HR-Sports Reviews 

57
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Team was really responsive and helpful from beginning. Great options at reasonable prices making it good value overall. They even delivered it,that was added benefit. Will recommend and reuse. Good lu... See more

Company replied

Rated 4 out of 5 stars

value for money, it's a fair purchase, helpful, WhatsApp link and updates. The courier app not that good, it just says "collected" no updates until delivery and it was left on my doorstep when I ask... See more

Company replied

Rated 5 out of 5 stars

After a stuff Around with one item not being in stock and taking a few days to tell me and and get it sorted out It was great as soon as it was sorted it was good and they were delivered in less t... See more

Company replied

Rated 1 out of 5 stars

Do not buy from HR Sports. Spend a few dollars more and actually get service.. The time to delivery is extremely slow even if their site says the product is in stock. The tracking shows my order is s... See more

Company details

  1. Furniture Store
  2. Fitness Equipment Store
  3. Home Goods Store
  4. Online Marketplace

Written by the company

Hr-sports is Leading Afterpay store in Australia for Furniture, Appliances, Pet and kids Items, Fitness. Most Trusted Store among all afterpay stores in Australia


Contact info

3.7

Average

TrustScore 3.5 out of 5

57 reviews

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3.7

All reviews

(57)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great service by the team

Really great service by the team. They solved all my queries before buying it and helped me placing the order as well. Do buy from them!

25 October 2023
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Reply from HR-Sports

 We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Genuine product quality and happy with…

Genuine product quality and happy with the services offered. Mr. Hitesh was extremely helpful in making me understand the different options they had and gave me the best product .

29 January 2024
Unprompted review
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Reply from HR-Sports

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Rated 5 out of 5 stars

great service

3 January 2024
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Reply from HR-Sports

Thanks so much for sharing your experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

Perfect experience

Very helpful when ordering and product exactly as described. Speedy delivery too. Couldn’t be better thanks.

1 December 2023
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Reply from HR-Sports

 We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 3 out of 5 stars

Black LED TV Cabinet

Black LED TV Cabinet
I liked it when I was able to finish building the TV cabinet, it just took so much time and the manual instruction was hard to follow. The TV cabinet's drawers are still loose and I dont know how to fix it without potentially breaking my TV cabinet because there were no pre-installed holes for me to drill my excess screws to tighten the cabinet doors. Overall the product looks amazing when it is put together but when put in use (using the cabinet doors specifically) it gets pretty annoying. This is why I rated the product a 3/5 , minus 1 point for the difficult instructions and minus another 1 point for the loose cabinet doors.

2 January 2024
Rated 2 out of 5 stars

NO DINNING TABLE DELIVERED-NO XMAS LUNCH - UPDATED 23/12/23 @ THE TABLE

Ryan was good with communication for purchasing but I had to prompt for invoice and I purchased a dining table on 1st Dec..its now 23rd Dec still no table..they used couriersplease for delivery time to find a new transport company..STOP USING UNRELIABLE SERVICES ...shame as I can no longer communicate with Ryan on Facebook where I purchased my item..ill try the company itself H2sports after new years..I now have no dinning table to eat off for Xmas lunch...

UPDATE: Table top arrived 23rd Dec 2023 @11am finally..so Xmas lunch will now be at my new table..

Very happy with product, was exactly as described online

Shame online businesses are choosing to use CourierPlease, i have found as a customer they are not reliable and have no means of contact via telephone, virtual agent is useless and emails are not responded to...

Happy with my purchase otherwise

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Quick correspondence and product…

Quick correspondence and product delivery. Exactly as described. Will definitely shop here again. Thanks

6 December 2023
Unprompted review
HR-Sports logo

Reply from HR-Sports

Thanks so much for sharing your experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

Quick reply

Quick reply
Easy deal with

6 December 2023
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Reply from HR-Sports

 We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Good customer service

Good customer service, quick delivery. Very happy with the service.

3 December 2023
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Reply from HR-Sports

We appreciate your time and recommendation very much! We are thrilled to hear you had such a positive experience.

Rated 2 out of 5 stars

Store's mistake and insincere problem solving

Triple confirmed with online store regarding the amount and price of a listing, did not receive the amount ordered, and when I raised the problem was told initially I need to pay for and take parcel to PO to be returned as courier cannot be arranged. Will then only get refund when items are confirmed returned. The misleading listing aside, this returns attitude is 20 years behind the times.

20 November 2023
HR-Sports logo

Reply from HR-Sports

Hi Andrew,
The price did not match as a sale campaign was going on a day before you ordered the product. When you placed the order, the sale was already over.

Secondly, when you raised the issue in the product, we arranged the return labels for the product which were pre-paid and it takes some time to complete the process and take approvals from the team.
We have a return policy and we need to follow that for returning the product as we also need to ensure that products are returned in the same state in which they were sent. But now the issue has been resolved and we have already processed the refund for your order.

Rated 5 out of 5 stars

very happy 13 year old b'day boy.

After a stuff Around with one item not being in stock and taking a few days to tell me and and get it sorted out
It was great as soon as it was sorted it was good and they were delivered in less time than I thought easy to setup and look amazing my son is extremely happy and just thinks he's so cool now lol
And I know that he's got good quality desk and chair.
Especially when I don't have alot of money and struggle this made me feel really good and I will definitely be buying more especially awesome being here in Australia and not overseas is one of the best parts.
thanks heaps.

16 November 2023
HR-Sports logo

Reply from HR-Sports

We appreciate your time and recommendation very much! We are thrilled to hear you had such a positive experience. It will definitely help others learn about our product and service, and it will therefore help us reach more potential customers. We look forward to staying connected and delivering happiness to you in the future.

Rated 4 out of 5 stars

value for money

value for money, it's a fair purchase, helpful, WhatsApp link and updates. The courier app not that good, it just says "collected" no updates until delivery and it was left on my doorstep when I asked to get a call...

Apart from that, not bad, I'll use them again...

27 October 2023
HR-Sports logo

Reply from HR-Sports

Thank you for letting us know about this. Your feedback helps us do better. 

Rated 5 out of 5 stars

My dining setting passed my…

My dining setting passed my expectations. Good quality, easy instructions and helpful staff

8 November 2023
HR-Sports logo

Reply from HR-Sports

 We are incredibly grateful that you took the time out to leave us a 5-Star review.

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