I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless. Quick, reliable, a... See more
Company replied
Location
Switch location31 Marsh Green Road West, EX2 8PN Exeter, GB
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See what reviewers are saying
There was only one person operating the wash when I arrived so it was a bit slow. However, it was around lunch time so I suppose his colleagues were having their break. Apart from that it was fine
Company replied
Well, I knowingly ordered Eco cycle as I don't like the amount of chemicals they use (there was no need this time). Unfortunately, my car came out with pretty much the exact amount of dead insects... See more
Company replied
Great value for money with lots of options as to which carwash you want. Add their easy to use app and multi-purchases meaning extra savings or individual purchases with collection stamps for a free c... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
31 Marsh Green Road West, EX2 8PN, Exeter, United Kingdom
3.5
Average
44 reviews
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Reply from IMO Car Wash - Exeter
Wendy Raymond,
We appreciate your feedback! We're so glad that you are consistently happy with the service that we provide to you.
IMO Car Wash
Not as good as it used to be I have…
Not as good as it used to be I have been going here from the first time it opened, but I don't think it's as good, and terrible experience now and fined it's not as busy as it was 😒
20 April 2026
Reply from IMO Car Wash - Exeter
Lorna Howell,
We appreciate your long-time patronage and are sorry to hear your recent experience was not up to par. We value your feedback and will use it to improve our services.
IMO Car Wash
Very efficient and excellent result
Very efficient and excellent result. Keeps car body work really clean.
25 April 2026
Reply from IMO Car Wash - Exeter
Stu,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you were satisfied with our efficient service and the cleanliness of your car.
IMO Car Wash
Reply from IMO Car Wash - Exeter
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
There was only one person operating the…
There was only one person operating the wash when I arrived so it was a bit slow. However, it was around lunch time so I suppose his colleagues were having their break. Apart from that it was fine
24 April 2026
Reply from IMO Car Wash - Exeter
Mr James Clark,
We appreciate your feedback and are sorry the service was slower than expected. We will review staffing during peak times to improve our customer experience. Thank you for your patience.
IMO Car Wash
Reply from IMO Car Wash - Exeter
jay jose,
We appreciate you noticing how hard our team member was working. Thank you for your positive feedback and recognition!
IMO Car Wash
Not completely happy
The clean wasn’t brilliant and I paid £17.50 via the app and yet the sign at the car wash said £15.00 if you use the app. So I have overpaid
25 April 2026
Reply from IMO Car Wash - Exeter
Frank Spencer,
We appreciate your feedback and are sorry the cleaning wasn't satisfactory. We'll check into the app pricing discrepancy you mentioned. Thank you for bringing this to our attention.
IMO Car Wash
Good rain will wash better than your Eco cycle :-(
Well, I knowingly ordered Eco cycle as I don't like the amount of chemicals they use (there was no need this time).
Unfortunately, my car came out with pretty much the exact amount of dead insects on my windscreen as it went in :-(
I didn't expect miracles but this was for me a total waste of money :-(
24 April 2026
Reply from IMO Car Wash - Exeter
Martin's cottage Martinkova Ch,
We appreciate your feedback. We're sorry the Eco cycle didn't remove the insects as expected and that you feel it was a waste of money. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service as always.
I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless.
Quick, reliable, and good value for money — exactly what you want from a car wash.
Highly recommended.
11 April 2026
Reply from IMO Car Wash - Exeter
Marky B,
We're happy to hear that our service consistently meets your expectations. It's great to know you find our team efficient and friendly, and that your car is spotless after the wash. We appreciate your recommendation and value your feedback!
IMO Car Wash
Great service as ever
Great service as ever; regardless of what level wash you’re having/how much it costs, the service is really good.
9 April 2026
Reply from IMO Car Wash - Exeter
Fiona Algar,
We appreciate you sharing your experience! We're happy to hear that you find our service great, no matter the wash level. Thanks for your positive feedback.
IMO Car Wash
Very knowledgeable member of staff at…
Very knowledgeable member of staff at Exeter. I didn't know what to do, but soon guided ,,👍
31 March 2026
Reply from IMO Car Wash - Exeter
customer,
We're happy to hear that a staff member's knowledge helped guide you! We appreciate your positive feedback and are glad we could assist you effectively. Thanks for sharing.
IMO Car Wash
So easy with the app
So easy with the app! The attendants are always friendly and helpful when needed.
1 March 2026
Reply from IMO Car Wash - Exeter
TC,
We appreciate you sharing your experience! We're so glad to hear that our app is easy to use and that our attendants are friendly and helpful when needed.
IMO Car Wash
Reply from IMO Car Wash - Exeter
Emma Bowman,
We're happy to hear that you found our staff pleasant and our service quick. Thank you for your positive feedback!
IMO Car Wash
Quick and efficient
Quick and efficient. Left car gleaming. Looked great until a bird got it as soon as I parked at home !
23 March 2026
Reply from IMO Car Wash - Exeter
Mr Isserlis,
We're glad you were happy with our quick and efficient service and the gleaming result! We're sorry to hear about the bird; that's certainly unfortunate timing.
IMO Car Wash
Choice with efficiency
There was a queue when arrived but it did not seem that I had to wait too long.
I had also managed to book my wash on the app, which was easy to use.
Plenty of choices of washes.
23 March 2026
Reply from IMO Car Wash - Exeter
Jayneworthy,
We're happy to hear that you found our app easy to use and that you were satisfied with the variety of wash options. We appreciate your feedback regarding the queue. Thank you!
IMO Car Wash
Reply from IMO Car Wash - Exeter
Steve Wills,
We appreciate your kind words! We're so glad to hear you find our staff polite and helpful, and that they do a great job.
IMO Car Wash
The staff were friendly snd the car…
The staff were friendly snd the car wash washed the car
22 March 2026
Reply from IMO Car Wash - Exeter
Christopher bailey,
We appreciate you sharing your experience with us. We're happy to hear that our staff were friendly and that the car wash did its job!
IMO Car Wash
Average
Fairly busy but got through easily.
Doesn’t do a very good job of the wheels. Car was car was very clean and dried perfectly.
21 March 2026
Reply from IMO Car Wash - Exeter
Steve,
We appreciate your feedback and are glad you moved through quickly! We'll share your comments regarding the wheels with our team to improve our service.
IMO Car Wash
Bought a car wash when they were open…
Bought a car wash when they were open midday no one turned up to help waste of money also called the business went straight to voicemails! Haven’t received a refund and no one has reached out.
19 March 2026
Reply from IMO Car Wash - Exeter
Could contact us via our Website and we will try to understand this situation better and bring it to a resolution for you.
IMO Car Wash
Absolutely awful service
Absolutely awful service! I paid for the wash on my app, but was shouted at by the attendant! He told me I couldn’t use the voucher, that they only do cash or card! He was incredibly angru and rude towards me. I absolutely won’t be back.
18 March 2026
Reply from IMO Car Wash - Exeter
Gail ,
We appreciate your feedback. We're sorry to hear about the unacceptable service you experienced with the app payment and the staff's behaviour. Please email us via our website with details, so we can address this internally.
IMO Car Wash
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