Howkins & Harrison Reviews 

999
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making property transactions smooth, successful, and much less stressful than expected. Consumers also deeply appreciate the prompt communication, quick response times, and remarkably efficient support provided throughout the entire buying, selling, and renting journeys. However, some people mentioned experiencing frustrating communication delays, unresponsiveness, and difficulties when trying to arrange viewings or follow up on properties. A few reviewers were not happy with unprofessional staff behavior, unreturned messages, and a persistent perceived lack of proper attention during their personal interactions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently friendly,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Consumers find user experience to be exceptionally satisfying and seamless. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

Martin, Karen, Cally and Amy, along with their support staff from the Howkins and Harrison Towcester office, helped make the move in our new home an excellent one. They provided solid information and... See more

Company replied

Rated 5 out of 5 stars

From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings o... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

999 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(999)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Through all my time with Hawkins &…

Through all my time with Hawkins & Harrison my experience with them has been great. All the personal has been very responsive and gave me the best solutions they could. On my last days with them Kelly Petterwood has been amazing trying to close the contract in a really sort notice. She has been kind and understanding with all my needs and busy program.

24 April 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful experience.

We had a wonderful experience with Howkins & Harrison in renting our new house. Jessica Hunt, who helped us, was friendly, efficient, and helpful throughout the entire process. Communication was excellent, and everything has gone successfully. Thank you for your professionalism!

30 April 2026
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Rated 5 out of 5 stars

Nicole and Karen❤️

Both Nicole Ashenden and Karen Hickman from the Daventry branch have been nothing but helpful and kind! I have rented two properties through H&H and they have always been super transparent regarding the properties and supported me, giving frequent updates and reassurance. In our previous rental we were given the unfortunate news that the landlord was selling up which set off immediate worry as we have a young daughter, Karen called me to let me know and showed lots of compassion and offered me a alternative beautiful property within my price range which was better suited to my family, thus turning an unfortunate situation into a blessing in disguise. They had the property redecorated completely and ready for us within 4 weeks! Nicole and Karen have been a pleasure to speak to at all times and very swift with responses. 10/10 would recommend😊

7 May 2026
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Rated 5 out of 5 stars

Great real estate Agency

Great real estate Agency. I rented flat with Evie. Evie is Senior letting Negotiator. Whole renting proccess gone smoothly and professionally. Evie was very helpfull. She answered kindly and proffessionslly for all my questions. Definely I recomend Howkins & Harrison and Evie as Negotiator to rent property.

2 April 2026
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Rated 5 out of 5 stars

Nicole Ashenden has been very helpful…

Nicole Ashenden has been very helpful throughout my tenancy with Howkins & Harrison and has endevoured to assist me with any queries/issues I have had along the way

4 May 2026
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Rated 5 out of 5 stars

Howkins & Harrison have been fantastic…

Howkins & Harrison have been fantastic whilst I have been with them. They are responsive, kind and excellent at their job. No matter the question they are always on hand to help.

Vikki Farmer especially has been instrumental to my time there looking after us and going above and beyond. If you have the chance to look at properties with Howkins I would highly recommend it. You’ll be in fantastic hands before, during and after.

1 May 2026
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Rated 5 out of 5 stars

Lauren and Maddie were amazing at…

Lauren and Maddie were amazing at supporting us through our house purchase. They went above and beyond to help smooth the process and we can't thank them enough 🙏

Thank you,
The Arnold-Parvin's

17 April 2026
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Rated 5 out of 5 stars

I rented a property managed by howkins…

I rented a property managed by howkins and Harrison for 5 years. It was very touch and go with them at first until Lisa took over lettings. She is very approachable and any problems she gets sorted as soon as she can. She was a great help through and through.

29 April 2026
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Jamie has gone above and beyond for us at Howkins & Harrison! From the first viewing we never felt rushed, never felt silly for calling to ask for updates, and we went back to view multiple times to get everything organised without issue. Communication was always speedy and Jamie was fantastic throughout sorting any and all problems and was such a breath of fresh air from other estate agents who almost put me off buying altogether, he wasn't pushy at all and he was transparent and trustworthy. We would definately go back to them if we want to move/sell in future! Thankyou to Jamie especially, and H&H team 😊

28 April 2026
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Rated 5 out of 5 stars

Excellent service

We have used Howkins and Harrison in the past and have come to them again as we find that they provide an excellent service in all areas of the buying and selling process. The staff are all friendly and efficient, nothing is too much trouble, they are happy to go above and beyond. Thank you to all team members and we look forward to another successful sale!

