Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
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Best car wash around
Best car wash around, staff always do an excellent job with the pre wash also.
Flys still on windscreen also didn’t…
Flys still on windscreen also didn’t dry as no finishing cloths at end of wash.
OK but missing a fundamental process...
The staff were very friendly and prepared the vehicle for the car wash adequately. There were a couple of cars ahead of me when i arrived but the conveyor belt kept everybody moving. My only criticism would be the car wasn't fully dried upon exit and that there were white water spots all over the vehicle that I had to clean by hand back at home. This defeated the object really, and for a £20 Ceramic service I would have preferred a manual chamois cloth to be run over the car to remove any excess water. This is a standard feature of a cheaper, hand car wash. But overall, adequate.
Issue with lack of reward after the car wash.
The car wash was great as usual.However I havenr yet received a " wash reward ".
I've messaged to questuon why not, but haven't heard anything .
This is not the 1st time this issue has arisen.
Regards,
David Halstead
TOP WASH does NOT mean top service
I bought the TOP WASH (Graphine +) but did not get the 'pre-wash' liquid on my wheels that all other customers seemed to be getting, when I asked I was told [rudely] by a female attendant that I had to pay first despite people in the line behind me getting the treatment.
After paying ... I was then ushered directly into the wash area with only a quick blast of the pressure hose and no hand brushing; I asked the attendant to clean the bird-lime from the rear window and he grunted at me before a reluctant and half-a*sed attempt to clean the mess from the window.
The wash itself was no better than the regular 'wash and wax' just twice as expensive and afterwards I had to re-wash the vehicle all over to remove the wax residue spots ...
Hugely disappointed.
Quick and efficient, but not the best
Quick and efficient, however, quality is not the best. For the price it is, leaves a lot to be desired. Leaves spots of sediment once dries l, so water is not very clean.
Simple and clean car
Amazing
Amazing! New Program Graphene made my dirty car shiny again! Also the Workers there are most nice and did the perfect pre-wash, thanks again! Will always return back there.
My first time using the app to pay
My first time using the app to pay
Very easy to use and thanks for the future discount.
Service always great a friendly chat at the top of the ramp.
The car still has dirt marks below the…
The car still has dirt marks below the doors and it was left dripping with water.
False advertised benefits. Cardiff Bay IMO
Joined the online IMO monthly premium wash service. The promotio n states you get a free wash after a certain number of washes. Not true. Each outlet is seperately to IMO National and online. Bundle prices avertised are also for subscribed members only.....supposidly. Trading Standards National needs to look at this operation and the pricing and benefits advertised
after wash i still see dirt and at many…
after wash i still see dirt and at many places and brushes seems to be harsh they leave scratches.
previously the service was better
Banbury. Overall it’s fast and does the job
Banbury team pretty decent. Overall good value if you buy ahead. Prewash seems to miss the bit just at the top of the tailgate below the spoiler and wheels never quite perfect but overall it’s fast and does the job.
Car was very clean after but needed an…
Car was very clean after but needed an extra cloth wipe to remove excess water to prevent spots forming.
Twice now I have used your services and…
Twice now I have used your services and both times my loyalty card was not updated. If you want to con people I suggest its not me, because I won't use your Company again. Why publish a loyalty programme if its not real ??.
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