The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Great car wash with plenty of wash options to choose from. The guy at the Sale Moor branch is always friendly, polite, and provides excellent customer service. The only downside is that after the c... See more
Company replied
Car spotless after. I only did not give full stars because of the app. It had on it a 5 pound off the top wash that was ending yeaterday, when I went to purchase the £20 and rhen to get this it then d... See more
Company replied
Reasonable rate with good washing. However there were some negatives like wheel cleaning is not enough. The drying option should be more deeper.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
28K reviews
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Car wash made not to simple
The service was quick and simple until I encountered issues with the QR code. The process initially seemed straightforward, but it was unclear that the operator needed a copy of the QR code for the automated system to work.
This requirement was not explained clearly, and I had to log out of the app and then log back in to access the QR code again. This made the process confusing and frustrating. There is also a risk that users could accidentally pay twice for the service because of this lack of clarity.
Overall, the service itself was efficient, but the QR code process needs to be explained more clearly to avoid confusion and potential duplicate payments.
4 July 2026
Quick efficient and friendly
4 July 2026
After receiving a free car wash…
After receiving a free car wash voucher, I joined a queue at my local IMO car wash. With a large queue behind me I was informed the code would not work. As I could not reverse out I paid for a car wash. I emailed IMO and explained what happened. After a month, still no reply.
5 June 2026
Unprompted review
Its easy to access quick and efficient
Its easy to access quick and efficient. I have taken two cars through the London Colney one on several occasions. Wash is ok but there are marks or soap residue still on the car once washed and deposits particularly from pigeons.
4 July 2026
Flat tyre
The car got clean but most importantly, the person attending took a moment to let me know one of my tyres looked flat and I could resolve it during the weekend before work on Monday, it had a small puncture, so thank you.
4 July 2026
Easy and efficientt
3 July 2026
Excellent service
4 July 2026
Person I met was pleasant and explained…
Person I met was pleasant and explained the procedure to me even although I had been there before
4 July 2026
Wheels don’t get cleaned
The carwash itself is the worst. The vacuum cleaner is great to clean the interior by yourself.
4 July 2026
Car come out with birds drops on top of…
Car come out with birds drops on top of the car not cleaned. Some dirt on the front grill not cleaned. Hand wash at local dose better job.
2 July 2026
Best service provided by Mr Nadeem
Best service provided by Mr Nadeem
Highly recommended it...!
6 July 2026
Unprompted review
Unfortunately the guys broke my reg…
Unfortunately the guys broke my reg plate holder before going into the automatic wash. Had to drive 3 miles without a plate to get tape
2 July 2026
still resiedue on the car when i left the carwash
I went for a mid-priced wash, but there was still residue on my car when I left the carwash.
4 July 2026
May use AI-assist with repliesRead more
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Reply from IMO Car Wash
Shirley Obbard,
We truly appreciate your kind words! We are delighted to hear that you experienced good waiting times and found our team friendly.
IMO Car Wash
A quick way to pay very good service
A quick way to pay very good service. Shame there wasn’t a discount for using the app
3 July 2026
Reply from IMO Car Wash
B Homer,
We're glad to hear you found our service very good and the payment method quick. We appreciate your feedback regarding app discounts and will certainly take it into consideration.
IMO Car Wash
Ryde IOW A+++++
Well signposted, the guy working there was very polite and fastidious in his ckeani
4 July 2026
Reply from IMO Car Wash
Ian Rollins,
We're so pleased to hear that you found our signage clear and that our team member provided polite and meticulous service. Thank you for your wonderful feedback!
IMO Car Wash
Go to place for a clean car
QR code payment while you wait. Fast efficient start by staff. High quality clean. Valid for money.
2 July 2026
Reply from IMO Car Wash
Anne C,
We're so pleased you found our QR code payment convenient and our staff efficient. It's great to hear you appreciated the cleanliness and value!
IMO Car Wash
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