Ignite Connections Reviews 

189
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the professional and knowledgeable staff members who handle communications and schedule appointments effectively. Many consumers appreciate the clear expectations set from the beginning, noting that the lead generation process yields great opportunities for growing their business. Some reviewers were not happy with the refund process and unfulfilled financial guarantees. Several consumers experienced poor communication after signing up, stating that promised results and appointments were never delivered by the team. People also mentioned aggressive sales tactics and serious difficulties when trying to resolve ongoing service issues. Others felt that the provided leads were entirely unqualified or lacked any genuine interest.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction with... See more

Staff

Reviewers mention positive feedback about staff, highlighting that callers and sales representatives are... See more

Customer service

Consumers find customer service to be deeply divided, with reviewers expressing mixed experiences regarding... See more

Marketing

Customers consistently note ambiguous experiences with marketing, as experiences widely vary across different... See more

Refund

Clients share negative opinions on refund, highlighting widespread frustration after their money-back... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a company that has integrity and is always respinsive. Having been in this industry nearly 40 years recognize the importance of keeping ones word. I believe its an awesome program, it didnt wo... See more

Rated 5 out of 5 stars

I am extremely impressed with Ignite Connections and the process they use to gain seller leads for me. Victoria, who calls on my behalf is professional, knowledgeable and is able to ask great questio... See more

Company replied

Rated 5 out of 5 stars

The introduction to the program was very informative and I felt as though my needs were being considered every step of the way as I was introduced to the many opportunities offered. The service as de... See more

Company replied

Rated 5 out of 5 stars

I cannot over emphasize the professionalism we have seen with Ignite. They are easy to reach and work extremely well with us. The quality of their Inside Sales Agents is unmatched with native English... See more


Company details

  1. Marketing Agency

Written by the company

81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.


Contact info

3.5

Average

TrustScore 3.5 out of 5

189 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(189)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly kind and talented cold callers

Every person we’ve spoken with at the company, most notably Jordyn, has a wonderful way of communicating and helping their prospects open up and build trust.

Jordyn has the ability to speak to a cold stranger who is upset they’ve been called and disarm them by actually caring, showing kindness in her tone of voice and asking the right questions at the right time to help the prospect know they’re with a pro who will help them get to where they desire.

It is uncanny ability and skill set really, that is so valuable to help people make their own decisions and conclusions.

10/10 beautiful lessons in communication

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Money back guarantee is a scam

They claim to give you 8 leads in 6 months or double your money back. I got maybe 2 leads during my 6 month window with them. When speaking with Calum, he made it seem like this happens every once in a while and that they would refund my investment. An email was sent to Jenna Cuttress from Calum stating that I had concerns about my account and to ensure I'm submitted for a refund. Jenna then states I am not eligible because THEY failed to establish enough connnections FROM LISTS THAT THEY GENERATED. They say they are the "experts" who know how to generate leads and connect with them, yet when they fail, they say it is not their fault. They use a 15% connection rate metric that is based on the data that they pull. You have no control of who they call, when they call, or what they say. I asked them to refund me my initial investment of $7500 but they refused to even do that, quoting Jenna, "Our company operates with integrity and a commitment to providing the best possible service. We understand your frustration regarding the outcome of your project, and we truly regret that we were unable to achieve the results you were hoping for." I don't want double my money, just the money I originally invested but yet they continue to deny their guarantee. Stay away from this company. I told them I would raise the issue in Toronto Small Claims Court if I had to. Jenna replied with "That being said, you are entitled to of course seek advice or counsel, and I have made our legal team aware of your communicated intent." Does this sound like a company who operates with integrity?

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Ariana was very informative and patient…

Ariana was very informative and patient with us. The callers have been connecting with potential clients appointments are scheduled. Love that we get to hear the recorded phone call the caller had with the potential client.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Leads!!!

I've had a great experience with Ignite Connections. My account manager was Calum and my caller was Emilie who provided me with leads for my insurance business. I'd recommend them to anyone from coast to coast and I'll continue to use them moving forward.

22 October 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you Matt!! Andy here - great to connect via Zoom yesterday and looking forward to our continued partnership. Thanks also for the referral!!

Rated 1 out of 5 stars

Delivered 1 of 21 Results, Took $12,400

Stay away from this company, they scammed me out of $12,400. They GUARANTEED 20+ set appointments for me to meet with in 12 months, and delivered 1. They blamed me for bad data quality however they provided the data they called. I gave them several chances to pay me back nicely. When I signed up, I even met their Canadian owner Andrew in person, in Dallas, TX, and he seemed knowledgable and had a good pitch. They highly overpromised and underdelivered. This is my best year in sales without them so I'm not complaining about "bad" leads, rather, they didn't provide them at all. Stay away, save your money and put it elsewhere.

