AND you get cashback on top from us. There are several cashback websites like imutual; But the one thing that makes us totally unique is that we are owned by our members - you! Each time you earn cashback through imutual, or do something else that helps our company, we reward you with shares. 90% of our shares are allocated to our members, giving us a unique mutual business mode and ethos. We also have a unique Cashback Guarantee so you can join and recommend us with confidence Come and join our mutual revolution!


Contact info

3.5

Average

TrustScore 3.5 out of 5

27 reviews

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Rated 3 out of 5 stars

Chasback track but never confirm

Cashback tracked in May 2022 for multiple hotels stay in November 2022, these have been moved to "Extended" and Imutual response was "..we regularly chase the Marchant..." as the products usually have "return policy" .

My transactions have never been refunded and it should be very easy to check with the online merchant but it seems my transactions have been forgotten by Imutual team even if I enquired few times.

At this stage I am writing off all 4 Cashback tracked (£40 !!!) from ever being approved, Quidco offer slightly lower Cashback but I rarely had any issues with them.

Edit: today 6/6/23 after my review part of the Cashback have been confirmed.. I guess better later then never.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

One of the only cashback sites who suspend merchants.

5*'s for suspending problem merchants. The big two cashback don't, or rarely.
Betfair is one company, a gambling site which is well known for affiliate issues.
I took a chance with a large cashback site, but with a gut feeling and reports from others, tracking was highly unlikely. Two gambling companies actually and both unsurprisingly non-trackers.

15 August 2022
Unprompted review
Rated 4 out of 5 stars

Excellent

Excellent. Better tracking than Quidco or Topcashback. Just a shame they dont list Amazon

5 February 2021
Unprompted review
Rated 5 out of 5 stars

Good cashback and great customer service too

Always use Imutual for purchases where I can as the cashback is usually just as good as the "big two" but customer service as far better. They answer all queries promptly and they have a guarantee on most retailers that if your cashback doesn't track through no fault of your own it will still be paid.

30 September 2019
Unprompted review
imutual logo

Reply from imutual

Thanks for your kind review, Phil. I'm pleased that you appreciate the cashback guarantee :)

Rated 5 out of 5 stars

I cannot understand why some people…

I cannot understand why some people only seem to rate the site 1star.

Yes, the big two can negotiate bigger cashback at times. But I earn far more in free daily recurring clicks here than elsewhere. The big two have Skyscanner which is capped at 8 times a month which imutual no longer has. But Booking Buddy are the same payout as imutual and only at Topcashback but not at Quidco can you earn more at Icelolly.

Any problems people have are quickly sorted out and I see no sign of bullying on the forum. We do argue our case strongly in the discussions on non cashback stuff but that is because there are strong views on both sides of an argument at times. But both sides argue their case strongly.

No other site has a member who runs monthly competitions with a cash prize that he pays for.

You will not regret adding imutual to your portfolio of cashback sites

2 August 2019
Unprompted review
Rated 5 out of 5 stars

Have used IMutual for years alongside…

Have used IMutual for years alongside other cashback sites and sometimes they offer better cashback and sometimes not , swings and roundabouts but I have always had first class customer service and prompt cashback payouts from IMutual so I will continue to use them .

26 July 2019
Unprompted review
Rated 1 out of 5 stars

Better sites out there

Been a member since 2010 and have for years been very upset by the lower cashback rates that the owner sets such as Skyscanner, Travel Supermarket,Momondo, meaning a high profit for the site and lower benefits for the members. They do have a forum which is rare but I do not use it much as I get bullied by the regulars. It does prvide money for nothing(or at least not doing very much) but there are better and bigger alternatives out there.

9 January 2019
Unprompted review
imutual logo

Reply from imutual

Thanks for your review. I'm sorry that you felt we only merited one star.

imutual is unique in being owned by its members. Members receive shares in addition to cashback and have ultimate control of the company. They vote for directors every year and can ask questions about how we run the site at any time via our forums or by private message. Any profits are invested in the 100% interests of our members, not outside shareholders.

We are completely free to use and unlike our competitors, we do not charge any of our members an admin fee, Our policy on cashback rates has the support of the vast majority of members and has allowed us to offer a competitive alternative while other cashback sites have disappeared. We have been able to maintain a wide range of "free offers" such as the ones you mention, while also offering >100% (of our revenue) on hundreds of our "% of purchase" retailers.

We respond to any complaints of "bullying" on the forums, though I can't recall receiving any such complaints for a very long time. Our forums are generally friendly, positive and constructive and there is no obligation for members to engage in the forum in order to earn cashback. If you see any posts breaking our forum rules, please use the "Report a post" option on the site and I will happily look into it for you.

We are a small business trying our hardest to offer an alternative to an established behemoth, while also hoping to introduce an innovative mutual business model. The support we receive from our members gives us continued motivation and is much appreciated.

