Always amazing service from the guys at Team Valley. Liam, Ali & Dave always look after me.
Company replied

Unit 1, Kingsway Interchange, Eleventh Avenue, NE11 0JY Gateshead, North East, GB
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Always amazing service from the guys at Team Valley. Liam, Ali & Dave always look after me.
Company replied
Our Howdens kitchen has just been completed. Polly at tvte designed it which was amazing with so much storage as requested. North East projects (Jake the owner) and his team did a fantastic job, h... See more
Company replied
Wanted three lengths of worktop, attended with customer and the young lad behind the counter could not be more helpful. Not sure if he had been in branch long but obviously going to be a credit to the... See more
Company replied
We did some homework before ordering our kitchen looking at past reviews and reading up about Howdens kitchens in the WHICH magazine. We then got in touch with Polly Fitsimmons (kitchen sales designer... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Kingsway Interchange, Eleventh Avenue, NE11 0JY, Gateshead, North East, United Kingdom
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Always amazing service from the guys at Team Valley. Liam, Ali & Dave always look after me.

Reply from Howdens - Team Valley
Firstly I love my kitchen NOW this review is not about the kitchen units they are lovely , it’s about the worktops
We decided to use howdens for the granite worktops even though there is a local company that do granite as I thought using one company would be more seamless
WRONG DECISION
when they came out to template the worktops which was(400) pound
He was not very nice to my joiner( a lovely young lad) about a 7mm discrepancy in the unit line which was put right in 2 mins .
The work tops delivered 7 days later then turned out to be 100mm out on the sink so nothing could be connected , the sink the washing machine , the dishwasher and the hob
So another WEEK wait
It arrived the week after and it was wrong again by 55 mm
I was getting really upset by this time as it was the Thursday before Xmas and they knew I was having family for Xmas day
Anyway after a lot of begging phone calls they brought yet another piece 3 days before Xmas day and this one did fit.
This was the most stressful kitchen fit I’ve ever had and I’ve had a few
Although I have no problem with howdens kitchens I willNOT be recommending the stoneworks part of the buisness
I will add that they did offer what they are calling compensation but I am not
They are giving me the 400 pound back that was the cost of the man that came out to template ,which actually I don’t think you should pay for a job that wasn’t done correctly anyway
I paid 5,400 for the worktop and they gave me nothing in the way of compensation
Just the money back for the job that the man couldn’t do

Reply from Howdens - Team Valley

Reply from Howdens - Team Valley
Always great, polite, knowledgeable and helpful staff, who had the branch open bang on time.

Reply from Howdens - Team Valley

Reply from Howdens - Team Valley
Great service,pleasant staff and good value for money

Reply from Howdens - Team Valley
The guys were so attentive, helpful and professional. They made the purchase a doddle

Reply from Howdens - Team Valley

Reply from Howdens - Team Valley
The staff are excellent and very helpful
Bought a few doors at a good price
Only downside is their Delivery prices

Reply from Howdens - Team Valley
As always Howdens have done a great customer care deal.Great service

Reply from Howdens - Team Valley
Our Howdens kitchen has just been completed.
Polly at tvte designed it which was amazing with so much storage as requested.
North East projects (Jake the owner) and his team did a fantastic job, he is very calm making sure everything turns out perfect.
Thank you so much

Reply from Howdens - Team Valley
Very happy with Howdens staff really helpful the advice was great
They went out there way to get the items needed for a big job

Reply from Howdens - Team Valley
Friendly, knowledgeable and helpful staff at Team Valley store.
First class.

Reply from Howdens - Team Valley
Wanted three lengths of worktop, attended with customer and the young lad behind the counter could not be more helpful. Not sure if he had been in branch long but obviously going to be a credit to the firm.

Reply from Howdens - Team Valley
We did some homework before ordering our kitchen looking at past reviews and reading up about Howdens kitchens in the WHICH magazine. We then got in touch with Polly Fitsimmons (kitchen sales designer at team valley branch ) who came out to talk us through the process and measure up before we went to their presentation suite. From then on the choosing of units and extra suggestions from Polly went smoothly and within a few weeks of ordering the build started. Howden's only supply to the trade and if we hadn't got a builder they offer suggestions. It was quite a large project and although there was a few hiccups (missing or wrong panels ) they were corrected easily without problem with no wait time as builder popped down to pick items up . The units are solid and of excellent quality and I'm loving all the drawers for the interior. All the staff were friendly and helpful and we are more than happy with the end result. We wouldn't hesitate to recommend them.

Reply from Howdens - Team Valley

Reply from Howdens - Team Valley
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