28 April 2026
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Rated 5 out of 5 stars

Drew Stewart (Howkins & Harrison): A True Professional with Great Courtesy

This morning, I had what can only be described as a scrambled-egg-induced social mishap—and I feel compelled to share both the humour and my sincere apology.

While in the middle of cooking breakfast (and very focused on avoiding the dreaded smell of burnt eggs taking over my home), the doorbell rang. Expecting a delivery, I rushed to answer it, only to find a well-dressed young gentleman who politely introduced himself as Drew. Before he could even explain his reason for visiting, I abruptly cut him off—twice—saying I was busy, and quickly shut the door.

The moment I returned to the kitchen, the weight of my behaviour hit me. I realised how dismissive and abrupt I must have seemed, and I immediately felt awful. Determined to apologise, I rushed back outside hoping to find him nearby—but he was nowhere in sight.

A little later, I heard something come through the letterbox. It was a note from Drew, kindly leaving his contact details and explaining his visit. I tried calling but couldn’t get through, so I sent an email apologising for my earlier behaviour. Thankfully, I later managed to speak with him—and I’m so glad I did.

Drew was incredibly understanding, patient, and professional throughout. He listened to my explanation, reassured me, and even had a laugh about my overzealous attempt to prevent a burnt-egg disaster. His kindness completely put me at ease.

I genuinely regret how I handled that initial interaction, but I’m very grateful for Drew’s professionalism and good nature. If I ever find myself answering the door to someone like him again, I’ll certainly handle things very differently.

If you’re looking to work with someone approachable, professional, and genuinely pleasant, I would absolutely recommend Drew Stewart of Howkins & Harrison. He turned what started as an awkward encounter into a really positive experience.

21 April 2026
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Rated 5 out of 5 stars

Great service

Thanks again Howkins and Harrison for your great service. Jackie organised maintenance work at my property very promptly with a reputable and efficient contractor. Very much appreciated!

9 March 2026
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Rated 5 out of 5 stars

Howkins & Harrison helped me sell my bungalow.

Howkins & Harrison helped me sell my property. As my main point of contact and leading the valuation and selling process, Clair was outstanding, professional and always available to help. Just to mention as an example; during the evaluation of the property, she was not pushy or overselling or over promising. Rather she tells things as they are, which in my personal experience it is a very rare and appealing quality in this industry. She was also reliable throughout the process, til completion.
Julie and Helen were also good members of the team from whom I received a lot of support. I happily recommend the Rugby office to anyone wanting to sell and/or buy a house in this area.

13 April 2026
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Rated 5 out of 5 stars

A Great Team

I would like to thank Martin and his staff at the Towcester branch for their charming and cheerful service.
The team have dealt with the sale of several residential and commercial properties for me in the last year. None of the sales were straightforward but their approach was highly efficient. I live a long way from Towcester and it was good to feel that they were entirely trustworthy.

13 April 2026
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Rated 5 out of 5 stars

Fantastic customer service from Sarah…

Fantastic customer service from Sarah at the Ashby branch.
Nothing was too much trouble,even over the bank holiday weekend Sarah made herself available so my partner was also able to take at look at a property we liked(as his hours are unsociable)
This was our only chance to view together.

Brilliant customer service,thank you so much. Sophie ☺️

3 April 2026
Unprompted review
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Rated 5 out of 5 stars

Evie is an absolute Godsend

Evie provided an outstanding level of service throughout the entire process. From start to finish, she was professional, responsive, and incredibly supportive, making what could have been a stressful experience feel smooth and manageable.

Her communication was clear and consistent, and she took the time to answer any questions I had, ensuring I felt confident at every stage. It was evident that she genuinely cares about delivering a high standard of service and going the extra mile for her clients.

25 March 2026
Unprompted review
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Rated 5 out of 5 stars

I couldn’t have asked for a better…

I couldn’t have asked for a better estate agent. They went the extra mile and nothing was too much trouble.
Shout out to David Clarke and Jessica.
I would definitely recommend.
Thank you *****

5 April 2026
Unprompted review
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