I don't know what but this company is flakely. I have tried to follow there complicated cancellation process but to no avail they keep billing. If you want to give them $35.00 continually for nothing... See more
Company replied
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See what reviewers are saying
The Immudi app has a cool concept: personalize your food journey based on inflammation reduction. The onboarding was smooth, but I think it assumes a bit too much knowledge or time from the user. If... See more
Company replied
I downloaded Immudi on a whim after seeing an ad during a late-night scroll. I didn’t expect much, but within two weeks, my joint pain decreased noticeably and I was sleeping deeper than I had in ye... See more
Company replied
After 60 days with Immudi, my inflammatory markers dropped significantly at my last check-up. My doctor actually asked me what I’d changed. It’s surreal. I followed the app’s recommendations closely... See more
Company replied
Company details
Written by the company
We’re all about connecting people with similar wellness challenges. Our goal is to simplify the process and help individuals achieve their wellness goals with our expert guidance, personalized meal choices, and innovative use of an AI chef that generates recipes tailored to the unique dietary needs of each user. Immudi will help you feel healthier, happier, and more confident in your body, with our plan guiding you every step along the way. AI-based weight loss plans and tracker, custom food choices, user-friendly activity log, and educational content will help you learn more about your body and health, avoid mistakes, stay accountable, and achieve your goals faster.
Contact info
United States
- www.immudi.com
3.6
Average
510 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don't know what but this company is…terrible
I don't know what but this company is flakely. I have tried to follow there complicated cancellation process but to no avail they keep billing. If you want to give them $35.00 continually for nothing go ahead. They make it impossible to cancel no customer support but egar to take your money. Avoid them like the plauge
18 January 2026
Unprompted review
Reply from Immudi
Hi William,
Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with subscription management. Our team strives to provide a transparent and clear cancellation process and is continuously working to improve our customer support.
We’d like to address your concerns directly. Please reach out to us at hello@immudi.com so our team can assist you and ensure a resolution.
— The Immudi Team
App was terrible from day 1
App was terrible from day 1. After paying for the app, i have spent months trying to get into the account and it tells me I do not have an active account. Customer service is non-existent because they won't pick up the phone and let you talk to anyone, they want everything to be done via email. I have again canceled my account with them and if charged again will be taking it to the BBB
11 December 2025
Unprompted review
Reply from Immudi
Hi JBM,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with accessing your account and contacting support. Our team is committed to helping resolve any account or billing issues. Please email us directly at hello@immudi.com so we can assist you promptly and ensure your concerns are addressed.
— The Immudi Team
Reply from Immudi
Hi Paula,
Thank you for your feedback! We’re glad to hear that purchasing was easy. We hope your experience using Immudi will be just as smooth and enjoyable.
— The Immudi Team
Took money from my card even after I cancelled my account
I would give them zero stars if possible. I don't recommend this company at all. I cancelled my account awhile ago and they still continued to take money from my credit card without my permission. When I reached out to them, you can't get even a live person. I get an automated response from them with out addressing my concerns. Very bad service. I don't recommend.
14 October 2025
Unprompted review
Reply from Immudi
Hi Charity,
We’re very sorry to hear about your experience. Please email us directly at hello@immudi.com so we can investigate your account, address the unauthorized charges, and assist you as quickly as possible.
— The Immudi Team
I have been charged 48.99 each month…
I have been charged 48.99 each month and want to cancel this but I cannot. There is a 144.95 chargeback fee!!! I would appreciate any help.
20 September 2025
Unprompted review
Reply from Immudi
Hi Patricia,
We’re sorry to hear about the trouble you’re experiencing. Please email us directly at hello@immudi.com so our team can review your account and assist you with canceling your subscription. We’ll be happy to help resolve this for you.
— The Immudi Team
I am only on day 2
I am only on day 2, but so far I love the education I am getting about good foods and bad. I have been suffering from bloating and gas for so long I am praying this is the answer.
19 August 2025
Unprompted review
Reply from Immudi
Hi Charlotte,
Thank you for sharing your early experience. We’re glad to hear Immudi is already helping you learn more about food choices. Many users find that this knowledge makes a real difference with digestion and comfort over time. We hope it continues to bring you the relief you’re looking for.
— The Immudi Team
Easy to use and great help
9 August 2025
Unprompted review
Reply from Immudi
Hi M,
Thanks for your kind words! We’re glad you find Immudi easy to use and a great help.
Your feedback motivates us to keep making the experience even better.
— The Immudi Team
Good information but too much up selling
Good information but too much up selling
31 July 2025
Unprompted review
Reply from Immudi
Hi Gail,
Thanks for your feedback. We’re glad you found the information helpful.
We hear your concerns about upselling and will share this with our team as we work to improve the experience.
— The Immudi Team
Beware!! Scam! Fraud!!
Edit: The company replied to this review in one day. I immediately emailed my info, as requested, and it has been seven days that I have not received a reply back. This is pure nonsense that I can’t get a solution. I just want to be done with them!
I wish I would’ve read the reviews before starting this program. This company is very unethical and DO NOT believe them when they say they are here for support!!! I have been emailing for weeks because that is the only contact they give. I was automatically enrolled and had no evidence or receipt that this happened. The only way I knew was from looking at my CC statement. They state that deleting the app will not cancel your account, it will only remove the app and in order to cancel, you have to email them. This is very unprofessional. Beware of the TRAP they are setting!!!
27 July 2025
Unprompted review
Reply from Immudi
Hello,
Thank you for sharing your experience. We understand how frustrating this feels, and we want to help.
Please email us directly at hello@immudi.com so our team can review your case and assist with a resolution. We’re committed to addressing concerns promptly and ensuring transparency around all subscriptions.
We appreciate your patience as we look into this further.
