IMO Car Wash logo
Visit website

IMO Car Wash Reviews 

35,425
•
TrustScore 4 out of 5

3.8

Car Wash
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 18,379 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly friendly and helpful staff who guide them through the process and ensure a wonderfully smooth visit. Many consumers warmly highlight the fast service, reasonable prices, and extremely convenient options that consistently leave their cars looking shiny and well-maintained. Though some reviewers were genuinely not happy with the cleaning quality, pointing out that stubborn dirt, soap marks, or bird droppings remained on their vehicles. A few people also reported occasional issues with broken equipment or sometimes unhelpful staff members who made their overall visit rather frustrating.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the fast, efficient, and friendly staff... See more

Staff

Users describe positive interactions with staff, highlighting polite, professional, and very helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, ranging from praise for shiny finishes and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While some... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the service affordable and a great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more

Company replied

Rated 4 out of 5 stars

Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.

Company replied

Rated 3 out of 5 stars

The vacuum cleaner was defect The employee was approached to provide another coin but he did not provide one as he disappeared somehow There were not cats in the queue maybe he went to the washing... See more

Company replied

Rated 3 out of 5 stars

The staff were very weird, one was hysterically laughing and gesturing for us to go on before the light was green and while the other guy was still spraying the car. Also very little English so it was... See more

Company replied

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(35,425)

32,411 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

"4 out of 5 stars

"4 out of 5 stars! I had a great experience at Imo Carwash and the result was super clean. The only reason I'm giving 4 stars instead of 5 is that I think the wheel rim wash should be included for a small extra fee. An additional €1 would be very reasonable."

10 September 2026
Rated 5 out of 5 stars

It was very good experience

It was very good experience, car was clean . The only complaint would be if the vacuums are stronger in suction. Currently they can’t even suck a leaf.

12 September 2026
Rated 2 out of 5 stars

Not very good wash

I paid for the second most expensive wash. My wheels at the end were still dirty, and still dirt on the car body too. It wasn’t even that dirty so in my eyes a very poor wash! I could understand if the car was extremely dirty but it wasn’t.

10 September 2026
Rated 1 out of 5 stars

Left car clean

Left car clean, but had blue bits of fabric stuck under window seals of canopy on Ford Ranger pickup. Took over an hour to remove them. Never again!!

12 September 2026
Rated 1 out of 5 stars

Quality

Really poor quality wash, very disappointing. Will not use again

12 September 2026
Rated 4 out of 5 stars

A good job

quick and efficient once the operator appeared. I was early Saturday morning..about 8.40. and although they were open I had a wait of about 10 mins before anyone appeared. From then on it was quick and easy

11 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look