Banner for Hygiene4less

Hygiene4less Reviews 

832
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My favorite carpet looks brand new after using it. I recently purchased some carpet cleaning products(water purifying tablets) from this store, and I'm amazed at how well they work. Great price and gr... See more

Company replied

Rated 5 out of 5 stars

I have already given a great review for your product so I don't know where it went. I did submitt it so this may a problem at your end, Anyway, Your Aquatabs product is perfect for my motorhome, ha... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company to purchase all your cleaning requirements from! I have used this company now for a number of years and have always been extremely happy with the quality of the items I h... See more

Company replied

Rated 5 out of 5 stars

I recently purchased some carpet cleaning products from this store, and I'm amazed at how well they work. My favorite carpet looks brand new after using them. The delivery was also secured, making for... See more

Company replied

Company details

  1. Cleaning Products Supplier
  2. e-Commerce Service
  3. Fitness Equipment Wholesaler
  4. Janitorial Equipment Supplier
  5. Swimming Pool

Written by the company

Hygiene4Less are a BS EN ISO 9001:2015 accredited company who are part of the Maclin Group. Established in 2003, we are B2B & B2C suppliers of a wide range of principally UK produced Cleaning, Hygiene and Maintenance Chemical products.

For all your Cleaning, Hygiene & Maintenance Chemical Needs – Look No Further!

Written by the company

Hygiene4Less products are manufactured to tight specifications. We take great care to ensure that the products you receive are as described in terms of both appearance and performance and meet all the necessary and current legislation where applicable. All of our Own Brand Products are UK Manufactured. We produce products for most industries including Schools, Care & Residential, NHS & Hospitals, Dental, Gyms, Facilities Management, Industrial, Nuclear, Cleaning, Disinfection and Hygiene Companies.

Contact info

4.9

Excellent

TrustScore 5 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(832)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, swift delivery and even threw in a few extra free of charge.

3 March 2022
Hygiene4less logo

Reply from Hygiene4less

Thank you for the review and I am glad you liked the surprise in the package !

Rated 5 out of 5 stars

I am more than happy with this company

I am more than happy with this company. Used them a few times. The delivery is quick.

18 February 2022
Hygiene4less logo

Reply from Hygiene4less

Thanks for leaving a review. I am pleased that you delivery arrived quickly. We do review deliveries with our Courier company and they are always pleased to hear feedback.

Rated 1 out of 5 stars

Wasn't strong enough

Wasn't strong enough - don't think you can sell this as shock it!

3 February 2022
Hygiene4less logo

Reply from Hygiene4less

Katie,
Thank you for the feedback, however we are a little confused.
Perhaps you could elaborate as to what you were trying to achieve with the product, the volume of water you were putting the granules into and how much you used?

We sell a lot of this product and have only ever received positive feedback regarding it.

I look forward to hearing from you.

Kind regards
Rob
Hygiene4Less

Rated 5 out of 5 stars

excellent product

excellent product - great price and quick delivery

18 January 2022
Hygiene4less logo

Reply from Hygiene4less

Thanks for leaving a review. I am pleased that you delivery arrived quickly. We do review deliveries with our Courier company and they are always pleased to hear feedback.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, as always. Will continue to order and definitely recommend Hygiene4less.

16 January 2022
Hygiene4less logo

Reply from Hygiene4less

Thanks so much for the feedback. Much appreciated.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, and cheap product.

15 January 2022
Hygiene4less logo

Reply from Hygiene4less

Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.

Rated 5 out of 5 stars

Excellent service

Excellent service . Quick delivery
Many thanks
Kath

12 January 2022
Hygiene4less logo

Reply from Hygiene4less

Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.

Rated 1 out of 5 stars

Poor! (update)

All sorts of problems with delivery. When my order eventually arrived, the packaging was badly damaged and the bag leaking. I raised a formal complaint but nobody bothered to come back to me. I’d avoid these people, certainly wouldn’t buy from them again.

** The supplier didn’t get back to me directly but did respond online to my review. They claim to be ‘relieved’ to see that the damage to the packaging was ‘minimal’ and that only the external packaging was affected. In fact, the damage was extensive, and the internal plastic bag was leaking - not too much was lost so I accepted delivery (shouldn’t have with hindsight) as I needed the salt a.s.a.p.

Moreover, they falsely assert (in order to discredit my review perhaps?) that I angled for a refund whilst retaining the goods. This is COMPLETELY untrue, I in fact asked for nothing. All that I expected was an explanation as to what happened to my order and perhaps an apology - as it transpires, neither was forthcoming. A masterclass in how not to exercise good customer service! **

14 December 2021
Hygiene4less logo

Reply from Hygiene4less

Dear Mr Fagan,
Thank you for your feedback, and firstly let me say sorry for the problems you have experienced with our third-party couriers. We use the APC network, one of the biggest and most reliable next day couriers in the UK and have very few issues given the volumes we ship. I do accept how frustrating it is when operations do not run as smoothly as they should.
I am relieved to see the photos you provided shows only minimal damage to the exterior of the package and not to the contents and items ordered.
Your complaint was being processed by a member of our management team at the point you left your review. Unfortunately, your request for both a full refund and for you to keep the goods, is not something we can accept. I trust the Ice Melt is performing to expectations.

Rated 5 out of 5 stars

Excellent service.

2 December 2021
Hygiene4less logo

Reply from Hygiene4less

Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.

Rated 5 out of 5 stars

Excellent

Excellent products and great customer service. A company I use regularly.

30 November 2021
Hygiene4less logo

Reply from Hygiene4less

Thank you for taking time to leave a review. I see that you order regularly and we really appreciate it.

Rated 1 out of 5 stars

Rubbish delivery service

30 November 2021
Hygiene4less logo

Reply from Hygiene4less

Mr Florio, further to our telephone conversation today, I would like to confirm that courier service have attempted delivery of the package 3 times and have left you contact cards on each occasion. If you are not available during day to take delivery of the item, then you can indicate a "safe place" with the courier where they can leave the parcel for you. I have asked them to make a further attempt to deliver this item to you.
I am, however, saddened that your review offers no insight about our actual business, the product range, the website or the ease of ordering and is based entirely on the actions of a 3rd party.

Rated 5 out of 5 stars

Excellent Service

Excellent Service, prompt and reliable

29 November 2021
Hygiene4less logo

Reply from Hygiene4less

Thanks for the review. I am pleased to hear the product arrived quickly and safely.

Rated 5 out of 5 stars

Nice touch

They delivered super fast and good quality products. They even added some hygiene products as well which was a nice touch.

22 November 2021
Hygiene4less logo

Reply from Hygiene4less

Thank you for the review and I am glad you liked the surprise in the package!

Rated 5 out of 5 stars

Easy ordering and prompt delivery

Successful website search, easy ordering and prompt delivery. Product is recommended by DEFRA and AHPA - looks simple to use and no need to measure out concentrate for dilution, just work out the number of tablets needed per container of water.

22 November 2021
Hygiene4less logo

Reply from Hygiene4less

Thanks for your review. We appreciate that everyone asked for reviews and it can be a pain but it is so important to us and our web rankings.

Rated 5 out of 5 stars

Excellent service

Excellent service, efficient and a
very quick delivery

22 November 2021
Hygiene4less logo

Reply from Hygiene4less

Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look