Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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8 out of 10 times the car is clean but more importantly it’s how customer service handle the 2 other times. I have had a good experience with the latter
Easy process of getting the car washed after loading the app on my iPhone and buying a particular wash for the car. The attendant was polite and helpful.
Company replied
Great job by the machines, unfortunately there is a vile smell of stagnant water everytime i go through the car wash, even with all vents turned off in the car, the smell still comes through, the whol... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
32K reviews
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I must say always see the same couple…
I must say always see the same couple of people at different times but they are always professional and very polite
31 July 2026
The Bootle site needs a good upgrade
Quite often I go to the Bootle site and either the wash I ordered isn’t working or there is some mechanical failure. Last time I went, they ran out of foam. I was told it would be the same wash…… it wasn’t. I still had marks on my car and window that would normally wash off
29 July 2026
Faulty and poor finish
The system stopped part-way through the wash and took a while to restart. No advice was given throughout - we were just left sitting there until it restarted. Once complete, there was still a lot of water droplets in the car leading to water marks and there was still a significant number of bug marks on the windscreen.
31 July 2026
Your machine damaged my motability…
Your machine damaged my motability vehicle and your liable for the damage direct line have said.
31 July 2026
Very hard working and did a good job…
Very hard working and did a good job not as clean as I'd like it but a good job.
31 July 2026
Very good no streaks.
29 July 2026
My car was still dirty
My car was still dirty especially the back window.
Staff member was nice
31 July 2026
My car hasn't been washed in years so I…
My car hasn't been washed in years so I wasnt expecting much due to this, however, it came out really clean and shiny much to my surprise.
I will use them again highly recommend.
31 July 2026
Car was stained and the wash up liquid…
Car was stained and the wash up liquid wasn't properly cleaned. Water drops everywhere
31 July 2026
Good service
31 July 2026
Friendly polite staff and they did a…IMO Langley Mill
Friendly polite staff and they did a very good job.
31 July 2026
Always happy and polite at Bedworth IMO
31 July 2026
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