This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more
Company replied
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Review summary
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Opted for a more expensive wash than normal, I couldn't see much of a difference at first but it does seem to have lasted longer than normal. Overall very pleased with the service and convenience.
Company replied
The vacuum cleaner was defect The employee was approached to provide another coin but he did not provide one as he disappeared somehow There were not cats in the queue maybe he went to the washing... See more
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The staff were very weird, one was hysterically laughing and gesturing for us to go on before the light was green and while the other guy was still spraying the car. Also very little English so it was... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
35K reviews
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good service
9 August 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Kunde,
We truly appreciate your kind words! We are delighted to hear that our team was friendly and helpful during your visit. Thank you for sharing your positive experience with us.
IMO Car Wash
Went to car wash at Owlcoates centre…
Went to car wash at Owlcoates centre pudsey, pulled up - no sign of anyone, waited 15 minutes 3 other cars queuing behind me - we all reversed off the forecourt and drive away- voucher not used due to no staff available
9 September 2026
Attendant was very quick as I was
Attendant was very quick as I was, in a queue. There were areas that were still patchy after the car wash. I will definitely go back to have my car washed.
9 September 2026
Reply from IMO Car Wash
Ann,
We appreciate your feedback. We're glad to hear about the quick service. We're sorry the car wash left some patchy areas, and we'll look into this to improve our cleaning.
IMO Car Wash
Reply from IMO Car Wash
Mr Paul Wright,
We are so pleased to hear that you experienced friendly staff and a good wash! Thank you for your positive feedback.
IMO Car Wash
Great car wash
Good selection of pricing, easy access, friendhly staff, topped with great car wash.
7 September 2026
Reply from IMO Car Wash
Ian Edwards,
We're so pleased to hear you had such a positive experience with us! It's wonderful to know you found a good selection of pricing, easy access, friendly staff, and a great car wash.
IMO Car Wash
Reply from IMO Car Wash
Mrs C Hollister-Criddle,
We're so pleased to hear that our service was quick and easy for you, and that you experienced no problems. Thank you for sharing your positive feedback; it truly means a lot to our team!
IMO Car Wash
Absolutely awful car wash experience
Absolutely awful car wash experience! They marked my expensive alloys with their machine then flatly refused to compensate due to the fact that I have profile tyres fitted even though I’ve been a customer for years! Avoid them by all means!!
5 June 2026
Nice technician but wet
Nice technician, very friendly... but the car was still very wet when completed
9 September 2026
Reply from IMO Car Wash
Clive Mear,
We appreciate your feedback! We're glad to hear our technician was friendly. We're sorry to hear your car was still wet, and we will look into improving our drying process.
IMO Car Wash
The pre wash helped alot friendly staff
9 September 2026
Reply from IMO Car Wash
Mr kenny horton,
Thank you for your wonderful feedback! We are so pleased to hear that our pre-wash service was helpful and that you experienced friendly staff during your visit.
IMO Car Wash
Ceramic XTR £19
This the third time I’ve used IMO. For £19 you expect to have a clean and dry car. The car wasn’t fully dry and there were several dirty patches left.
9 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Reply from IMO Car Wash
Sarah,
We're glad to hear you found value in your visit. We appreciate your feedback regarding the app's payment speed and will look into ways to improve this experience for our customers.
IMO Car Wash
Excellent service
It was very easy to use the App and also to add an internal clean
The car was spotless very pleased and the team providing the service were very helpful
7 September 2026
Reply from IMO Car Wash
Ian hibbitts,
We're so pleased to hear you found our app easy to use and that adding an internal clean was simple! It's wonderful that your car was spotless and that our team was helpful.
IMO Car Wash
Rude staff manning car wash
7 September 2026
Great service
9 September 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Friendly guys but
Friendly guys, however car does not come out very clean. Pre wash and alloy wash is basically not existent even though it’s meant to be part of all washes.Disappointing.
When it’s not busy they can’t be arsed, if it’s busy they rush you through. Can’t win
Kingston, Milton keynes
9 September 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Came out not very clean and lots of…
Came out not very clean and lots of water marks. Bird poo still on it.
9 September 2026
Reply from IMO Car Wash
John lamb,
We're so pleased to hear that you always receive great service from our wash team! Thank you for your wonderful feedback.
IMO Car Wash
Difficult to use the “joining app”
8 September 2026
Reply from IMO Car Wash
Mr Graham Williams,
We appreciate your feedback regarding the app's usability. We are actively working to improve the experience.
IMO Car Wash
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