The staff at Howdens Sunbury are attentive. I could be considered as a difficult customer because I pay attention to minute details and ask a lot of questions especially when I am out of my comfort zo... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff at Howdens Sunbury are attentive. I could be considered as a difficult customer because I pay attention to minute details and ask a lot of questions especially when I am out of my comfort zo... See more
Company replied
Holly designed our kitchen and saw the process through to completion. She was very perceptive to our needs and was able to make changes and alternations quickly so we could see different outlays. Holl... See more
Company replied
Very responsive and had several rounds of visits to get what we wanted We had ordered quartz worktop and it took a some escalation to move forward the installation of same Craig Taylor was ex... See more
Company replied
To long to moan but it was Hanworth not Sunbury
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
J1, Brooklands Close, TW16 7DX, Middlesex, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff at Howdens Sunbury are attentive. I could be considered as a difficult customer because I pay attention to minute details and ask a lot of questions especially when I am out of my comfort zone. They give me time, attention and consideration which makes me feel safe.

Reply from Howdens - Sunbury-on-Thames
Always very helpful staff with great product knowledge, plus a good parts stock to support them.

Reply from Howdens - Sunbury-on-Thames
To long to moan but it was Hanworth not Sunbury

Reply from Howdens - Sunbury-on-Thames
Great service and friendly staff always happy to help.

Reply from Howdens - Sunbury-on-Thames
Brilliant superb fantastic fabulous excellent service friendly staff great service lady in the office is amazing brilliant service fantastic fabulous excellent customer service to the lady in the office

Reply from Howdens - Sunbury-on-Thames
Quick and easy to order via the app, and the staff are so friendly and knowledgeable. Would always recommend and always great service.

Reply from Howdens - Sunbury-on-Thames

Reply from Howdens - Sunbury-on-Thames

Reply from Howdens - Sunbury-on-Thames
Howdens Sunbury is a great depot with the best designers in the industry and the most helpful and friendly staff. Always going the extra mile to get our jobs completed on time.

Reply from Howdens - Sunbury-on-Thames
Absolutely great, the lads at Sunbury go above and beyond, always a pleasure to deal with and help in any way they can.

Reply from Howdens - Sunbury-on-Thames

Reply from Howdens - Sunbury-on-Thames
My wife and I recently ordered a new kitchen from Howdens in Sunbury-on-Thames and were absolutely knocked out by their helpfulness and expertise. Craig Taylor designed it for us and suggested various items that made all the difference - turning it from an ordinary kitchen into something rather special! He was totally professional and fully up to speed with every aspect of all Howdens products. Having handed it on to the rest of his team, he stayed in touch to ensure that everything was completed to our satisfaction. Everyone we spoke to were fully focused on our project and could not have been more helpful. Therefore, I highly recommend the Sunbury branch to anyone who is considering purchasing upgrades for their homes. They really do provide an outstanding service.

Reply from Howdens - Sunbury-on-Thames
Absolutely top marks to the team at Howdens Sunbury - they really do go that extra mile to help! They helped me with a design of small kitchen - had some great ideas! Ollie and the team were a pleasure to work with! Highly recommended! Thank you! Linda Jagger

Reply from Howdens - Sunbury-on-Thames
Really helpful guys on trade counter at Sunbury

Reply from Howdens - Sunbury-on-Thames
I can't fault this branch at all. As a kitchen fitter of some repute and having been trading for some years they really have my back.
From design to delivery it's a smooth hassle free service.
When you walk into the depot your normally met by Ollie who always has a cheerful disposition, he's efficient and normally sorts your queries in no time. Jack and Jake run the branch really well and do their utmost to ensure what you have ordered is in branch on time and in tip top condition.
I also like the fact you can give feedback and this is always taken in a positive way and not as a criticism.
I can only give praise.
Thanks to the whole team for brilliant service.

Reply from Howdens - Sunbury-on-Thames
Everyone at Sunbury branch is so helpful

Reply from Howdens - Sunbury-on-Thames
The boys at Howdens Sunbury are always very knowledgable & helpful toward any project I have. Always friendly service especially Ollie, even on a Monday morning… Jack & Jake also are a pleasure to deal with.

Reply from Howdens - Sunbury-on-Thames
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.