I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
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Car wash closed upon arrival.
Purchased the car wash before I left home. When I got to the IMO in Braintree, it was closed meaning I couldn’t use my purchase. No mention of it being closed on line so I wasn’t too happy
I recently visited your car wash and…
I recently visited your car wash and was disappointed with the service. Water marks were left on my windshield and all windows because the staff member did not use a brush during the pre‑wash stage. At other locations, staff consistently use a brush to remove dirt and marks before the wash, so the lack of care at this site was noticeable. I was not satisfied with the result and would appreciate this being looked into.
Enough Water
Great customer service but even when…
Great customer service but even when you purchase the higher priced washes the water marks are very obvious and the car needs to be detailed again
John at Coatbridge was exceptional
John at Coatbridge was exceptional. Excellent customer service and my car is very clean. A nice white, shiny Fiesta. He explained everything very professionally but with a touch of personality.
Always a great service when I visit…
Always a great service when I visit Minworth Wash
Man Great.. Machine Bad
The guy at the start did really good and thorough job. Checked the car at the end and the machine left it completely smeared and also there were white drips all over both sides on the doors and the boot, potentially where wax wasn't applied properly.
Friendly and very good preparing Staff.
Convenient and Easy
The service is always great at this location. It’s very convenient, quick, and the quick pay is very easy.
The ceramic wash left marks on all the…
The ceramic wash left marks on all the non metallic parts of the car. Rubber seals and black acrylic was stained. By the time I was home I had to wash round the car by hand to remove the staining.
Also, the offer of free second wash not given on the online account. Very disappointed.
Good service at a reasonable price
Fantastic offer
Being honest, I don't often go to any car wash, but the £5 IMO deal this last couple of weeks has seen me there TWICE already. I've gone for the Ceramic finish on both our cars. Fantastic offer at that price. I've visited the East Boldon branch on both occasions. The lads there work very hard. The service is streamlined and there's hardly any delay even when it's busy. I'll be back again before the offer closes.
The wind screen wasn’t pre washed as…
The wind screen wasn’t pre washed as normal they’d and no hot water jet before going into the tunnel as the normal guy did every time!!
Brilliant Valet
This IMO branch is my regular stop as one of the best I have visited. There is always a friendly welcome and nothing is too much trouble. I had a wash and mini valet today. The finish was astonishingly good and completed so quickly. I am very grateful. See you next time!
£10 for a car wash that didn't wash my…
£10 for a car wash that didn't wash my car. Rims were filthy and roof was still dirty
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