The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff and very happy with the cleanliness of my car.
Busy Sunday afternoon the team very welcoming in Sheffield. Sorry can't remember the name helped me quickly buy a bundle on the app, as I thought I had one. Great service, thank you!
Wheels always seem to stay dirty on any wash
The men are not friendly
This is the third car wash none of which has registered on my points table, disappointed.
I was hugely surprised by the range of prices. I chose the next cheapest and for just over £7 my car was sparkling!!! Will definitely be going back again! The staff were so helpful and friendly especially as I didn't know how to put my automatic car into neutral!!
I paid using the quick pay QR then drove up to the entrance to be told the boss wasn’t there so the QR couldn’t be scanned. I had to leave without the car being washed. The attendant seemed to think it was ok because my code was valid for a year! I wanted my car cleaned then. He had even watched me pay on my phone and hadn’t thought it appropriate to tell me he couldn’t do anything with it at that time. Awful service. I will return very soon hoping that my code can be scanned and used but after that never again.
Paid for a Ultra HD and it looked more like a triple foam. The lights were turned off so there was no way of knowing what I got during the wash.
It was a quick and easy experience. I used the app to select and pay for my wash. The staff members were helpful and polite. I will definitely be using this service again.
Great clean of car, great price and the usual professional prep before the machine wash thank you
Paid for a ceramic XTR wash and I wasn't impressed my car still looked dirty on the door handles, mirrors and wheel arches also had water marks all over the paintwork, the whole service seemed rushed
Good service and polite staff as always at imo Bognor Regis.
The car was relatively clean but all the windows were left with dirty water marks immediately afterwards.
Easy to pay using the app. Friendly staff. Impressed with the standard of the clean. Quick and efficient.
Was easy to purchase via the app. Showed the attendant my QR code to scan it. Told me where to move the car on the entrance to the car wash. Have the car a pre clean then sent my car through the car wash. All was done in less than 10 mins.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.