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Howdens - West Worthing Reviews 

73
•
TrustScore 4.5 out of 5

4.6

4 Cignet Trading Estate, Faraday Close, BN13 3RB West Sussex, South East, GB

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Rated 5 out of 5 stars

Jordan Davies at Howdens West Worthing designed our new kitchen, and we couldn't be happier with the result. He made excellent use of the space and found clever storage solutions we'd never have thoug... See more

Company replied

Rated 5 out of 5 stars

We’ve had a really positive experience with Howdens and are so pleased with our new kitchen. We absolutely loved working with Debbie on the design of new kitchen and really appreciated her hel... See more

Company replied

Rated 5 out of 5 stars

As a building contractor I've relied on Jordan Davies at Howdens West Worthing to design my clients' kitchens for many years, and he's never let me down. Jordan knows his products inside out, l... See more

Company replied

Rated 5 out of 5 stars

Popped in to have a look at some wardrobe doors and was served by Max. While pricing everything up I noticed an offer on flooring and decided to take some of flooring but needed more packs. Max an... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 4 Cignet Trading Estate, Faraday Close, BN13 3RB, West Sussex, South East, United Kingdom

  • 01903 325 200

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.6

All reviews

(73)

8,663 reviews in the last 12 months

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Rated 5 out of 5 stars

Really happy with the whole process…

Really happy with the whole process from design to completion. Deborah was always available and very knowledgeable.
it was quick and easy to change bits during the build process.
Overall really happy we chose Howdens

1 July 2025
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hello Tim,

Thank you for sharing your positive experience with us. We're delighted to hear that Deborah and the team were able to assist you effectively throughout the process.

Best wishes,

Rated 5 out of 5 stars

Really pleased rang up had all items…

Really pleased rang up had all items wanted in stock collected same day very professional

30 June 2025
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hello Stuart, good morning,

Thank you for your feedback. We're delighted to hear that you were pleased with our service and that we had everything you needed in stock for same-day collection.

Best wishes,

Rated 5 out of 5 stars

I’ve used west Worthing Howdens a…

I’ve used west Worthing Howdens a number of times and have always found Jordan and his team very helpful and knowledgeable. The kitchens and fitted bedrooms are great quality, I would highly recommend them.

31 May 2025
Unprompted review
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Reply from Howdens - West Worthing

Hello Karen Beverley,

Thank you for your kind words and for recommending us. We're delighted to hear that Jordan and the team have been helpful and that you're pleased with the quality of our kitchens and fitted bedrooms.

Best wishes,

Rated 5 out of 5 stars

Tristan at Howdens West Worthing

I popped in to howdens at West Worthing
Looking to talk to someone about getting my kitchen re done. Tristan gave me a break down of the process, arranged to come and meet me at my home and discuss things further.
Tristan turned up on time, was very professional, knowledgable and friendly.
And I had a mock up of my new kitchen by the end of the week!
I look forward to finalising my kitchen with Tristan next week!

7 April 2025
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hello Melissa,

Thank you for sharing your experience with us at Howdens West Worthing. We're pleased to hear that Tristan provided you with a professional and efficient service, and we look forward to finalising your kitchen soon.

Best wishes,

Rated 5 out of 5 stars

West Worthing depot served br Tristan…

West Worthing depot served br Tristan very very professional service and recommended things we hadn't thought of very very happy

14 May 2025
Unprompted review
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Reply from Howdens - West Worthing

Good morning, Thanks for reviewing our Howdens - West Worthing depot. Have a great day.

Rated 2 out of 5 stars

£180 doors should be delivered with…

£180 doors should be delivered with correct amount of packaging, I had to get door replacement twice as they would always turn up with a scratch, a bump a stain, you name it. Also returns can't be easily processed in any branches. It has to be the branch you bought from.
Also, branch staff professionalism is quite variable. Branches: West worthing, Rustington.
Also, online customer portal is clunky in terms of basket/project management, accounting processes/documents. There is always a 24 hours delay between branch transactions and portal update.
Finally, door sizes are referenced on the website in empirial measurements and no metric measurements (Brexit backlash?).

28 March 2025
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Reply from Howdens - West Worthing

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

All good staff excellent

All good staff excellent

18 February 2025
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hello Steve,

Thank you for your kind words and for recognising our staff's efforts. We're delighted to hear that you had a positive experience with us at Howdens - West Worthing.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Well deserved 5 stars on all counts

The staff at the Goring Branch are always very courteous and helpful and nothing is too much trouble. Goods received are always of the highest quality and delivery arrangements are always on time - No more to be said - 5 stars all round.

23 November 2024
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Reply from Howdens - West Worthing

Hi there Jacqui, Thanks for leaving this 5 star review for the Howdens - West Worthing depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 1 out of 5 stars

Can’t trust the counter staff

Booked a handle out. As I put it in the car realised it was the wrong one. Immediately returned it and booked another. The guy assured me he would credit the first one, but what a surprise I’ve had an invoice for both. Have emailed twice in the last week and not had a reply. Won’t be going to the West Worthing branch ever again. Need to make a formal complaint as no doubt he hoped I wouldn’t notice and would have had the handle away!!

1 August 2024
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Reply from Howdens - West Worthing

Thank you for your feedback, ADJ Properties. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation- someone will be in touch shortly.

Rated 5 out of 5 stars

Great kitchens!

23 June 2024
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Good morning Anthony, Thank you for your five-star review. Take care and have a lovely day!

Rated 5 out of 5 stars

A very friendly and accommodating…

A very friendly and accommodating branch. The staff are great.
I would thoroughly recommend HOWDENS , West Durrington.

13 May 2024
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Good morning Michael, Thanks for leaving this 5 star review for the Howdens - West Worthing depot! Have a great day.

Rated 5 out of 5 stars

Great service from West Worthing Howdens

Popped in to have a look at some wardrobe doors and was served by Max. While pricing everything up I noticed an offer on flooring and decided to take some of flooring but needed more packs. Max and Jordan then helped me source the other packs I required from two other depots, which was great.
West Worthing branch are extremely helpful, knowledgeable and efficient.
Highly recommended.

Thank you very much!

7 May 2024
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Good afternoon Matthew, Thanks for leaving this 5 star review for the Howdens - West Worthing depot, I am sure the team will be pleased to read your kind words! Best wishes, Alan.

Rated 5 out of 5 stars

Great Service

The online system was easy to use. Staff in store were helpful when I collected the order and was happy to show me some of the other products on sale.

6 March 2024
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hi Kevin, Thank you for your great feedback. Best wishes, Tash

Rated 5 out of 5 stars

The branch staff at Worthing are great…

The branch staff at Worthing are great and always very helpful in organising and choosing the right product for our needs,singled out Laura as she is my point of contact . Thanks Laura your a star

30 January 2024
Unprompted review
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hi, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Very good service from the manager…

Very good service from the manager (Jordan) who is a professional and always eager to help

12 January 2024
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars
Howdens - West Worthing logo

Reply from Howdens - West Worthing

Good afternoon Anthony. Thank you for leaving a review of our West Worthing depot. It would be helpful if you could email us with some details of why you’ve been dissatisfied with your experience at Howdens to reviews@howdens.com so that we can help further and continue improving our services.

Rated 3 out of 5 stars

Not helpful Asked for a certain kitchen cabinet and…

Asked for a certain kitchen cabinet and was given the wrong one and the response was you need another part that cost extra

8 November 2023
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Reply from Howdens - West Worthing

Hi Shaun, we will raise your comments with the West Worthing depot for their acknowledgment and clarity on the matter.

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