Ideal World Reviews 

104,756
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 5,017 reviews, reviewers had a great experience with this company. Loyal customers frequently highlight the exceptionally fast delivery service and the wide variety of reasonably priced goods available to easily choose from. Many consumers also deeply appreciate the impressive quality of items such as practical household gadgets, wonderful beauty ranges, and stylish clothing pieces. Some reviewers were not happy with occasional order mistakes, noting specific instances where ordered items arrived with missing parts or appeared previously used. A few people additionally mentioned ongoing challenges regarding limited fashion sizing options and unexpected postage costs when returning unsuitable products to the store.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and in perfect... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the fast shipping times and... See more

Quality

People report positive experiences with quality, noting that items are very well made and match descriptions.... See more

Order

Users describe positive interactions with order, highlighting how simple the purchasing process is both... See more

Price

Reviewers mention positive feedback about price, frequently highlighting great deals and reasonable costs on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you watch at he right time there are some great bargains. Especially with beauty. The Elizabeth Grant range is excellent. Still waiting for invoice statements to show flexi-pay dates!!!!?

Company replied

Rated 4 out of 5 stars

I recd. the limited edition lab life golden Titan which I'm very pleased with. Ordering was easy & quickly rcd. it. How ever since then I've ordered 2 further items by telephone but according to Cus... See more

Company replied

Rated 5 out of 5 stars

I buy zhuzh tan enhanc4r for years now always get good deals on iv told many people as i keep getting asked what i use .in 3 days i go from whute to dark. Even with no sun tanning lotion in this or an... See more

Company replied

Rated 5 out of 5 stars

I am very happy to deal with Ideal World as I have purchased many items from them over a long period of time and have found them a very good shopping channel to deal with .Its easy to order ,items del... See more

Company replied


Company details

  1. Online Marketplace

About Ideal World

Written by the company

Shop Fashion Shop Beauty & Fragrance Shop Accessoreies Shop Home, Leisure, Garden & More Follow Us on Facebook Contact Customer Care
Ideal World is one of the largest E-Commerce businesses with a TV home shopping channel in the UK. Ideal World delivers a dynamic and entertaining shopping experience, backed up by a website offering all the deals you see on TV and lots more! With leading brands and great deals, Ideal World offers quality items for you, your home and everything in between!

Ideal World TV - Delivering a dynamic and entertaining shopping experience.

Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube

Share A Meal

Written by the company

With every purchase we donate one meal to a hungry child in India and the UK

Contact info

4.1

Great

TrustScore 4 out of 5

105K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(104,756)

4,808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with the saucepan set I…

Very pleased with the saucepan set I purchased from Ideal World, good quality and works with my induction hob, great price too. Delivery was free and received it within a few days, would definitely order from them again.

27 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Delivered product as described in a…

Delivered product as described in a very short time .

29 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

What Tmade my experience great was the…

What made my experience great was the ease of ordering from Ideal World. I’ve shopped with Ideal World for a few years now and I’ve never been disappointed with my orders. Plus the delivery is very fast.

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

I bought these products for Mary and…

I bought these products for Mary and our daughter Laura and they like them with the oils being very nice

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 1 out of 5 stars

well it's happened again folks

well it's happened again folks.
i returned an article via EVRI and low and behold when I checked the amount refunded they had deducted a further £2.99! I spent about an hour on their chat system with a CC agent who didn't seem (or perhaps want) to understand the situation. After giving all my details (twice) I was asked the reason for the return. I am at a loss as to understand why the reason for my return unless the goods were faulty was relevant. It was only when I threatened a formal complaint that she decided to give me the refund without further hassle. I seem to recall that their system automatically deducts the return postage fee regardless of how you return goods and that at that time I was advised to always contact them to refund the incorrectly deducted postage charge. You would think that those on the chat system would be aware of this and not ask for irrelevant information. So I say BEWARE if you return anything via EVRI always check the amount of your refund!

6 August 2026
Unprompted review
Ideal World logo

Reply from Ideal World

Dear Jacqueline,

We have investigated your query and would like to clarify the refund issued for your order. You paid a total of £18.60, comprising £15.61 for the item and £2.99 for the original delivery charge.

As you returned the item using your own Evri return label, we refunded you the full item value of £15.61. No return postage was deducted from your refund, as you arranged and paid for the return shipment yourself.

The remaining £2.99 relates to the original delivery charge for sending the order to you. As outlined in our returns policy, the original delivery charge is non-refundable when an item is returned.

However, after reviewing your concerns and as a gesture of goodwill, we issued an additional refund of £2.99 so that you were not left dissatisfied with your experience.

For future reference, please note that the original delivery charge is normally non-refundable, even when an item is returned.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Goods always arrive when stated and in…

Goods always arrive when stated and in a good condition. Any queries always settled quickly and satisfactorily

26 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Great

I Brillant in every way and a good delivery man

26 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Superb service. No 'copies' genuine product!!

Excellent product at amazing price. Will happily remain a customer!!!

26 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Good company

Good value for money, quick delivery, never disappointed

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Fantastic 🤩 I bought an electric step…

Fantastic 🤩 I bought an electric step machine that was being offered at an amazing price compared to other companies. Imagine my surprise when it arrived in just a couple of days 😲 The machine does everything it promised- as did Ideal World. I am beyond impressed with everything 👏

23 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Well packaged.
Goods as described.

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

best service quick delivery by the best…

best service quick delivery by the best friendly Evie guy happy chappy who delivered my fan/heater the cooler air will be great when we get the same heat as down south up here in bonny Jarrow town with rain 😁 and when winter comes be lovely and cosy shop the best price products by the best Ideal World thank you

26 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

My order was very easy to order off the…

My order was very easy to order off the TV, And was very quick in being delivered.

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Great prices

Great prices! Quick delivery!
Happy customer

30 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

I am very pleased with my purchase and…

I am very pleased with my purchase and glad they have put some collar into it

28 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

The quality and good value of clothing…

The quality and good value of clothing and other items. Easiness in ordering

12 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service Jim

29 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 1 out of 5 stars

I have not received the order…

I have not received the order despatched on the 1st August so cannot review.

28 July 2026
Ideal World logo

Reply from Ideal World

Dear Kate,

We have investigated your query and can confirm that the item dispatched on 1st August, Lab Life Radio Frequency Deciem, has been delivered today, as discussed with you over the phone.

Additionally, as explained during our conversation, the review invitation you received was for your previous purchase of NuMii Osteo Boost Joint Care (90 Tablets), rather than the recent order.

We hope this clarifies the situation, and we appreciate your understanding.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

I spoke to a very polite person who was…

I spoke to a very polite person who was so helpful and kind. My request was dealt with very quickly.

28 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

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