iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(24,639)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed

I used them before and it was OK so decided to order again from them.
I chose the extra large bouquet for £60 but was disappointed when flower arrived. It wasn't extra large at all and in Sainsbury's I could have bought this size bouquet for £20...
Delivery was OK but price for the bouquet is way too expensive and will think twice to order again.

24 December 2022
Rated 5 out of 5 stars

Great all round

Easy to order, easy to track, updated continuously. Couldn’t have been easier and the flowers were fabulous. Thank you

22 December 2022
Rated 1 out of 5 stars

Lack of thought

The package was left on the doorstep in the rain and recipient was in.
Also, I chose a medium bunch of which only consisted of 6 flowers and nowhere near the standard picture depicted.
very disappointed is an understatement considering of our personal circumstances of not being able to travel.

27 December 2022
Rated 5 out of 5 stars

Flowers delivered to a friend

I only ordered flowers on Monday with a mix up online.. But the delivery was perfect both bunches I ordered were beautiful.... Wouldn't go to anyone else for online flowers.... This company is just perfect and flowers always beautiful too xmx

21 December 2022
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers so easy to order they were well packaged and delivered on time the flowers very fresh and mostly not fully opened so they will look great in a few days just right for Christmas

17 December 2022
Rated 2 out of 5 stars

Poor value for money

The quality of the flowers was fine but the size of the bouquet for the price paid was terrible. I paid £50 for a bouquet I could have bought for £15 in a supermarket, or £20-25 in a local florist. Gift was for wife's 50th and I was very disappointed.

15 December 2022
Rated 2 out of 5 stars

Missed partner's 50th

Delivery was a day late, so missed my partner's 50th birthday.
The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be clearer if that was the case.
Box heavily damaged on delivery.
Disappointing all round really.

29 November 2022
Rated 1 out of 5 stars

Very poor bouquet

When I placed my order it did not show in my account and I didn't receive an order confirmation so I had to fill in a 'contact us for' on the website. Thankfully I received a quick reply with a confirmation of the acceptance of the order.
I ordered a large bouquet of flowers and when they arrived I can only describe them as the size you would buy in a supermarket for £10.
Very disappointed and won't be using iflorist again.

19 November 2022
Rated 3 out of 5 stars

Aunty's Birthday Bouquet

I ordered a £40 bouquet for my Aunty's 91st birthday. The flowers did not arrive until 6.00 pm when her birthday was nearly over. The bunch was not very large for the money I paid and the greenary accompanying the flowers was rather dry.

I have used iflorist on a number of occasions and they have, until now, been great. I do like the user friendly on-line ordering system but, on this occasion, their service fell short of my expections.

6 November 2022

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