Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Reviews shaping this summary
Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
29K reviews
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No waiting
No waiting
download wash on forecourt payed by app
in done out 10 mins really good clean
Staff brilliant fool extra care to make sure wheels snd windscreen
14 July 2026
Person was good
16 July 2026
I had a ceramic XTR car wash on my…
I had a ceramic XTR car wash on my golf. It washed it quite well and has left it shining although it missed a couple of places on the bonnet and on the roof which I have had to do manually.
16 July 2026
The car wash was in a poor state of…
The car wash was in a poor state of repair. I've given feedback previously on the same issue. I don't think I'll be using IMO car washes again. Worried about potential vehicle damage.
15 July 2026
The staff were lovely but the car clean…
The staff were lovely but the car clean it’s self was a disappointment, the class was streaky and still not cleaned
15 July 2026
Very helpful and friendly staff
16 July 2026
I paid for CeramicXRT expectinf a more…
I paid for CeramicXRT expecting a more thorough pre was, especially my alloys, as per details on your site, but it was just the same as the usual triple foam I normally use?
16 July 2026
Top Brush never came on so missed 2/3 of car!
Unfortunately the top brush that does the bonnet, windscreen and roof of car never came on so a whole section was missed as a result. The queue was so long after we exited carwash we could not wait to complain. Its a shame as i use to love this carwash. I would like to be reimbursed or given a credit once it is up and running all brushes.
15 July 2026
Very happy with offer that was offered…
Very happy with offer that was offered took it up gratefully
16 July 2026
Much better experience this time around
Usual man was back from sickness when I visited this time at Mapperly Notts and he did a much much better prewash than I'd experienced the last time whilst he was off sick but I did mention it to him.
16 July 2026
Helpful but Not Very Clean
Very helpful, pleasant man but my windscreen and rear window were still really smeary with marks still on them when I drove off. I've had to clean them at home.
16 July 2026
The service guy was very kind :)
16 July 2026
Very good set up and work carried out…
Very good set up and work carried out with a chat and sile.
16 July 2026
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