Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
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Reviews shaping this summary
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
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I was impressed by the support provided and the speed at which the award was delivered. I had not ordered an acrylic award before and was unsure of how my design would look; the team provided two op... See more
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I was working with Cameron to sort awards for an event and she was amazing. Very quick to respond, attentative and sorted any issues incredibly quickly. Made my life so easy and I couldn't reccomend m... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very quick delivery at a good price.
Very quick delivery at a good price.
Kept up to date with order status.
23 October 2025
Reply from Impact Trophies & Medals
Dear Georgia, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Fabulous service
Fabulous service. Good quality trophies. Speedy delivery. Excellent price. What more could you want!
Have used Impact Trophies for a few years now & they never disappoint.
21 October 2025
Reply from Impact Trophies & Medals
Dear Jacqueline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service
Excellent service. Very quick delivery and trophy is beautiful. Thankyou so much, we will definitely use your services again.
15 October 2025
Reply from Impact Trophies & Medals
Dear Lindsey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Martin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Mary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
School medal order
Very efficient service, have used impact for over ten years and always recieve goods ordered within a week of order.
16 October 2025
Reply from Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
This was such an easy and reassuring…
This was such an easy and reassuring process. Somehow though I neglected to select the correct colour and I'm not sure what I did wrong. However the end result was beyond my expectations and very well received
6 October 2025
Reply from Impact Trophies & Medals
Dear Tim, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Fast service
Fast service. good communication and excellent products. Highly recommend 👌
7 October 2025
Reply from Impact Trophies & Medals
Dear Paul, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Happy Customer
Very pleased with this company, my second order and the website easy to navigate. Clearly sets out what the different medals and offers are and your different options you can have. Prices were very good and the additional discount received was very much appreciated. Quality of the medals are good and the option to have your logos and names as the inserts is a nice touch. Thanks very happy
8 October 2025
Reply from Impact Trophies & Medals
Dear John, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent product
Excellent product, good communication with seller when dealing (to my satisfaction) with a minor problem. Will definitely use again.
8 October 2025
Reply from Impact Trophies & Medals
Dear Mike, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Manuel, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Superb quality!
I had a bespoke tankard engraved for a birthday. The communication was first class, as was the finished product! Speedy delivery and beautifully presented. Definitely recommend. Thank you.
1 October 2025
Reply from Impact Trophies & Medals
Dear Amanda, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Prompt service
Prompt service, provided preview of engraving and made changes requested (eg fontsize). Could make it clear on website that alternative fonts and sizes can be chosen by customers.
2 October 2025
Reply from Impact Trophies & Medals
Dear Christopher, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great communication and fast delivery
Great communication and fast delivery. Really happy with the order.
25 September 2025
Reply from Impact Trophies & Medals
Dear Jub, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Super fast delivery and rearranging our…
Super fast delivery and rearranging our order
Thanks
28 September 2025
Reply from Impact Trophies & Medals
Dear Stu, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Efficient online ordering and fast…
Efficient online ordering and fast delivery ahead of promised deadline
25 September 2025
Reply from Impact Trophies & Medals
Dear David,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fantastic products
Fantastic product, great service, good value and delivery was quick!
16 September 2025
Reply from Impact Trophies & Medals
Dear Rachel,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really helped us out
Really helped us out when we were running out of medals. Shipped them express delivery. Lovely medals and great customer service. Will definitely use again.
26 July 2025
Reply from Impact Trophies & Medals
Dear Michelle,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great quality trophies at a very reasonable price
Great quality trophies at a very reasonable price
The original trophies that I ordered were out of stock and was I offered an upgrade at no extra charge. An extremely efficient and caring company. Would highly recommend
11 September 2025
Reply from Impact Trophies & Medals
Dear Frank,
Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
First class service
Trophies and medals were delivered in good time, and were of high quality. Definitely recommended
18 August 2025
Reply from Impact Trophies & Medals
Dear Sami, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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