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iFAST Global Bank Reviews 

2,384
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,777 reviews, customers overwhelmingly had a great experience with this company, frequently praising the app's user-friendly interface and continuous improvements. Many highlight the speed and ease of international money transfers and payments, noting the platform's reliability, security, and straightforward account opening process for robust cross-border transactions. However, some customers noted issues with account reviews and customer support, describing prolonged periods where accounts were under review, blocking deposits and withdrawals. Others were dissatisfied with slow or unavailable customer service, and a few found the app's interface cluttered or experienced freezing and lagging during transactions.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the app and platform for being... See more

Payment

Users describe ambiguous interactions with payment, with many finding it easy and fast for transfers,... See more

Service

Reviewers highlight positive aspects of service, often describing it as good, easy to use, fast, and reliable... See more

Application

Clients share positive opinions on the app, frequently highlighting its user-friendliness, intuitive... See more

Customer service

Consumers find customer service to be ambiguous, with many praising its speed, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the best bank I found. Easy account opening almost free of cost banking. Just drawback is debit card not issues to account holder except residents of UK. I hope debit card for all account holde... See more

Company replied

Rated 5 out of 5 stars

They kept improving the apps and user experiences like new functionality. Which makes me using as the main account right now

Company replied

Rated 5 out of 5 stars

I had a really good experience sending money through iFAST Bank. The transfer was very fast, and the whole process felt safe and easy. I’m very happy with the service!

Company replied

Rated 5 out of 5 stars

Very easy to use. Good UI/UX and very quick international transfer. Used it for AliPay payments in Singapore.

Company replied


Company details

  1. Bank
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Institution
  5. Money Transfer Service
  6. Savings Bank

Written by the company

iFAST Global Bank, a fully regulated UK digital bank, bridges you to the world. We provide free accounts globally, making banking simple and easy for customers. Why iFAST Global Bank? + Online UK digital bank account opening. Open your account now from the convenience of your phone! No more queuing and paperwork, plus it’s free with no minimum balance requirements. + Multi-currency account. Following a single application, we offer you multi-currency access to GBP, USD, EUR, HKD, SGD, CNY, JPY, CHF, AED, AUD & CAD. All in one place, no more hassle! Interest is paid monthly and you can withdraw anytime. + Earn as you deposit, and your eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to a value of £120,000 per person. FSCS is the UK’s deposit guaranteed scheme.* + Fixed Term and Notice Deposit on the go. Earn daily interest from Notice Deposit. Take advantage of the interest rate rising environment! + Fast Transfers via EzRemit: Many of our international payments through EzRemit are completed within minutes and always within 48 hours*, with no fees. *subject to receiver country. + Instant transfer within iFAST Group! Join over 1 million people in iFAST Group who use iFAST to save and invest! Now with iFAST Global Bank, you can enjoy the benefits of iFAST ecosystem and send your money between the network countries instantly, and it’s free! + Regulated UK digital bank. iFAST Global Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number: 716167. Registered in England and Wales, company number: 4797759. *iFAST Global Bank is a member of the Financial Services Compensation Scheme (FSCS). For information about the protection of your eligible deposits, please refer to Financial Services Compensation Scheme Information Sheet at our website: www.ifastgb.com


Contact info

Banking without Boundaries.

The UK digital bank that bridges you to the world.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.6

All reviews

(2,384)

1,999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The overseas transfer is efficient

The overseas transfer is efficient. The offered interest rate on deposits are attractive.

2 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear you find our international transfers efficient and our deposit interest rates appealing. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Very good …

Very good…….

29 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

good experience but if you gyz provide…

good experience but if you gyz provide virtual card for all users that should be superr.

25 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear you had a good experience! We appreciate your feedback regarding virtual cards; we're always looking for ways to improve our services. Thank you for choosing iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Sensible swift and relevant account…

Sensible swift and relevant account opening process. Good set of products for investments

1 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so pleased to hear that you found our account opening process sensible, swift, and relevant. Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 4 out of 5 stars

Good bank and decent offers

Really pleased with iFast bank. Receiving salary a day before at 4pm and the additional salary switch offers have been great!

The refer a friend scheme is a bit low it's only £5. It would be great and I'd give it 5* if it was a decent referral bonus of at least £20 per person.

2 March 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are delighted to hear you are pleased with our services, especially receiving your salary early and our salary switch offers. We appreciate your feedback regarding the referral scheme and understand your desire for a higher bonus. We are always reviewing our offerings to ensure they provide the best value for our customers. Stay tuned!

Rated 5 out of 5 stars

Very great platform and very easy to…

Very great platform and very easy to verify and smooth application very fast service now we can pay to friends and family in seconds and receive payments from clints worldwide 🥰

1 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are absolutely thrilled to hear that you find our platform great and that the verification and application process was smooth for you! It's wonderful to know that you can now send and receive payments quickly and easily.

Rated 5 out of 5 stars

Reliable...

Reliable...

1 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very impressive customer service

Very impressive customer service, the bank now act as a very important portal for receiving funds from my different brokerage's accounts.

30 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear that our customer service has been impressive and that our services are effectively supporting your financial needs. We appreciate your positive feedback!

Rated 5 out of 5 stars

Good experience waiting for virtual cards

Overall a great banking experience, I believe this is an inclusive, accessible, and reliable bank.
I really hope you can roll out virtual bank cards for users in countries like China soon. It would make things much more convenient.

30 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear you find our bank inclusive, accessible, and reliable. We appreciate your kind words!

Rated 3 out of 5 stars

Not enough.

I think that is not enough.

27 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are sorry to hear that you feel it’s not sufficient, and thank you for sharing your feedback. Could you please provide a little more detail by emailing us at client.help@ifastgb.com or via live chat, so we can better understand your experience and support you appropriately.

Rated 5 out of 5 stars

Good app

Really good to be used

27 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

iFast: HK, SG, and UK.

对CN玩家友好😊😊😊……

2 February 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Nice service

Nice service

30 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very fast service

Very fast service

30 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

User friendly banking app with…

User friendly banking app with competitive time deposit rates for different currencies.

26 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your wonderful feedback! We're delighted to hear that you find our banking app user-friendly and appreciate our competitive time deposit rates across different currencies.

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

The service was very efficient and…

The service was very efficient and excellent!

30 June 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're delighted to hear that you found our service to be so efficient and excellent! Thank you for sharing your positive feedback; we truly appreciate it.

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