IgluSki Reviews 2,441

Incredible efficient and knowledgeable

Paul was very helpful and making booking easy with lots of options

Ben was very helpful. When the holiday we had originally wanted was no longer available he took the time to find us an alternative

Christian was very helpful and found an excellent weeks skiing after I had been searching the web for hours. Next year I will skip the endless internet scrolling and just speak with someone that can navigate the world of ski holidays better than I can. Saves frustration! Than you IgluSki!

As always efficient, thoughtful and patient.

Jack
Has just booked our Snowboard holiday, after speaking to him it was all booked within 15 minutes, Great work Jack

Toby was very responsive to my needs for a ski holiday and was very knowledgeable about the various ski areas. He shared details over email of the various options which was really helpful and helped us decide on the holiday we wanted. We then were able to speak over the phone to complete. Thank you Toby

Joe helped out - always does his best to get us a top holiday

Adam was proactive and delivered a number of options that met our brief.

Great guy on telephone

Help given by Booking Agent. Seb Ison went beyond the call of duty.

We booked our ski holiday with Igluski and Amy was fantastic from start to finish. She organised everything for us , lessons, flights, ski hire, and accommodation, making the whole process completely hassle-free. She was knowledgeable, helpful, and a pleasure to deal with. We’re really looking forward to our ski trip!

Courteous, friendly and efficient response. Short waiting time for phone connection.

Amy and Joe were extremely helpful and efficient in finding us a suitable (for first time snowboarders) and well-priced package. And then very responsive and helpful on our follow-up questions. We had a great holiday, so thank you very much.

Adam was excellent throughout the process. He took the time to listen carefully to our requirements, explored the available options, and came back with several well-thought-out suggestions for us to consider.

My only gripe relates to Iglu’s payment policy. We were told that AMEX isn’t accepted unless there’s a risk of losing the booking. In my view, you either accept a payment method or you don’t — consistency would be appreciated.

Adam, who I spoke with has the best communication skills of any person I've ever booked a holiday through.

Has an amazing experience! 😊 The service from Adam was top-notch from start to finish. He really listened to what I needed and gave me loads of options. Kept me updated and answered all my questions super quickly. Cheers to a fab customer service experience and now looking forward to our skiing holiday - thank you 👍

We made a number of requests & changes & Leo was able to come up with solutions all the time