- The Immudi Team
Reply from Immudi
Hi Carolyn,
Thank you for sharing your experience. We’re glad to hear the purchase process felt simple and straightforward.
If you have any questions as you move forward with the program, our team is always here to support you.
- The Immudi Team
was easy to sign up.
26 July 2025
Unprompted review
Reply from Immudi
Hi Judi,
Thanks for sharing! We’re glad the sign-up process was smooth.
Wishing you a great start on your journey with Immudi.
— The Immudi Team
I have just purchased the 12 month plan…
I have just purchased the 12 month plan and am impressed with the testimonials - looking forward to leaving a future review after weight loss in two months!
25 July 2025
Unprompted review
Reply from Immudi
Hello,
Thank you for joining Immudi and for your kind words!
We’re excited to support you on your journey and look forward to hearing about your progress in the weeks ahead. You’ve got this and we’re here every step of the way.
— The Immudi Team
Deceptive and highly unethetical…
Deceptive and highly unethetical platform
Who wants to mint money and does not adhere to customer values . They deducted US 286 without my consent and without sharing any receipt . When i relalised , i had already lost that money . And when i approached for refund , it was as per their policy they could not return the money
20 July 2025
Unprompted review
Reply from Immudi
Hi Nishtha,
Thank you for your feedback.
We’re sorry to hear about your experience and understand how unexpected charges can be frustrating. Our pricing and refund policies are outlined during checkout and in the confirmation email, but we never want a customer to feel unheard.
Please email us at hello@immudi.com with your charge details, and we’ll review your case personally to ensure a fair resolution.
— The Immudi Team
Too many offers sound like scam
Too many offers makes it sound like scam
23 July 2025
Unprompted review
Reply from Immudi
Hi Maria,
Thank you for your feedback, we understand how repeated offers can feel overwhelming.
We aim to provide flexibility and value through optional add-ons, but we hear your concern and will share it with our team. If you have questions about your plan or need help navigating options, please contact us at hello@immudi.com.
We appreciate the opportunity to improve your experience.
— The Immudi Team
User Friendly Site
The site is user friendly with answering many of the obvious questions.
15 July 2025
Unprompted review
Reply from Immudi
Hi Karen,
Thanks for the great feedback, we’re glad you found the site user-friendly and informative.
Our goal is to make your experience as smooth and supportive as possible, right from the start. If there’s anything more you’re curious about, we’re always here to help.
— The Immudi Team
I don"t like all those offers!
7 July 2025
Unprompted review
Reply from Immudi
Hi Isabel,
Thank you for your honest review, we truly appreciate it.
We understand that receiving multiple offers can feel overwhelming, and your feedback is valuable. Our goal is to provide options, but we’re always working on making that experience smoother and less distracting.
If you have any suggestions or need help navigating the program, feel free to reach out, we’re here to support you!
Warm regards,
The Immudi Team
Too soon to say. I just got Immudi today
I just got Immudi today. Immudi should be asking me this question within a reasonable amount time, not on the SAME DAY of purchase. On second thought, I should be giving immudi only 3 stars for trying to gain a rating from customers who haven't even received the product yet. There just isin't enough experience to give an accurate and honest opinion. Immudi should ask this queation AFTER at least one month of purchase.
5 July 2025
Unprompted review
Reply from Immudi
Hi,
Thank you for sharing your thoughts and you’re absolutely right. Asking for feedback too early can feel rushed, and we truly appreciate you pointing that out.
Our goal is to continuously improve the experience, and your suggestion to wait at least a month before requesting a review makes complete sense. We want every user to have the time they need to fully experience the program before being asked to share their opinion.
In the meantime, if you have any questions as you get started or need help along the way, feel free to reach out to us anytime at hello@immudi.com, we’re here for you.
Warm regards,
The Immudi Team
I bought into program a week ago
I bought into program a week ago. Paid via VISA Credit card. It is now a week later and I still do not have an active account. I want my money back. I have waited the time limit with no help. Same problem very time. Blank screens with no info. Terrible especially since I had to paid in American dollars.
I don’t trust them.
18 June 2025
Unprompted review
Reply from Immudi
Hi Diana,
We’re truly sorry for the frustration you’ve experienced.
We understand how upsetting it is to pay for a program and not be able to access your account. That’s not the experience we want anyone to have.
We’d like to make this right as quickly as possible. Please email us at hello@immudi.com with the email address you used to sign up so we can locate your account.
We’re here to help and appreciate your patience as we resolve this.
Sincerely,
The Immudi Team
Reply from Immudi
Hi Pat,
Thanks so much for your feedback! We’re glad to hear that you found Immudi easy to use.
If you ever have questions or need support along the way, feel free to reach out, we’re here to help!
Best regards,
The Immudi Team
I paid for a real-life nutritionist…
I paid for a real-life nutritionist last year and honestly got more value from Immudi. The app keeps evolving as I log my meals, and I like that it doesn’t just tell me “what” to eat but “why.” My mood has improved, I feel clearer, and even my skin looks better. I only wish there were more community features – a chat or support forum would make it perfect.
1 May 2025
Unprompted review
Reply from Immudi
Hi Noah,
Thank you so much for your kind words and for sharing your experience with Immudi! We’re thrilled to hear that you’ve gained more value from our program than even working with a live nutritionist — that’s a huge compliment and exactly the kind of impact we hope to have.
It’s great to know that the guidance on why certain foods matter has made a real difference in your mood, clarity, and even skin health. Your consistency is paying off, and we’re cheering you on every step of the way!
We also truly appreciate your suggestion about adding more community features. A chat or support forum is something we’ve been exploring, and your feedback helps us prioritize future updates that foster motivation and connection.
Thanks again for being part of the Immudi community — and stay tuned, there’s more coming soon!
Warmly,
The Immudi Team
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