I had an appointment with docteur Chavarri on Tuesday 7th November at 2pm after requesting an econsult form for a full blood test to check my hormone level. She must’ve a junior doctor, I didn’t kno... See more
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We were an early adopter of VoIP technology and have been with iHub for 5 years. We have had a number of frustrating issues over those years, however, iHub have recently put a lot of effort into sorti... See more
Company replied
Had a bit of a hiccup with the billing system due to iHub changing the application and not giving us the new details. However, a quick phone call and had the new details in under an hour.
Company replied
Very flexible company who offer the best value for money on hosted SIP. You have far more control over the product than many other providers. I've used them since 2010. There have been some hicup... See more
Company replied
Company details
Written by the company
iHub is a virtual phone system provider that offers flexible VoIP call plans with 5-star customer service. We pride ourselves on the highest level of support, knowledge and expertise.
Contact info
38 Park Street,, Mayfair, W1K 2JF, London, United Kingdom
- 0203 019 0000
- support@ihub.co.uk
- www.ihub.co.uk
3.9
Great
242 reviews
Hasn’t replied to negative reviews
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I had an appointment with docteur Chavarri and left a bad review which was wrong of me …
I had an appointment with docteur Chavarri on Tuesday 7th November at 2pm after requesting an econsult form for a full blood test to check my hormone level.
She must’ve a junior doctor, I didn’t know what IHUB was and was not prepared for our call at 11h30.
I am currently very confused and left a very bad review on IHUB ( must be emergency doctor line ). I am sorry about it and would recommend IHUB
31 October 2025
Unprompted review
Teachers using ihub abuse kids.
6 July 2025
Unprompted review
Always very responsive to any queries…
Always very responsive to any queries or issues and more importantly knows how to fix them in a timely manner.
18 September 2023
Unprompted review
Reply from iHub
Hi Kim,
Many thanks for taking the time to write a 5-star review. We really appreciate your comments and feedback.
Kind regards,
David Smith
Operations Director
Extremely responsive support
We had a new 3CX phone system installed through iHub. The technical support was extremely responsive, so that the installation went as smoothly as possible.
Where necessary, the team were able to remotely install software and update the devices. After they worked their magic the system just worked.
The email responses were swift (within a few minutes).
12 September 2023
Unprompted review
Reply from iHub
Hi Dan,
Many thanks for the 5-star review, and we are pleased to hear that you are happy with the new 3CX system.
Kind regards,
David Smith
Operations Director
Great support and flexibility
Having used iHub for many years I would say their support response is second to none.
Any new services are very efficiently provisioned and supported during go live.
Recommended highly.
15 August 2023
Unprompted review
Reply from iHub
Hi Stuart,
Thank you for your review. We appreciate your kind words and comments. We are always on hand should you require our services.
Kind regards,
David Smith
Operations Director
Support is Great
We used IHub for nearly 10 years and have no complaints at all. The support team deal with any issues or queries very quickly and update you throughout. It is also good that you can actually speak to someone if you need to. They Service and support are both first rate and we recommend them to our customers.
7 August 2023
Unprompted review
Reply from iHub
Hi Nicola,
Thank you for your kind remarks and the 5-star review. The support team are a great bunch who work hard to reduce response and resolution times. Thank you once again for your review.
Kind regards,
David Smith
Operations Director
A very prompt and knowlegable response
A very prompt and knowlegable response, which we perhaps take for granted with the iHub Support Engineers.....
26 July 2023
Unprompted review
Reply from iHub
Hi Brendan,
Many thanks for the 5-star review, and your continued business over many years.
Kind regards,
David Smith
Operations Director
Had a problem setting up a SIP trunk…
Had a problem setting up a SIP trunk for one of my customers. I logged email ticket to get some assistance. Had a very immediate and response from the support team and my problem was fixed withing minutes. In fact it took me longer to gather the information and create the email for the ticket than it did for them to fix the problem.
Well done done iHub, could you have word with BT and show them how its done. ;)
11 May 2023
Unprompted review
Reply from iHub
Hi Jason,
Thank you for your comments and the 5-star review. We are available 24/7 should you need our assistance.
