I Am The Agent Reviews 

194
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I used this app to sell my property. I was pleasantly surprised. They have multiple services that give you control of some of the annoying parts of selling your home. Will definitely use it again.

Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 5 out of 5 stars

Easy to set up on line, `for sale` board quickly delivered. Viewings within a few days, 12 in all. 3 viewers wanted to buy, difficult decision but to be fair accepted first firm offer very near as... See more

Company replied

Company details

  1. Real Estate Agents
  2. Commercial Real Estate Agency
  3. Property Management Company
  4. Real Estate Rental Agency

Written by the company

I Am The Agent | Online Estate Agent I Am The Agent is one of the UK's original online estate agents, helping homeowners, landlords, developers, buyers and tenants connect directly for over 17 years. Whether you're selling a home, letting a property or managing a portfolio, we provide nationwide exposure across the UK's leading property portals, fixed-fee pricing and expert support every step of the way. Property owners stay in control of enquiries, viewings and negotiations while benefiting from professional marketing and essential property services. For buyers and tenants, we make property search simpler and more transparent. By connecting you directly with the owner, landlord or developer, you can communicate faster, arrange viewings more easily and get the information you need without unnecessary delays. More control. More transparency. No hidden fees.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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No recent history of asking for reviews

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4.4

All reviews

(194)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I Am The Agent is very easy to use and update.
Good number of enquires makes letting easy.
Staff are friendly and helpful.
Excellent service all round.

21 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Peter,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Amazing! This changes EVERYTHING!

This service has totally changed the process of renting out property. It's been simply incredible. Easy to use, very friendly staff. I couldn't be happier.

20 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Pete,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Great way to let your property

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quite quickly.
Suggestions for improvement include a more flexible way of editing our photos and some way of including feedback on our experience with tenants.
Thank you.

18 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Ann,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We are currently updating our photo editing option and hope this will be much easier to use in future.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Easy no fuss Rental

My experience has been very good. Twice I have rented my property within a couple of days due to the wide access iantheagent provides for a very reasonable price. Much cheaper than estate agents and I can arrange viewing times that suits me.

18 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Robert,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Great After Service

Great online facility and excellent after sales service to further support the generation of advert responses.

15 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Craig,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great service

The whole process was very smooth and the staff were very helpful in showing me the best ways to market my property.

First time using this company but I have recommended to my friends and will use for my other properties.

Cheers guys!

13 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Mr Bromfield,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

lettings

i use I am the agent for lettings in Hartlepool........fantastic

12 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Decca,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

recommendation

Good value excellent customer service efficient polite and effective!
A personal service, someone in the team always calls following and order just to confirm and we always get a call to see how things are progressing. Happy me!!

11 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Sue,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

5 star service, without the cost!

I have been using I am the agent for over 3 years now and absolutely love them and the service! I cannot recommend them enough. Thanks for all your help! Theo Private Landlord

11 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Theo,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Bricks and mortar e-estate agent

Always a pleasure to talk to. Got plenty of viewings as I could afford to drop the price compared to the competition who are all still languishing unsold. I paid upfront so it was clear to buyers I was motivated to sell. I was happy with the price because it was a quick sale, one in the hand is worth two in the bush; the buyer my last agents found dropped out after 8 months, probably due to Gideon's 2015 budget.

I had floor plans already and am competent with CAD. Failing to plan is planning to fail 😛 I used a cheap action camera to get the wide angle shots, like professionals charge a lot for. If you can do photos OR plans I highly recommend them to you. Check their prices anyway.

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Leon,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Super customer service and a great product.

Team were very helpful and supportive at each stage.

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Polly,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

Iamtheagent.com review

After offering my flat to a local estate agent, they were unable to secure a tenant in 2 months. I decided to try iamtheagent.com and we secured a tenant in two weeks!

Simple process and cost effective as we did not have to pay monthly % of the rent to an estate agent.

I have used them again to secure our second tenant. In both situations they also helped with the credit checking process.

I would highly recommend using iamtheagent,com

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Lee,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

In control and lower costs

I am delighted with the "I am the agent site". We no longer have to deal with expensive lettings agents. Our savings are significant. We place the add on the site ourselves using pictures and narrative of our choice. The user interface is simple but powerful. Within 24 hours we are also on all the mainstream sales and lettings portals. We deal with the enquires and viewings directly and basically are in control of who we choose as our new tenants. If we need to modify our ad then the process is quick and efficient. Our new tenants also prefer dealing directly with the landlords, not least as it saves additional tenancy fees for them. All in all a more satisfactory experience for all parties.

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Ian,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Rated 5 out of 5 stars

letting and selling your property

This is the second time i have used i am the agent in the last 3 years firstly i used them to find me a tennant with a little work myself in taking photos internal and external writng a description of the property e mailing it yo them doing the viwings myself i had a tenant within 3 days amazingly i have done the same recently in marketing my property for sale with i am the agent it took a little longer but after 6 months of being on the market thanks to i am the agent i have found a buyer they advertise your property on right move zoopla etc for a fraction of the price of estate agents and the service is a second to none thanks for all your help i am the agent i would strongly recomend this company they were 1st class thanks again mr david white x

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear David,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Advertising apartment for rent

I used I Am The Agent to advertise an apartment for rent and found them to be professional, efficient and great value for money. More importantly, the apartment received many views on the main advertising portals used by I Am The Agent and was let within one week. Will not hesitate to use them again.

8 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Richard,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Easy, simple and effective.

Excellent Service. We were online the same day and found great tenants within the week. Any queries were answered straight away and setting up our account was so simple!

7 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Gemma,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Great service and v convenient

Found the site really easy to use and above all, convenient. The price was clear with no hidden cost. Most importantly, got the desired result! Great service, very pleased.

7 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Bex,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Professional and reliable

Was able to find a tenant for my property very quickly. Very competitive pricing for online estate agency packages to let out my property. Rapid response when I call or email. Have used for a couple of years now and would recommend

7 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Catherine,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 4 out of 5 stars

Good system and service

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can make - which would help us a lot - is to ensure ALL phone numbers are forwarded with an enquiry. If you just email a reply a lot of Enquirers do not receive it as it gets filtered into their 'Junk' mail as our email is unknown to them. If all genuine enquiries HAVE to include a phone number it might also filter out the 'time wasters' who press an 'interested' button and probably think it bookmarks possibles - when it actually generates an email. We get 20 -30% of these

7 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Jonathan,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We have noted your comment on contact numbers and will discuss this with the team and portals but, unfortunately, some clients do not provide a contact number when completing the form online, so apologies for this.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

Rated 5 out of 5 stars

Excellent service

We used I Am The Agent to market our property whilst travelling and I have to say it was a breath of fresh air. Fixed price that was on the screen, we chose to use their referencing, not pushed to (like other on line agents), very swift and on hand when we needed them with knowledge and support. Let within a week to a great tenant. Will definitely use again!

6 July 2016
Unprompted review
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Reply from I Am The Agent

Dear Sophie,

Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services

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