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IMO Car Wash Reviews 

35,696
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Considering 18,531 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and providing a quick, efficient service that makes visits convenient and easy. Many people also appreciate the thorough pre-wash routines and the clean, glossy finish of their vehicles at a fair and reasonable price. Some reviewers were not happy with the overall cleaning results, mentioning that certain areas like the rims, wheels, or specific spots remained dirty after the wash. A few consumers also noted occasional inconsistencies, such as staff members skipping the pre-wash steps or failing to completely remove all stubborn dirt.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with many praising the fast, efficient wash and helpful... See more

Staff

Customers had positive experiences with staff, frequently describing them as polite, hardworking, and... See more

Quality

Clients share ambiguous opinions on quality regarding the car wash service. While many consumers praise the... See more

Product

People report ambiguous experiences with product, reflecting a wide range of opinions on the quality and... See more

Price

Customers consistently note ambiguous experiences with price, as opinions on value vary widely. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more

Company replied

Rated 4 out of 5 stars

Being from the Netherlands in Staffordshire for the whole month of September and not far from Cannock I’ve chosen IMO for its Carwash reputation and I’m not disappointed ! Good job 👍🏻

Company replied

Rated 4 out of 5 stars

Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.

Company replied

Rated 3 out of 5 stars

The staff were friendly and helpful and fun with the kids in the car but the overall clean was not worth it - will visit a hand car wash next time to ensure everything is cleaned off. It looked better... See more

Company replied

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

36K reviews

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3.8

All reviews

(35,696)

32,650 reviews in the last 12 months

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Rated 3 out of 5 stars

Employees who are not service-oriented

The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improvement. If I hadn’t needed this laundry done, I would have gone to a competitor. I’m considering whether I should do just that next time...

15 September 2026
Rated 3 out of 5 stars

It’s ok

It’s ok. It never really gets the rear bumper when I use this car wash and they don’t always fully clean the lower trims.

17 September 2026

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