I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
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Review summary
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washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more
Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.
I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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Clean wash but did I get what I paid for?
There was a bit of a wait but that's fine. what was irksome though was that the display boards did not show what program was selected so I don't know if I actually had a HD wash or if I was being ripped off with a cheaper one
14 August 2026
Brilliant car wash with manual partial…
Brilliant car wash with manual partial pre wash. Watch for a bit of a tight entry and Read the instructions before entering.
14 August 2026
A brilliant clean for decent value
A brilliant clean for decent value. The attendant even drew a picture in the foam on my child's window.
14 August 2026
The Bedford car wash broke as I was…
The Bedford car wash broke as I was waiting and unfortunately for me after I had paid. I’ve got a car covered in the pre wash and after 20mins it was suggested I come back later. I couldn’t as I don’t live in Bedford and was only passing thought. Just a waste of money really.
14 August 2026
Operative was very helpfull and…
Operative was very helpfull and polite...excellent service
12 August 2026
First time using this service....
It was the first time I used a car wash as a driver at 53 yrs. I bought the £20 wash and it looked amazing afterwards.
The reason for four stars is that it rained that night and the car looked the same the next morning as a car that hadn't had the full treatment. Maybe it's me, but I expected maybe the water to run off with the ceramic finish rather than evaporate leaving loads of dust like normal.
I'll definitely be back, but I'll take a cheaper wash option in future.
14 August 2026
There some spots on the car where it…
There some spots on the car where it didn’t clean well.
14 August 2026
Simple process to buy on the App App.
Simple process to buy on the App.
Clear directions on site. Great by hand work and a fabulous machine finish.
A by hand chamois would have made the experience perfect
14 August 2026
It’s too expensive for what you get
It’s too expensive for what you get. The „normal“ car wash at the gas stations even has better results than this one. You recently raised the prices, I will choose other car wash again
12 August 2026
Best carwash in London for miles
Best carwash in London for miles. I do use it at least twice a week for the last 8 years. I have used others many places but not comparison whatsoever. Great help for the Job I have been doing as a driver for the last 20 years. The staff in O2 always been great. Many thanks to you all......
12 August 2026
App lost my car wash voucher
Purchased two car washes but one has completely disappeared, so had to purchase again… no faith in the app or loyalty programme now
14 August 2026
Best automated car wash
Best automated car wash in Norwich… and it was fast! Staff always helpful and efficient…
14 August 2026
Special offer on all washes was great
Special offer on all washes was great. The ceramic wash made my car gleaming!
13 August 2026
Usually good
Usually good. But this time a younger guy was taking care of me. Alloys came out still dirty, usually really clean when older guy is serving. Also marks left on rear doors. Seemed too interested in their personal vehicles rather than their customers! Wont be back! 👍🏻
12 August 2026
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