Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
29K reviews
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Very good set up and work carried out…
Very good set up and work carried out with a chat and sile.
16 July 2026
No cleaner than before it went in
Once inside the cleaning booth it was apparent that the various different chemical sprayers were apart from two all below the line required to come out of the sprayers (or the sprayers were blocked) and therefore the car isn't as clean as I wanted (and I keep my car generally clean). Felt cheated and without a voucher to go back again - I would not use IMO again
16 July 2026
Paid for an XTR car wash
Paid for an XTR car wash, pre-wash was fine…. However! Having been through IMO several times I know what the XTR wax looks like, and I don’t believe I got it on this occasion, it was just water and not the usual foam type liquid. Also there was no triple foam, just water coming out the tubes. Bit of a rip off really.
15 July 2026
Helpful staff
Extra services explained and I got a free upgrade! Bargain 😁
Staff friendly and helpful.
16 July 2026
Great service and very helpful
15 July 2026
Superb customer service by staff
Superb customer service by staff. Cleaned my car brilliantly
15 July 2026
Always coming back
No waiting time. Great Information and advice from cleaning stuff. Best price in town.
16 July 2026
Great Staff and service
15 July 2026
Mixed impression
Two vacuums did not have a lot of suction power, so I needed to switch to the 3rd one. The cleaning device for the floor mats is awful to use, does not clean very well and was dirty at the drop out spot so the mats drop into dirt after being cleaned. It were only rolls and you had to use water on the tap nearby.
The service person was great though and very helpful. The car wash was also great.
16 July 2026
Unfortunately
Unfortunately, my car came out of the wash with numerous scratches all over it! They are not huge, but still very annoying!
16 July 2026
The staff are always polite
The staff are always polite, Christchurch branch, good value for money, I have 2 vehicles and they come up sparking every time,
16 July 2026
IMO Car Wash is very convenient and the…
IMO Car Wash is very convenient and the service is quick. However, the initial pressure washing feels a little rushed. The person using the pressure washer should take a bit more time and be more thorough, especially around the sides of the car.
I also noticed some water or limescale marks left on the sides after the wash, which is a little disappointing. Apart from that, the service is practical and efficient.
13 July 2026
all good
all good, car gets a good clean no problems will be looking to use the valet service soon
21 May 2026
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