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IMO Car Wash Reviews 

34,790
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Evaluating 18,264 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, polite, and consistently helpful during their visits to the wash. Many consumers often note that the automated car wash process is quick, highly efficient, and delivers a brilliant shine to their vehicles. Some people were dissatisfied with the final cleaning results, mentioning that stubborn dirt, unsightly watermarks, or remaining soap suds were occasionally left behind on their cars. However, a few reviewers also noted occasional issues with imperfect drying performance or feeling that some of the extra services were a bit too expensive.

What people talk about most

Service

Customers had ambiguous experiences with service, with opinions varying widely. Many reviewers praised the... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

Quality

Clients share ambiguous opinions on quality, with experiences varying widely among reviewers. While many... See more

Product

Consumers find product performance to be quite mixed, with high disagreement reported. While some reviewers... See more

Price

Reviewers highlight ambiguous aspects of price, expressing mixed feelings regarding the cost and value of the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Better than most automatic car washes, in that there’s an attendant who gives your car a quick pre wash and makes sure the back gets done. However the machine wash wasn’t very thorough and the drying... See more

Company replied

Rated 3 out of 5 stars

Bockig via App was working fine. Employe wa friendly and helpful. However the cleaning Performance was rather low. Car came put still full of insects and bee wax. Drying was also not working well. H... See more

Rated 3 out of 5 stars

I have used IMO on previous occasions and been happy with the result considering it is far less detailed than washing by hand. On this occasion, I chose the most expensive option. I was disappointed... See more

Company replied

Rated 3 out of 5 stars

The experience was professional and the staff very pleasant; however, I was disappointed in the end result. I opted for the £10 wash as this is what I normally spend at the local hand car wash I fe... See more

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

35K reviews

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3.8

All reviews

(34,790)

31,792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great

Easy application. First time here and went for the most expensive and the attendant jumped to action. Car looks lovely.

28 August 2026
Rated 1 out of 5 stars

The finished product was poor

The finished product was poor. There were also water marks everywhere and dirt still remaining. I'm not convinced that I got the product I bought i.e. the Ceramic XTR. I asked about the tyre dressing and was told that this branch won't do it despite it being included in the price.

30 August 2026
Rated 5 out of 5 stars

Payment was easy

Payment was easy, the process was easy, and it was great to have access to vacuum and other tools at the end for free.

29 August 2026
Rated 5 out of 5 stars

Fantastic place

Fantastic place, Beautiful staff who go out of their way for you! I wont use anywhere else! Totally recommend this place!

25 August 2026
Rated 3 out of 5 stars

Bockig via App was working fine

Bockig via App was working fine. Employe wa friendly and helpful. However the cleaning Performance was rather low. Car came put still full of insects and bee wax. Drying was also not working well. Had to dry Almost the entire car afterwards and the wax made (I had Choosen UHD program)the car Look scratchy.

I' ve been to better places

29 August 2026

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