Hulu Reviews 

3,266
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 456 reviews, most reviewers were let down by their experience overall. Many customers found the service unreliable, frequently encountering constant buffering, error messages, and app crashes that made the mobile application unusable. People also expressed significant dissatisfaction with the pricing, noting frequent increases and an excessive number of long advertisements, even within paid subscriptions, which severely disrupted their viewing experience and felt like a rip-off. However, some customers also noted that the platform offers a good variety of shows and available programs, which they found enjoyable.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing strong dissatisfaction, calling it... See more

User experience

Users describe negative interactions with user experience, citing constant buffering, error messages, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing that the service is very expensive and... See more

Application

Consumers find the app to be highly problematic, with many describing it as virtually unusable due to... See more

Subscription

Customers had negative experiences with subscription, with many expressing frustration over the ad-supported... See more

Reviews shaping this summary

Rated 1 out of 5 stars

mobile app is virtually unusable at times. constant buffering, or error messages that says they cant play this program right now try again later. I wouldnt recommend hulu to anyone.

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

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No history of asking for reviews

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1.2

All reviews

(3,266)

436 reviews in the last 12 months

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Rated 2 out of 5 stars

Hulu+ owes me $600.00

We had Hulu+ for years, loved. Last June I called to change our email address, that was a mistake. They created another account. When I finally figured it out, unfortunately 9 months later and almost $1000.00, I called. Their response was they could only credit me for 4 months and that I would have to go to my credit card company to file a claim. Well that doesn’t work. Now I know why they don’t what to send out paper statements. Yes, it is partially my fault, I would see one charge one the statement and move one. Well not anymore. I am out almost $600.00 and they couldn’t care less. Will never sign up with them again. Went to Disney and signed up with them and add Philo for $35.00 and have the same programs and more. Good bye Hulu+!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

Thieves. I have the disney hulu bundle with my xfinity account. Hulu does not work. I contacted them and they are aware of the issue but are not doing a damn thing about it. They are being paid for the subscriptions but not honoring them.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Way too many ads and commercials!!!

How is it that Hulu and Disney Plus have to have SO MANY ads and commercials, but Netflix is still doing fine without them? Hulu already had many commercials and ads before merging with Disney, but now there are more than ever! It is beyond ridiculous!

13 June 2026
Unprompted review
Rated 2 out of 5 stars

Hulu is a poor service

Hulu is a poor service. I have starlink and whenever Hulu tries to connect it thinks my location has changed. I even got a dedicated IP to no avail. I got fed up and went elsewhere.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Play one episode

Play one episode, then the next. If I go back and rewatch something, start from the beginning. Simple stuff. You would think.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible...the service is so…

Absolutely horrible...the service is so inconsistent and undependable! Constantly is malfunctioning and makes trying to watch programming very frustrating. Hoping those programs currently on Hulu go to another carrier! Would rate it a big ZERO if I could!

10 June 2026
Unprompted review
Rated 1 out of 5 stars

I am an otr truck driver and I have…

I am an otr truck driver and I have wifi in my rig and at home with my kids my wifi for my rig is thou my cellphone company and my wifi at my house is thou spectrum hulu now have went to a thing where there now not letting me use Hulu at home and my rig on the same account.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Utterly shite

Utterly shite! Never loads. I repeat, absolutely never loads. That's it really. Can't say more because I have never been able to use it.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

You can’thorible website layout add add ons

You can’t add add ons. And then you call customer service (which you don’t want to have to do in the first place) and it’s a damn maze to figure out where or what party your payment info is stored with to be able to add other subscriptions. Unreal. I just hung up and prime can have my money because I can go on there and in about 2 seconds add it be charged and be done and not have to speak to a person to do it. This is after canceling my prime and trying to move over to Hulu for my subscriptions.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Excessive commercials makes watching Hulu next to impossible

It's impossible to watch a show because it's so interruptive with volumes and volumes of one commercial after another. You hardly start watching the show and it's back to another commercial. We try to mute them, go to the kitchen, or do something during commercials but we generally lose interest and just stop watching. The TV may be running but nobody's watching. Hulu is very expensive so being offered less commercials but not actually commercial free, just makes the experience worse. Watching Netflix is still our number one choice for this reason alone. The interruptedness can't be overstated

4 June 2026
Unprompted review
Rated 1 out of 5 stars

This used to be a decent movie/tv app

This used to be a decent movie/tv app
Now they are trying to "expand" and "broaden their horizons" and half the new movies this month are Spanish language movies. I am an American, I speak English. Hulu is an American app is it not? Are you now Spanish language? Almost HALF the new movies this month are in espanol.....W.T.F. honestly considering canceling this shtty @ss app.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

I was overcharged for five months by…

I was overcharged for five months by Hulu over $11 and that adds up to $55. It was an error on Hulu part and I was denied a refund. I was on the phone with Hulu for an hour and they still denied me the refund they tried to get me to keep my subscription. Hulu wrongfully charged me on my account for months and will not make it right. I’m a college student who makes minimum wage. I will not be subscribing with them ever again after this.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

HULU is the NUMBER ONE WORSE streaming…

HULU is the NUMBER ONE WORSE streaming app. on this planet!!!!! I agree w/ other reviewers in that it drops [ kicks you out of the app. ] suddenly for NO reason and there's too many ads.

******* worse app on this planet!!!!! ********

5 June 2026
Unprompted review
Rated 1 out of 5 stars

We canceled Hulu, and we're not the only ones

We canceled Hulu because the commercials are deafening. Several other people we know have also canceled Hulu due to the changing volume. There should be a law against the volume changes. Please fix the volume changing with commercials.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Constant ads at the worst possible…

Constant ads at the worst possible time. Not even worth it for the cheapest version. I get ads right before the credits of my show then immediately at the beginning of the next episode. They are roughly 2 minute long unskippable ads. 4-5 ads for a 20 minute episode is ridiculous

3 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst

The worst, i had brought two 50 dollar gift card, one for hulu the other disney. I redeem it and seen the new date for re billing, but of all an sudden it disappeared, and hulu can't see on there end.

25 May 2026
Unprompted review

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