16 October 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi Cody - Andrew here. Thank you for your honest feedback - I appreciate it personally. I replied to the email you sent me a week ago but I haven't heard back from you :)

If you could take a moment to reply, I'm more than willing to amicably resolve any issues above.

Rated 5 out of 5 stars

Good lead source…

I have received some great leads from them that I am working. They have done what they said they’d do. Arianna has been great to work with. Very responsive and easy to communicate with.

8 October 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thanks Kyle!

Rated 4 out of 5 stars

Great communication!

So far this company has delivered some great leads to be nurtured. I’ve been working with them for 6 months and have just resigned for another 6 months. Ariana has been very responsive and follows up with suggestions and changes immediately. The communication with this company has been outstanding. Highly recommend.

8 October 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you for the feedback, Kim! We love working with you!

Rated 5 out of 5 stars

The team is a joy to work with and…

The team is a joy to work with and awesome! I had a good start with some solid leads in my intial 3 month trial. I am confident in committing to another 6 months with the amount of solid connections that I've made so far!

5 September 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Jonathan we're thrilled to have you as a client! The honour is ours and we look forward to providing you with opportunity for years to come.

Rated 5 out of 5 stars

I’ve been working with Ignite…

I’ve been working with Ignite Connections for over 6 months now. I’ve found their service to be exactly what I was looking for. We are a smaller brokerage with a high level of service. I love talking with new clients, but it can be difficult to find sellers who are ready to list. I’ve already closed one listing, I just signed another, and this past weekend I signed an offer with the seller on my listing where I represent the purchaser also. These are all listings in the 250-500K range, and are all listings that I would not have gotten without Ignite-Connections. In addition, we have 6 or 8 solid long-term nurture clients I am building strong relationships with. This is a great long term marketing program, that will add several new listings to our bottom line this year. Yes, there’s significant cost, and yes, we have to do our part in reaching out and nurturing these leads, but the results have been very positive so far, and they are getting even better as time goes by. I love that I’m only getting actual qualified leads, not fluff, and I don’t mind seeing the days or weeks with 0 results. We’re in this for the long term, and it’s great to find a partner marketing company that has that same outlook. Yes, I recommend them.

3 September 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Kevin!! Thank you so much for the glowing review. We're thrilled to see that you have already seen return on your investment with us WHILE appreciating and understanding our long-term approach to success.

Thank you for your business and we look forward to meeting you in the office in a few weeks!

Rated 5 out of 5 stars

I never truly believed in cold calling…

I never truly believed in cold calling companies that guarantee leads until I took the leap of faith and decided to give Ignite a try and see what happens. First off, pricing was very reasonable and they are truly transparent when it comes delivering leads. The transparency is the most important thing to me as an agent and as someone who is paying for the service. I know exactly who is making the calls for me on a daily basis, I get a copy of the recorded call for all appointments so I know EXACTLY what has been said to land the booked appointment prior to even touching base with the lead so i know where to pick up from when making the connection. Im also able to see how many calls are being made per day for me through the dashboard. Its such a relief to have a company that actually cares on delivering quality leads. They are the real deal. I highly recommend them if you are looking to level-up in your real estate career. It was the best decision I made hence why i have renewed with them for the 3rd time.

29 August 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you so much Emily! It's been an absolute pleasure working with you. Here's to many more years to come!

Rated 5 out of 5 stars

Cold Calling and account management experience is top notch

Ariana has been amazing. She began as my caller and has become my account manager. The new dashboard is useful as well. I think this is the best ISA skip-tracing company for the Real Estate industry. It's not a quick play game though. They cull the database and find home sellers that are willing to raise their hand and say, "yeah, I'll meet with him/her about selling my home in the future". It takes strong follow up, but there is gold in this company and the opportunities they manifest for their clients. I'm a repeat client of Ignite Connections.

19 August 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Mr. Whitesides!! Thank you for your continued business. It's clients like you who understand our mission and our vision in this space that fulfill us! Keep being great!

Rated 5 out of 5 stars

Ignite your pipeline!

I started out with Ignite Connections and from the jump was super excited about having this new "team member" to help add leverage to my already thriving business. Listings is the name of the game and now 9 months in, thanks to my caller Emily, I have listings coming out, closings taking place and a great pipeline of leads that continue to come in (about 30 leads to date). If I can close ever half of these leads, the charges to Ignite will well pay for themselves. I recently met the team and they are nothing short of awesome people. They do their job and it's up to you to do yours. Don't get the leads and then let them rot. Take advantage of that first call appointment, get yourself in from of these sellers, add them to your pipeline and work this system... it works! Thanks Ignite for being a part of my position and helping me to grow to my goals!

28 September 2024
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Erika!! It was an absolute pleasure meeting you when you joined us in our office in Toronto! Thank you for your continued support and we're looking forward to many more years together!

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