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IMO Car Wash Reviews 

28,597
•
TrustScore 4 out of 5

3.8

Car Wash
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Review summary

Created with AI, based on recent reviews

Considering 13,750 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being excellent, helpful, friendly, and efficient, often highlighting their positive attitude and care for the quality of their work. Many people find the service to be brilliant, quick, and easy to use, with a good selection of wash options available. Reviewers often report that their cars come out spotless and sparkling, appreciating the overall cleanliness and shine achieved. However, some customers were dissatisfied with the quality of the wash, noting issues like bird droppings, dirt marks, and water spots remaining on their cars even after paying for premium services. A few other people also felt that the drying system needed improvement, as their cars were still quite wet, and some mentioned that the wheel cleaning was insufficient. There were also occasional mentions of rude staff and concerns about the value for money, especially when the results did not meet expectations for the price paid.

What people talk about most

Service

Users describe ambiguous interactions with service, with many reviewers expressing disappointment with the... See more

Staff

Reviewers mention positive feedback about staff, with many describing them as friendly, helpful, polite, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing disappointment as their cars... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, noting their... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more

Company replied

Rated 4 out of 5 stars

Great car wash with plenty of wash options to choose from. The guy at the Sale Moor branch is always friendly, polite, and provides excellent customer service. The only downside is that after the c... See more

Company replied

Rated 4 out of 5 stars

Car spotless after. I only did not give full stars because of the app. It had on it a 5 pound off the top wash that was ending yeaterday, when I went to purchase the £20 and rhen to get this it then d... See more

Company replied

Rated 4 out of 5 stars

Reasonable rate with good washing. However there were some negatives like wheel cleaning is not enough. The drying option should be more deeper.

Company replied

Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.

Contact info

3.8

Great

TrustScore 4 out of 5

29K reviews

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3.8

All reviews

(28,597)

25,749 reviews in the last 12 months

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Rated 1 out of 5 stars

I payed 20 € for the highest washing…

I payed 20 € for the highest washing program the one that’s the best but i didn’t knew they are washing so bad and dirty I took the car back to them and showed them it’s not clean and they ware fighting with me and saying it’s the machine washing like this then why I payed for the best wash i could paid 8 € for the normal wash is the same but it was first time I will never go back there

8 July 2026
Rated 4 out of 5 stars

Friendly service

Friendly service, good quality automatic car cleaning apperatus. Could be improved by having a hand dry chammis at the finish to get rid of droplets.

10 July 2026
Rated 4 out of 5 stars

It's OK for a basic

It's OK for a basic, pretty much automated wash, but not particularly cheap for what you get. Some of the more premium washes are up to £20, which to be honest, is absolutely ridiculous, and verging on double the price you'd expect to pay for a manual hand wash.

8 July 2026
Rated 1 out of 5 stars

I don't enjoy paying twice for the same…

I don't enjoy paying twice for the same service. Payment on app refused to go through while I was at car wash so I paid attendant. Then money was taken and I was sent a code I cannot use as I don't live anywhere near Chester and won't be back up this way until the end of August.

10 July 2026
Rated 1 out of 5 stars

Poor - unorganised - dirty

Booked ahead of time
Turned up to the burton on trent site at 17:50 and it was closed (Friday)
Had triple foam wash on Saturday - car left streaky and with a terrigle finish - ive had to polish it to look preset
Didnt even remove dirt from tyre arches

10 July 2026

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