The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great car wash with plenty of wash options to choose from. The guy at the Sale Moor branch is always friendly, polite, and provides excellent customer service. The only downside is that after the c... See more
Company replied
Car spotless after. I only did not give full stars because of the app. It had on it a 5 pound off the top wash that was ending yeaterday, when I went to purchase the £20 and rhen to get this it then d... See more
Company replied
Reasonable rate with good washing. However there were some negatives like wheel cleaning is not enough. The drying option should be more deeper.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
28K reviews
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Doesn’t clean
Unfortunately, it just doesn’t clean the car. I went because there was bird poo on the window - there’s still bird poo on the window…
9 July 2026
The prewash was not done properly…
The prewash was not done properly resulting with bird poo remaining unwashed from the windscreen and roof. The alloys were still dusty when finished. Sadly I was in a hurry and had nr time to raise the issues with staff
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IMO Car Wash
Judith Hubbard,
We're so happy to hear that you had an amazing car wash experience and plan to use us again! Thank you for your wonderful feedback.
IMO Car Wash
Reply from IMO Car Wash
Rosaleen,
We are so pleased to hear you enjoyed our service! We appreciate your kind words and are happy that you found our service quick, efficient, and that we provided a great clean.
IMO Car Wash
Reply from IMO Car Wash
Shaun and Claire ,
We appreciate your positive feedback! We're so glad you found our car wash easy to use and that it did a great job cleaning your car.
IMO Car Wash
Quick and easy
6 July 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
I always go to imo for my car wash
I always go to imo for my car wash, its good value and cleans well as well as dries
6 July 2026
Reply from IMO Car Wash
Neelam,
We're so happy to hear that you consistently choose us for your car wash needs! It's great to know you find our service offers good value and leaves your car clean and dry. Thank you for your feedback!
IMO Car Wash
Reply from IMO Car Wash
customer,
We're so pleased to hear that our team member was friendly, efficient, and clear. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash
customer,
Thank you so much for your wonderful review! We are delighted to hear that you experienced great service and found our staff to be very helpful. We truly appreciate your kind words.
IMO Car Wash
Friendly and Good.
8 July 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Chris Thomas,
We're so glad to hear that you've had such a positive experience with us over the years! It's wonderful to know that you find our service easy to use and friendly. We appreciate your loyalty!
IMO Car Wash
Payment system floored
Payment system broke down after using fast pay end up sitting in a queue for 10 mins while they sorted it out .
6 July 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Louise ,
We are so pleased to hear you had a great experience with our car wash and staff! Thank you for your wonderful feedback. We appreciate your kind words.
IMO Car Wash
The People ❤️
6 July 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good application and service
As usual, a great team, the staff are pleasant, friendly and professional. It’s nice to see a smiling face and the application and product are good.
8 July 2026
Reply from IMO Car Wash
Ernest Bienkowski,
We truly appreciate your wonderful feedback! We are so pleased to hear our team provides reliable and friendly service, and that you are happy with the application and product. Thank you for your kind words!
IMO Car Wash
Reply from IMO Car Wash
Greg,
We are so glad to hear you had a positive experience with us. We truly appreciate your kind words and recommendation!
IMO Car Wash
Really good as always
8 July 2026
Reply from IMO Car Wash
Kevin,
Thank you for taking the time to share your positive feedback! We are so glad to hear that you consistently have a great experience with us. We appreciate your continued support.
IMO Car Wash
Cheerful attendant
6 July 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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