Excellent service! Prompt arrival of order. Great advice and guidance from Andy at the St. Helens store. Immense choice available . Packaged well. Superb quality of doors and drawer covers. I shall de... See more
Company replied

Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE Runcorn, North West, GB
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Excellent service! Prompt arrival of order. Great advice and guidance from Andy at the St. Helens store. Immense choice available . Packaged well. Superb quality of doors and drawer covers. I shall de... See more
Company replied
Great customer service from all the staff at Howdens St.Helens, from start to finish all of the staff have been great. The design took a few attempts until we were happy with it, price agreed in the... See more
Company replied
Straight forward customer service , Andy on the counter got me a good price on kitchen door replacements and give some good advice to best type of doors to go for
Company replied
Always in stock or next day ,any damage or missing items ,no problem ..and if they have a slot will deliver for me no charge ,a different ballgame to another certain kitchen outlet
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE, Runcorn, North West, United Kingdom
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Went in just before closing time, lads were great got my stuff even carried it my car.
Happy days

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Straight forward customer service , Andy on the counter got me a good price on kitchen door replacements and give some good advice to best type of doors to go for

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Howdens St Helens tick every box for kitchens wardrobes and skirts and arcs staff are amazing

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Howdens st helens and haydock branches ive used many times . Andy in st helens is very helpful even if unsure what items needed. Items always in stock and can plan date needed if they haven't got it. No issue is a problem with Andy.

Reply from Howdens - St Helens
Always in stock or next day ,any damage or missing items ,no problem ..and if they have a slot will deliver for me no charge ,a different ballgame to another certain kitchen outlet

Reply from Howdens - St Helens
Disappointed with Pricing, Finish, and Poor Communication
I recently bought my kitchen from Howdens, and unfortunately, my experience has been very disappointing. The process started off well — they came out to measure up, I chose my kitchen design, colours, and appliances, and was given a price which I agreed to.
However, when I went back in to finalise everything, the price had gone up by nearly £200 without any explanation. I went into the branch to ask where the price difference had come from and was told that they would look into it and get back to me — but no one ever did.
On top of that, the splashback that was fitted only goes halfway up the wall, stopping short of the extractor fan. The original plans clearly showed it running all the way up to the extractor, giving a complete, finished look — but that’s not what was delivered. It now looks unfinished and not as agreed.
I also rang the branch about the splashback issue and was again told someone would call me back. Five days later, I’m still waiting for that call.
Overall, I’m really disappointed with the lack of communication, the unexplained price increase, and the poor attention to detail. I expected much better service and transparency from Howdens.

Reply from Howdens - St Helens
Called in for a kitchen today give my measurements got a good design at a good price loaded on the van drove away within 1 hour. Great service at St Helens 👍👍

Reply from Howdens - St Helens
Fantastic experience throughout.
From the planning stage carried out on my mothers kitchen by Leanne, prompt delivery and brilliant follow up service by all staff.
Excellent.

Reply from Howdens - St Helens
Easy to deal with, helpfully staff front and back and never a hassle. Would recommend

Reply from Howdens - St Helens
always very happy to help me to get what I need to complete my jobs,
plus if not in stock do up most to get it in store as soon as possible
very happy with this store and all staff welcomes you with a smile.

Reply from Howdens - St Helens

Reply from Howdens - St Helens
All staff are polite and courteous when in store and can’t do enough for you.

Reply from Howdens - St Helens
Very helpful and ensured everything was just needed was delivered there isn't anyone better than howdens

Reply from Howdens - St Helens
Well said give me new sink as the 1 I recieved was all scratches. I waited now for 3 weeks. Rang no time for me fobbed me off.so if you want get kitchen I'd advise go somewhere else.its so unfair we paid up front & a large amount & I can't even get another sink I didn't get to use.there is so many mistakes by both fitter & howdens .sadly I feel robbed with kitchen of my dreams nightmare. I agreed to take sink as it is somthing you use alot & very noticable. But no joy just crap excuses .nearly a month they new wot they were doing giving me alot of crap to stop me asking .so as I said go somewhere else if you have a dream

Reply from Howdens - St Helens
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