Elly in the Maidstone branch has been incredible from beginning to end. I sat in comfort while she expertly tapped away at the computer and our fabulous bespoke utility room design was formed on the s... See more
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The UK's No. 1 Trade Kitchen Supplier.
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United Kingdom
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Once again very well organised with my customers and myself
Nothing seems to bother them at any time wether it’s ordering a kitchen or buying a box of screws
The up to date communication with deliveries are always ahead of time,
This covers a lot of changing of minds from both clients and contractors
It’s really hard for me to think of anything that the Inverurie depot ever misses
Keep up the good work and service you are all doing a great job and service
Thanks

Reply from Howdens
Joe on the counter is a credit to the company he couldn’t be more help
Top man

Reply from Howdens
Always helpful and have a good knowledge of products and construction needs

Reply from Howdens
I was tempted by the November sale and felt pressured to make the payment - once made the payment the customer service was terrible. The designer did not consider things such as consumer unit and extractor fans and the joinery expected to make considerable changes. The designers are clearly very busy but felt they did not have great product knowledge. I had three damaged jobs - was at the depot approx six times for replacement damaged items or missing items - the face the end customer does not get an itemised bill is wrong ! Great for trades who know they can get replacements quick but not good for the customer - I’m still worried input the inconsistent finish on 50%of the doors . Still no one has contacted me to ask if I happy - when you spend £30k you expect better ! I would not recommend them ! On a positive note the worktop service was good !

Reply from Howdens

Reply from Howdens
Even tho the store is getting a major re vamp staff were in flustered and gave great service as usual

Reply from Howdens
I went to Howdens expo at Watford and I was greeted by Emily - who was super efficient, pleasant and extremely knowledgeable about the products and couldn’t have been more helpful and very patient- I felt confident enough to place my order - a totally productive and pleasant experience- thank you Emily 🙏🏻
I am posting this on behalf of Mrs B Flynn .

Reply from Howdens
Really helpful sorting out a part that had failed. Couldn't fault the service.

Reply from Howdens

Reply from Howdens
I was served today by Deano, at your Flitwick Branch. He was incedibly helpful, went above and beyond for me. Helped me to get everything into the van. Deano is a huge credit to this branch and thank you again for all your help today.

Reply from Howdens
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