While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Overcharged £200 for Imac even allowing for "set up"this was a stretch and should have trusted my instincts but gave him the benefit of my custom.Didnt get my invoice i was promised either to questio... See more

Rated 1 out of 5 stars

Bought an item towards the end of December last year. The item was put from allocating to backorder to being cancelled. All the while they have been making interest on holding my money for nearly two... See more

Rated 4 out of 5 stars

Initially had a hiccup with the product being in stock, but they sorted it out quickly and got the stock to me. Overall great price, and happy with the quick customer service and delivery promptly.

Rated 5 out of 5 stars

Trouble free, straight forward use experience. Placed order, item item promptly shipped from East to West coast using Toll express. Very quick delivery given Covid issues. Item received was as... See more

3.1

Average

TrustScore 3 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(145)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased Acer USB TYPE C DOCK III with…

Purchased Acer USB TYPE C DOCK III with Power Cord GP.DCK11.007-A05 from I-Tech. The dock works perfectly, the delivery was super-fast. The customer service is very friendly and helpful, they respond very quickly. Thank you!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

First time customer

As a new customer of this vendor I have to say I am very happy with the service I received and will certainly be looking to make more purchases in the future.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

I've bought from i-tech a few times

I've bought from i-tech a few times, now, and the experience has always been quite smooth: items delivered on time, as expected, and without any issues. They have a huge range, and they do not stock junk.

6 August 2022
Unprompted review
Rated 5 out of 5 stars

Wavlink AC 1200 Wi-Fi extender

The product was as described, and very well made. Easy assembly and usable with default settings. Quick delivery, ordered on Tuesday in Sydney and arrived in Monbulk Victoria on the same Friday. Product great for extending Wi-Fi on a large property.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

ITech is my first choice for computer hardware.

ITech is my first choice for computer hardware products because they provide a good product range, a great on-line experience and reasonable prices. The Dell monitor I just purchased was a great price with fast delivery, just like my previous purchases.

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Great product for $80 less than Dell…

Great product for $80 less than Dell themselves. It wasn't in stock, but the communication from the sales team was excellent, including direct emails. It arrived when they said it would.

26 March 2022
Unprompted review
Rated 5 out of 5 stars

Bought a Kensington Expert Mouse…

Bought a Kensington Expert Mouse (trackball) but it never worked. Can't review at the moment but so far I-Tech are in the middle of rectifying the situation. Not looking good for the product but I-Tech seem to be clearing it all up. Cheers

3 December 2021
Unprompted review
Rated 1 out of 5 stars

customer service?????

I ordered and payed a wd 20tb Hard Disk on 10 Nov. according to theyr webside - 2 days delivery - since then the eta was moved forward and forward and forward - we now at the eta end of december, I-tech does not answer any contact attemps at all.

2 December 2021
Unprompted review
Rated 5 out of 5 stars

High quality item at an excellent price

A smooth and simple process to order a high quality monitor arm (Adtec AWM-AD 618mm monitor arm (it's ace!)) at an excellent price, and have it delivered. Very happy with the whole experience and would be very happy to buy from this company again : )

17 August 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look