Im trying to close my account for 10 days and they always say "Dont close, take a break" amd they dont close the account.
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I am a repeat Customer and have returned one ring with the needed size 9.5 for replacement and received The same Size I returned, which cost me $$$'s before the request for the replacement I Ordered T... See more
Company replied
My replacement ring arrived today and it is amazing! Thank you so much for your help with this manufacturing defected replacement. I'm going to be gentle with this one. As a person who has... See more
Rings are fine, but they make it very difficult to cancel your membership and continually charge you. I've been trying to cancel this membership for a long time, and I'm frustrated that it's taken... See more
Company details
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Spinaura Casino Overview Established in 2025 by Tronabriz Limited, Spinaura Casino is an online gaming platform operating under a Tobique gaming license. The platform serves an international audience (excluding restricted jurisdictions) and features an interface available in multiple languages, accessible via web browsers or a downloadable application. Key Features Section Details Launch Year 2025 Operator & License Tronabriz Limited / Tobique License Welcome Bonus 300% up to €15,000 + 350 free spins Game Types Slots, table games, live casino, instant games, sports betting, and e-sports Supported Languages English, Greek, French, Czech, Hungarian Accepted Currencies USD, EUR, GBP, and others Minimum Deposit €20 Customer Support Live chat, 24/7 assistance Registration and Verification Process (KYC) Creating an account involves a few steps: Click the registration button on the homepage. Enter your email address, create a password, and select your country and currency. Confirm your registration by clicking the activation link sent to your email. In compliance with anti-money laundering regulations, identity verification is required. You must provide: A valid government-issued ID (passport or national ID card). A proof of address dated within the last 3 months (utility bill, insurance certificate, or bank statement). The review of these documents typically takes between 24 and 48 hours. Security and Transactions To ensure the confidentiality of personal and financial data, the platform implements an SSL encryption protocol. Deposits and withdrawals are processed transparently, with no transaction fees charged by the casino. Accepted Payment Methods Payment Method Minimum Deposit Processing Time Fees Credit/Debit Cards (Visa, Mastercard) €20 Instant None E-wallets (Skrill, Neteller) €20 Instant None Cryptocurrencies (Bitcoin, Ethereum) €20 Instant None Game Library and Software Providers Spinaura partners with several iGaming software providers, including: Pragmatic Play, Pragmatic Play Live, Evolution, Quickspin, Yggdrasil, BGaming, NetGame, Platipus, Platipus Live, ICONIC21, 3 Oaks, AvatarUX, BF Games, BTG, Booming Games, Endorphina, Belatra, and Ezugi. Slots: Popular titles such as Gates of Olympus, Sweet Bonanza, Sugar Rush 1000, Big Bass Splash (Pragmatic Play), Aloha King Elvis (BGaming), as well as selections from NetGame (Perfect Haul Big Catch Bonanza, Golden Tree) and Belatra (Big Wild Buffalo, Rise of Zeus). Jackpots: Fixed and progressive jackpot options, including Hot Slot: 777 Hold the Jackpot, Jackpot Limbo, and Magic Spins. Live Casino (24/7): High-definition streaming sessions with real dealers. Live Blackjack: Classic, American, European, and VIP tables (bets ranging from €5 to several thousand euros). Live Roulette: European, Lightning, and Immersive Roulette, hosted by multilingual professional dealers. Sports Betting and E-sports The platform includes a dedicated sportsbook covering major sports (football, basketball, tennis) and e-sports competitions. This section features specific bonuses, adjusted odds, and seasonal promotional offers. Bonuses, Promotions, and VIP Program In addition to the welcome package, the platform offers regular promotions, including cashback, weekend bonuses, tournaments, and no-deposit bonuses. VIP Club Access to the VIP program is based on a cumulative deposit threshold of €3,750. Members receive customized services: A personal account manager and priority support. Higher transaction limits. Faster withdrawal processing times. Invitations to private events and tailored bonuses. Mobile Accessibility and Partnerships The interface is optimized for mobile devices through responsive web design, allowing access directly via smartphone or tablet browsers. Dedicated downloadable applications are also available for iOS and Android systems. To support its online presence, the brand collaborates with digital content creators and gaming influencers. Spinaura has also been featured in industry media and nominated for iGaming awards, including the SiGMA Awards.
Contact info
United States
- www.ilustore.com
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Lost and found!
I lost my last ring from the Ilu Store, so this one was a replacement. The online ordering process is quick and easy and shipping is fast, I work in retail customer service and I get more compliments on my Ilu ring than any other.

Reply from SpinAura Casino
Beautiful watch
Beautiful watch, but the battery was dead when I received it. I replaced the battery and it now works great. They probably should check these items before they ship. Other than that I really like the watch and it's look of high quality. This my 2nd watch I have purchases here and love them both. Lots of compliments on these watches.

Reply from SpinAura Casino
The ring fit just right and the quality…
The ring fit just right and the quality is amazing. This is my second ring from this company. I was worried about quality on my first ring but after a year I was totally satisfied it still in great shape after wearing it almost everyday.

Reply from SpinAura Casino
The watch I ordered was suppose to…
The watch I ordered was suppose to arrive 12/20, but didn't arrive till 12/28. However it was worth waiting for. It was for my husband and he loves it.

Reply from SpinAura Casino
Great ring purchase!
Great ring purchase! For the price paid, I couldn’t be happier. The ring has great colors and is an improvement from my previous ring. I definitely recommend!
I’m very pleased with my purchase.
Beautiful pieces of jewelry!
Love these rings
My rings are beautiful and the fit is…Great Products
My rings are beautiful and the fit is perfect.
I have ordered 5 rings recently
I have ordered 5 rings recently, and they are all perfect, and beautifully crafted.
Delivery
This is the 5th ring I've ordered from here and I am still disappointed in shipping info and delivery times. I receive a tracking number but it seems to be useless and does not exist. Still waiting on my last order.
Ring review
The ring I purchased is beautiful and the price was right. It took longer to deliver than expected, but the ring was coming from Florida and I live in Canada and that is something the seller cannot control.
Order was sized properly and arrived…
Order was sized properly and arrived much quicker than expected.
The website was extremely easy to use…
The website was extremely easy to use and the product selection is great. I purchased my ring and when it arrived, I was very pleased. It looked just like the product on the website. Shipping was fast and the price was very good.
They always have treated me well
They always have treated me professionally and in a timely manner with amazing, quality products! I highly recommend them!
Love my new ring!
Love my new ring!! Received very quickly!!! I got 2 sizes just in case!! Love them!!!!
Great rings and bracelets.
I have bought 8 rings and two bracelets.
Great products.
Only problem is delivery time to Spain is far to long.
My current order in theory was to arrive in 4 or 5 days, it is still in the USA after over a week.
The ring came quick but was not the…
The ring came quick but was not the size I ordered. It took multiple submits for someone from the company to respond back to me. They asked for me to email pictures of the ring being incorrect. I had to go to a jewelry store to have them put the ring on a ring sizer and take a picture. I got a quick reply apoligizing and that they would send out the correct size. I have waited a while with no package arriving, emailed again asking when the ring would arrive with no response.
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