Takes all the hard work out DIY. Worthwhile having the app, saves time and cost. Highly recommended car wash, an excellent job every time.
Company replied
Ings Road, WF1 1DZ Wakefield, GB
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Takes all the hard work out DIY. Worthwhile having the app, saves time and cost. Highly recommended car wash, an excellent job every time.
Company replied
Only looked like one person on. Paid for premium wash but on exiting found alloys had not been washed and had to do them myself. Compared to previous same level wash at a different site the week bef... See more
Company replied
Service was very easy to use and the older gentleman was very polite and respectful. Only issue i have with the service is twofold. The first being the wheel trims never seem to get cleaned prop... See more
Company replied
Two new tyres fitted recently and wash did not remove the white grease on the two tyres, feedback that the wash procedures will be reviewed.
Company replied
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Ings Road, WF1 1DZ, Wakefield, United Kingdom
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Takes all the hard work out DIY.
Worthwhile having the app, saves time and cost.
Highly recommended car wash, an excellent job every time.

Reply from IMO Car Wash - Wakefield

Reply from IMO Car Wash - Wakefield
Very quick and efficient helped me with APP when I couldn’t find my purchase.

Reply from IMO Car Wash - Wakefield
Quick and efficient. A couple of tiny traces of bird muck were left on the vehicle hence only 4 stars!
Two new tyres fitted recently and wash did not remove the white grease on the two tyres, feedback that the wash procedures will be reviewed.

Reply from IMO Car Wash - Wakefield
The guy in Wakefield can’t do enough for you.
We have 2 cars which is washed and average of once a week
We have the cars valeted at the same time

Reply from IMO Car Wash - Wakefield

Reply from IMO Car Wash - Wakefield
The forecourt car man couldn't even bring himself to speak to us. It was all grunts and hand gestures. And he could have warned us to bend our rear view mirrors in, as the car wash always pushes them in and i worry that's not good. I forget to do it, so a reminder would be useful.
And this time the wash wasn't its usual spotless self, but left streaks and water droplet marks all over the car. I had to use the wipers in the car to see clearly through the windscreens and get a cloth to the areas the wipers didn't reach and to the rear view mirrors.
Someone on the far end of the wash checking that you've got what you've paid for would help as this time i think i wasted my money.
UPDATE:
Thanks for the feedback. Usually, service etc here is great. This time, not so much. Hope it's back to normal next time we go in.

Reply from IMO Car Wash - Wakefield
I always take my car here to be cleaned ...the service is first class always ! Attention to detail is impressive. Very happy customer!

Reply from IMO Car Wash - Wakefield
The gentleman who greeted me and used the pressure washer was pleasant and really thorough with the wheels. The car was really clean after the wash. I just needed to dry off the mirrors to prevent water marks.

Reply from IMO Car Wash - Wakefield
Staff were fine
Some of instructions weren’t clear but it was an average experience

Reply from IMO Car Wash - Wakefield

Reply from IMO Car Wash - Wakefield
Had amazing experience
I chose the minivalet service and the team at wakefield cleaned the car with an amazing effort
If you are in wakefield must vist this IMO car wash

Reply from IMO Car Wash - Wakefield
We visit often. The car wash gives great results and the staff are incredibly hard-working. Wouldn't go anywhere else in Wakefield.

Reply from IMO Car Wash - Wakefield
The app isn’t brilliant and needs to be better developed. Wakefield IMO car wash temains to be a good car wash and the service is courteous and professional.

Reply from IMO Car Wash - Wakefield
The operator was really helpful in resolving an issue with the app updating and not showing the paid for wash in the wallet.

Reply from IMO Car Wash - Wakefield
Very efficient smooth wash no hassle with payment at outlet all set on app ,good quality wash at end and saved my car washing experience for a few more weeks 😀🍻

Reply from IMO Car Wash - Wakefield
Service was very easy to use and the older gentleman was very polite and respectful.
Only issue i have with the service is twofold.
The first being the wheel trims never seem to get cleaned properly, there are always unsightly dirt marks on the even after using the £15 wash.
The second is is again with the £15 wash, once you finish, your car is left with unsightly water (drip) marks all over the body and windows leaving you to have to repolish your car once you get come even though you paid for the waxing service.
This is the only thing that prevents me from going to the next level and paying for the top service as although I don't mind paying the £15 charge i think its high for how your car comes out at the end hence the 3 starts (service by the older gentleman 5 stars)

Reply from IMO Car Wash - Wakefield
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