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Howdens - Sheffield Reviews 110

TrustScore 4 out of 5

4.1

Unit 3, Sheffield Industrial Estate, Surbiton Street, S9 2DN South Yorkshire, East Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

VERY GOOD SELECTION ALL READY IN STOCK BRILLANT STAFF COUNTER & WAREHOUSE 10 OUT OF TEN ( TERRY )

Rated 5 out of 5 stars

Awesome service by Joe and the team. Nothing was too much for them. They accommodated numerous changes along the way and we’re super attentive in doing so. Their design work created our dream kitchen... See more

Company replied

Rated 5 out of 5 stars

Brilliant service ! Thank you to Paul. Y from Surbiton Attercliffe Sheffield Branch. He was really professional, knowledgeable, personable and really helpful. Above all he was very honest and this is... See more

Company replied

Rated 5 out of 5 stars

Always great customer service and knowledge from howdens attercliffe, Darryl and debbie have been brilliant. Showroom is newly updated And the warehouse guys are friendly and efficient

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Sheffield Industrial Estate, Surbiton Street, S9 2DN, South Yorkshire, East Midlands, United Kingdom

  • 0114 243 6539

4.1

Great

TrustScore 4 out of 5

110 reviews

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Rated 5 out of 5 stars

Creadit to the brunch, Manager

I didn’t realise I was dealing with the manager Nick he was absolutely fantastic in helping me to meet my budget with quality products that fit into my design, friendly and helpful… hopefully other members of staff are able to work in the same manner as this stopped the shopping around, definitely look forward to working with Sheffield branch on many other occasions.

20 March 2026
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Reply from Howdens - Sheffield

Hello AMS INVESTMENT GROUP LTD, Thanks for leaving this 5 star review for the Howdens - Sheffield depot! All the best, Alexandra

Rated 1 out of 5 stars

COMPLETE DISASTER Designer got measurements wrong…

Designer got measurements wrong complete disaster and furthermore delivery was not on time two days late! Van driver had a child to assist him?

23 March 2026
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Reply from Howdens - Sheffield

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Sheffield depot for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

very good service

very good service

24 February 2026
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Reply from Howdens - Sheffield

Hello Shamal,

Thank you for your positive feedback and for rating our service with 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

The receptionist Ashley is always…

The receptionist Ashley is always helpful and understanding.

11 February 2026
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Reply from Howdens - Sheffield

Good afternoon, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

Always very helpful

Always very helpful

19 January 2026
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Reply from Howdens - Sheffield

Hello David,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good customer service

Good customer service

18 December 2025
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Reply from Howdens - Sheffield

Hello Simon,

Thank you for your positive feedback on our customer service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Quick service

Great service as usual

11 December 2025
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Reply from Howdens - Sheffield

Thanks for leaving this review. We appreciate your comments and are glad that you are happy with our service. All the best, Aine

Rated 5 out of 5 stars

Prompt helpful service.

Prompt helpful service.

8 December 2025
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Reply from Howdens - Sheffield

Good afternoon, Thanks for reviewing our Howdens - Sheffield depot. Have a great day, Alexandra

Rated 1 out of 5 stars

Too expensive again

Too expensive again

5 December 2025
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Reply from Howdens - Sheffield

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Sheffield depot for their acknowledgement.

Rated 1 out of 5 stars

DO NOT BUY APPLIANCES FROM HERE!!!!

DO NOT BUY APPLIANCES FROM HERE!!!!

Been left with a recalled tumble dryer since December, failing to repair, replace or refund!!

Trying to speak to management is like trying to speak to the king, been getting passed from pillow to post and still no joy!!

Customer service staff’s attitude is disgraceful they absolutely need educating on their own company policies.

Do not buy your appliances from Howdens!!!

9 September 2025
Unprompted review
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Reply from Howdens - Sheffield

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 1 out of 5 stars

Poor service and Pushy Sales

I felt obliged to open this account to warn others of my experience. Was told by my builder to contact Howdens at attercliffe to arrange a home measure up appointment. Was firstly spoke to by a very rude man on the phone and then put through to Josh who I was told would ‘look after me’ That is opposite of how me and my wife felt after the appointment. Josh was pushing on the phone to come to see us late in the afternoon and was reluctant to mornings. On the day he visited us he was late, very arrogant and dismissive of my wife who said she was made to feel awkward in her own home. Josh didn’t seem interested in any of our ideas and was more interested about when we could take a delivery and was very pushy about a potential sale before he had even measured around the room even asking if friends or relatives could store the kitchen as he could offer a special price if we could pay in full within just over a week. We have totally been out off by this experience and will not be having any further dealings with this company, when we informed our builder he explained he was also unhappy with the standard ofservice from them of late as it had dropped significantly. Unpleasant experience from start to finish. Avoid.

12 June 2025
Unprompted review
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Reply from Howdens - Sheffield

We're sorry you have been disappointed by your experience, Rob. Please be assured we will share your feedback internally. Could you please email reviews@howdens.com with your details so that we can pass this to the relevant team?

Rated 5 out of 5 stars

Great customer service

Easy to purchase , problems sorted with ease . Professional pleasant staff . Nothing too much trouble, would recommend

17 February 2025
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Reply from Howdens - Sheffield

Hello Susan,

Thank you for your kind words and recommendation. We're pleased to hear that our team was able to assist you effectively and that you had a positive experience with us.

Best wishes, Howdens Sheffield Team

Rated 5 out of 5 stars

It is a pleasure to shop here

The item was in stock and just what I needed The staff are alway helpful and friendly and professional it is a pleasure to shop there

31 January 2025
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Reply from Howdens - Sheffield

Hi there, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day!

Rated 2 out of 5 stars

Got some doors

Got some doors
The lacth pack was well over priced

6 January 2025
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Reply from Howdens - Sheffield

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

the stuff iv had off them has been of…

the stuff iv had off them has been of quality, delivered on time with no hassle when iv been in branch always had a giggle and been offered a good alternative if not in stock or have had to wait ,which is usually not long , the lad that i deal with is smartly dressed in appearance and so is the others that work there ,warehouse lads are great thanks

7 January 2025
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Reply from Howdens - Sheffield

Good morning, thanks for taking the time out of your day to leave this review. All the best.

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish can't say anymore brilliant to work with

2 November 2024
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Reply from Howdens - Sheffield

Good morning Dion, It's great to read your feedback regarding our service. We hope to see you again soon, have a great day.

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