Rated 5 out of 5 stars

I have used Imutual for years

I have used Imutual for years , great site and some good daily clicks.
Now that the big 2 are likely to merge and lower their cashback rates I would recommend anyone to use Imutual

8 January 2019
Unprompted review
imutual logo

Reply from imutual

Thank you for your kind comments, Mark. We'll keep working hard to give you a wide choice of cashback deals :)

Rated 5 out of 5 stars

Money for old rope - as long as you are patient!

I make 53 pence a day for about 3 minutes worth of clicking. No thought required, just daily clicks. However, they take between 3-4 months to validate so think of the clicks in this period as a way of saving.

They DO pay! Come over to the forum, where anyone will confirm this. Speaking of the forum, it is really friendly and someone will always have the answer to your question.

2 March 2018
Unprompted review
Rated 1 out of 5 stars

a company truly regretted to use completely

a truly not up to scratch company (I should say it is "s...b..." but not allow at this website), I shopped with ebay through it with over a lot of money then imutual told me they only give out "the so called seller fee", so I was, according to they said a few penny while other cash back site (1% or sometimes get 6 to 10% of the total money spend) I just miss top cash 10% and down to 6% and see imutual do the 10% so I used imututal instead top cash 6%.

Imutual design the page to trapped people and make fun of the public.

nowadays ebay always do offer for seller fee £1 (I know as I always get ebay offer email nearly every month), so no matter how much I shopped on eBay, one would only get a few penny back, so no matter you spend £1 or £500, you would only get penny back

After I pointed out all these problem, Imututal still say they set the page like that because people like that, what a joke, and what a scumbag company. They don't have any bones at all

You been warned, use other cash back company, they would not set up page like that.

31 January 2018
Unprompted review
imutual logo

Reply from imutual

I'm sorry that you felt the eBay offer was not what you expected. However I can assure that we pass on 100% of the revenue we receive from eBay and we believe that the offer description at https://www.imutual.co.uk/ebay makes it very clear that the reward is based on the seller fee and not the order value.This reward structure is controlled by eBay and not imutual.

You acknowledge that the seller fee is often only £1, and so 10% of this would only be 10p. This is, admittedly, not a very generous reward from eBay but it is all they are willing to offer. When we have consulted our members via the forum, they prefer that we keep making the offer available rather than remove it from our site.

eBay is only one of 3000+ retailers with cashback on our site, so you may be able to find the same product with an improved cashback reward with one of our other retail partners.

Rated 5 out of 5 stars

Simply the BEST!

Without doubt, the very best cashback site overall. Whilst it isn't anywhere as large as the two main cashback sites, this offers free membership (none of these premium plus fee options) with generally 100% cashback - in many cases better than the big two. It also has a great forum with fascinating topics of discussions, fun quizes and competitions. As a smaller site, the customer service is top notch and you really feel their team working hard to resolve your query. On top of that there is a cashback guarantee where members can vote to support cashback payments when they may have been declined. iMutual is for and owned by it's members. Start earning shares now and get this site to its rightful position.

28 January 2018
Unprompted review
Rated 5 out of 5 stars

Great Site

Been using imutual for a number of years. Whilst it claims to be a 100% cashback site, there are sometimes (but not always) better rates available from the two more prominent cashback sites. Having said that, the overall package is far superior at imutual. Tracking is reliable and payments are prompt. Great forum for discussion, competitions, jokes, etc. Support at imutual is second to none, they are great at resolving issues. For me, this is currently the best cashback site out there.

24 February 2017
Unprompted review
Rated 5 out of 5 stars

Great (smaller) cashback site

iMutual is another 100% cashback site and whilst smaller than the two big boys out there, offers, in my opinion, a far better experience. It is totally free, with no membership fees and offers a friendly forum, decent cashback rates (usually 100%) and superb support. If you have had trouble with cashback claims in the past, try iMutual, they work really hard getting it resolved for you. Great site, very trustworthy. Weekly payments by BACS or Paypal. Love it.

4 December 2016
Unprompted review
Rated 5 out of 5 stars

Best cashback company

It's much smaller company then the main competitors but that comes with the benefit of being much more willing to communicate and listen to its members

You can directly talk to the owner, offer suggestions and request specific companies to be added to the site

And by using the site, you even get shares in the company!

2 May 2016
Unprompted review
Rated 5 out of 5 stars

Cash back king

What more can i say
The best cashback company out there
If you have a problem you can email/Message the owner who will personally look into it for your
Where else do you get that kind of service from a cash back site?
10/10

12 August 2014
Unprompted review
Rated 5 out of 5 stars

Easily the most attractive cashback site

It's hard to find anything to add which previous reviewers have not already said, The cashback rates are comparable to Quidco, the only other site I use. Can't say whether they're slightly better or worse - I have a life without comparing fractional differences on cashback sites. But, being smaller, iMutual offers better service (cynics may of course feel this will level out if and when iMutual gets larger - and they may be right but let's enjoy the ride meantime) and, of course, there are the free shares which may well be worth something if and when it achieves that critical mass. And I forgot the forums - one gets some interesting tips and advice there from fellow members. Definitely recommended.

1 August 2014
Unprompted review

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