Kind regards,
David Smith
Operations Director
Very Quick/Helpful Response
Very quick response. Very precise response. Plenty of info.
6 May 2023
Unprompted review
Reply from iHub
Hi John,
Thank you for the 5-star review. We appreciate you taking the time to provide us with feedback.
Kind regards,
David Smith
Operations Director
Quick and efficient response to my…
Quick and efficient response to my query. Very helpful.
Thank you Debbie Rose x
27 April 2023
Unprompted review
Reply from iHub
Hi Vivien,
Many thanks for responding with a 5-star review. We really appreciate your feedback, and I'm glad you felt your query was handled swiftly.
Kind regards,
David Smith
Operations Director
As Always support was excellent and…
As Always support was excellent and even out of Hours. Sent email for attention on Monday and it was dealt with within minutes. Thanks Louis
15 April 2023
Unprompted review
Reply from iHub
Dear Neil,
Louis has been a great addition to the team, and thank you for the 5-star review.
Kind regards,
David Smith
Operations Director
Reply from iHub
Hi Rob,
Thank you for the 5-star review. We are here 24/7 should you require our services.
Kind regards,
David Smith
Operations Director
Great service and some of the best…
Great service and some of the best customer support I've ever received.
16 February 2023
Unprompted review
Reply from iHub
Dear Will,
We love hearing this, and thank you for the 5-star review.
Kind regards,
David Smith
Operations Director
Reply from iHub
Hi Iulian,
Many thanks for taking the time to leave 5-star review. Our support team have worked very hard to ensure our response and resolution times are the best in the industry.
Kind regards,
David Smith
Operations Director
OUTSTANDING
OUTSTANDING support, great prices and really simple online system management. Their responsiveness is excellent for any issues, and their VOIP solutions are so simple to deploy. All centrally controlled through their simple to use (But highly functional) interface. If you need a simple to use VOIP solution that does everything, these are the guys for you!
29 June 2022
Unprompted review
Reply from iHub
Dear Mr Ernst,
Many thanks for your 5-star review. We really appreciate your feedback and we are glad that our support have excelled in their response times. We have worked hard on our new protal to ensure the customer experience is central to its functionality.
Kind regards,
David Smith
Operations Director
Good quick response
16 June 2022
Unprompted review
Reply from iHub
Dear Sandy,
Thank you for the 5-star review. We appreciate you taking the time to leave us feedback.
Kind regards,
David Smith
Operations Director
Quick & Helpful Support
On the occasions we have required support, iHub Support have responded extremely quickly and solved our issues in a timely and professional manner. We would definitely recommend their services
15 June 2022
Unprompted review
Reply from iHub
Dear Karen,
Thank you for the 5-star review. We are delighted to hear how our support team handled your recent query promptly and professionally, and we look forward to supporting you moving forward.
Kind regards,
David Smith
Operations Director
Above and Beyond Customer Service.
We have spoken with IHub recently, for assistance in porting an old customer of theirs numbers through to our service.
I spoke with Leanne at IHub who has gone out of her way to ensure the customer has a high quality service even when exiting the company.
This is above and beyond the quality of customer service provided by most support companies.
I would highly reccomend IHub for any VoIP needs.
9 May 2022
Unprompted review
Reply from iHub
Dear Mr Hill,
What a great review, we really appreciate you taking the time to write to us. Leanne is an excellent asset to iHub, and we will relay your kind words back to her.
Kind regards,
David Smith
Operations Director
Great customer service
Great customer service, quick support and friendly team.
29 March 2022
Unprompted review
Reply from iHub
Dear Eilidh,
It's great to receive such positive feedback. We are very proud of our support team, and they work hard to provide the highest levels of customer service.
Kind regards,
David Smith
Operations Director
Great company and support from day 1
Great company and support from day 1. Very quick at responding to queries. Would highly recommend.
22 February 2022
Unprompted review
Reply from iHub
Dear Lauren,
Thank you for the 5-star review, we really appreciate your feedback. Our support team are available 24/7 should you need us.
Kind regards,
David Smith
Operations Director
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