IMO Car Wash Reviews 

36,036
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 18,702 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and polite during every visit, creating a welcoming atmosphere. Consumers also note that the overall car wash service is quick, very efficient, and consistently leaves vehicles looking sparkling clean and well cared for. Some people were dissatisfied with the cleaning results, noting that wheels, rims, or certain spots on the car remained dirty and covered in residue after the wash. Additionally, a few reviewers mentioned that the onsite vacuums lacked sufficient suction power to clean vehicle interiors properly. Visitors also felt that some pricing details or extra charges for specific services could be improved.

What people talk about most

Service

Customers had mixed experiences with service, as many reviewers praised the quick, efficient washing process... See more

Staff

Users describe positive interactions with staff, frequently noting that attendants are friendly, helpful, and... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers report that their vehicles... See more

Product

Consumers find product performance to be highly mixed, with some reviewers praising the great wash,... See more

Price

Reviewers express mixed feelings regarding the pricing, with some customers finding the costs very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very fast and efficient car wash center. Staff is very helpful and had good experience. The vacuum cleaner is powerfully but need atleast 2-3 coins to clean full car.

Company replied

Rated 3 out of 5 stars

Member of staff didn’t seem very interested and didn’t do a very good job. After I left the car wash and arrived home, I noticed that the wheels were still dirty and covered in brake dust, and there... See more

Company replied

Rated 3 out of 5 stars

The price and the quality of the cleaning were just enough to convince me to give it three stars. As far as the staff’s customer service is concerned, I think there’s still a lot of room for improveme... See more

Company replied

Rated 3 out of 5 stars

Bit rushed, I was the only car there, didn’t get the wheel clean, guy with spray walked around like “I hate my job” if he’d got the spray on the wheels I think they would have cleaned up better

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

36K reviews

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3.8

All reviews

(36,036)

33,050 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experience

The staff acts like a scam artist. The "pre-wash" is only water and not done well. I'm asking why water only but he is just ignoring me. I'm not even sure if it's rain guard that I got as no indicator if it is. Get a better staff.

18 September 2026
Rated 3 out of 5 stars

Review of the £20 top wash

Second time I have been to this wash with the same results, this time opting for the £20 top wash, the 2 young guys who were in attendance were polite and friendly, although the pre wash something of nothing to be honest. When I got home (a couple of miles) I had to hand polish all the white spots off the car bodywork that had dried on (wax I assume). I think I will take it to the Turkish handwash guys next time, compare the finish. I was expecting better for £20, well done to the two young lads for not sitting in front of computer games though.

20 September 2026
Rated 2 out of 5 stars

They have changed the program for…

They have changed the program for washes at the IMO I used and I opted for the middle one which cost me £10. Honestly I was quite unsatisfied with the wash it looked like it was doing it but when I got the car home I found that half the mess was still on the car and I had to wash it again myself so totally unimpressed especially for £10.

21 September 2026
Rated 3 out of 5 stars

Really inconsistent sevice

Really inconsistent sevice - car in front of me had an age spent on it with various pre-treatments. Me, quick squirt of foam, high pressure rinse (of sorts) and thats it.
As i had paid for the Ceramik, it can’t have been a better programme - young operative just couldn't be bothered.

22 September 2026

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