Ibentoy Kawaii Shop Reviews 264

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was searching for contacts and I came across IBentoy and i am so happy I did. Beautiful contacts great price everything was wonderful! Not to mention they delivered along with cute lil gift and card... See more

Rated 5 out of 5 stars

I have ordered from Ibentoy for a while, and I always have the best experience! Shipping to Canada, my packages always arrive. If there are any issues with my order (e.g., items out of stock or damage... See more

Rated 4 out of 5 stars

Began to worry when I didn't get a shipping confirmation email after about a week. Customer service was quick to respond after I reached out to them and shortly after I finally got the shipping notifi... See more

Rated 5 out of 5 stars

My items were accurately tracked and came swiftly! The packaging was very cute, the items had no/minimal damage during shipping, and the actual product (I got 6x coloured contacts) are amazing quality... See more

Company details

  1. Stationery Store
  2. Beauty Product Supplier
  3. Cell Phone Accessory Store
  4. Fashion Accessories Store
  5. Gift Shop
  6. Home Goods Store

Written by the company

IBentoy is an online kawaii boutique selling cute and unique goods. Including but not limited to: Japanese and Korean stationery, kawaii backpacks, plush toys, cute accessories, kawaii mobile phone cases, etc.Let's have enjoy kawaii everthings together! We believed cuteness item is the least expensive luxury and it is one of the few things that bring us joy. It has been a great pleasure serving all of our lovely customers. Some of you might have contact with us before and some of you might not. We think it would be great if you get to know us better. Here is the ibentoy team: This store has always been a home of love, which makes us happy that so many people like what we create and what we recommend. My goal is to continue to provide lovely products in the next few years, and we hope to see more and more product choices. In our colorful world, you will never feel too old to enjoy a positive attitude to everything. Welcome to IBentoy😀, For joy~~~


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

264 reviews

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐Wonderful!!!

I was searching for contacts and I came across IBentoy and i am so happy I did. Beautiful contacts great price everything was wonderful! Not to mention they delivered along with cute lil gift and card. 🤩 Totally recommend!!!

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Ibentoy is great!

I have ordered from Ibentoy for a while, and I always have the best experience! Shipping to Canada, my packages always arrive. If there are any issues with my order (e.g., items out of stock or damaged upon delivery), I can always contact customer service to resolve them. I am always satisfied with my products!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Lenses

I have ordered from Ibentoy so many times and their contact lenses are so soft and comfortable. The quality is really good as well! Very surprised. I will definitely order from them multiples times again in the future!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

I had great quick customer service…

I had great quick customer service that helped walked me through when my packaging was missing and they were patient both side tried to figure out what had happened to the package and regarding speaking to the carrier responsible for misplacing my package. I’ve shopped a few times with them and I would still trust to do so again.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I am obsessed with my contacts!! In love!!

This is my first time ordering contacts with Ibentoy and I am SOOO impressed! I never wear contacts, and I was in absolute shock at 1) how easily the contacts went in 2) how insanely comfortable the contacts are. 10/10 recommend this shop and will buy more lenses with them 🥰🥰

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great quality contacts

Yes, their lenses are very good quality! These are the best quality colored lenses I've ever tried and won't buy from anyone else. Lenses last 6mo. to a whole year and very comfortable.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

This shop is amazing, always get the best product and best lens out there! Exactly like the picture.
Ray the customer service is the best!
It's just perfect!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered from them at least five…

I have ordered from them at least five different times throughout the past two or three years. I love their makeup products as well as their stationary products. It usually takes like 7-10 days for my package to arrive, which is fair since it's shipped from overseas and I'm in Canada. You can get free shipping too if it's over 50$. The prices are very affordable and the products are not cheap. I have orderes tote bags and they're quite sturdy. I have ordered eyeshadow and it's quite opaque. I am always satisfied when I order from this website :)

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer service and products. Perfect.

Customer service is absolutely amazing and spot on. Packaged items were delivered so fast and the items themself were exactly how they were advertized online. Really happy with my buy, products and customer service were fantastic. Defintely will be ordering regularly from iBentoy!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is on point & cute designs

Customer service is on point with their quick and helpful responses. I always come back to this shop for their phone cases. Not only are their designs aesthetically pleasing but also durable. I'm so clumsy my poor phone goes through so many drops but never a scratch on it thanks to the cases.

19 February 2025
Unprompted review
Rated 2 out of 5 stars

I bought 2 pairs of color contacts

I bought 2 pairs of color contacts. They arrived almost a month later, the quality of the product isn’t like what you see on the pictures. I understand each person color can be different but this product isn’t worth your money at all.

18 February 2025
Unprompted review
Ibentoy Kawaii Shop logo

Reply from Ibentoy Kawaii Shop

We are very sorry for the bad shopping experience. Please contact our customer service email and they will help you.

Rated 4 out of 5 stars

My husband bought 6 collectibles

My husband bought 6 collectibles, they were in good condition & arrived at a timely manner. I’m only giving 4-stars because some of the boxes were damaged. We are happy with the quality of the products, & will definitely purchase more from you! Thank you!

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Just wonderful.

Just wonderful.
Beautiful Accessoires and unique Contact lenses.
If you searching for sweet Things for yourself or other, then this will be the perfect shop for it.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

They have quality products and love…

They have quality products and love their contact lenses soooo much! The shipping may take a bit but not even that long. Customer service is super fast and helpful! They even reply to Instagram DM’s if you have a problem

17 December 2024
Unprompted review

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